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Huston Cadillac GMC

Lake Wales, FL

4.9
1,316 Reviews
Huston Cadillac Buick GMC is a Central Florida family owned and operated car dealership. We have been in business over 25 years offering new and used cars, SUVs, trucks, and complete vehicle service operations. We service all makes and models. Allow our professional and knowledgeable sales & service consultants to supply you with exceptional and personalized customer experience that will exceed your expectations. For generations, Huston Cadillac Buick GMC has served the Central Florida area and is known for integrity, excellence and service. Our staff is committed to providing you with personalized service that will make your purchase and service experience both pleasant and straightforward. Whether you are purchasing or servicing a new, certified pre-owned or used vehicle, Huston Cadillac Buick GMC would like to be your preferred dealer. We'll even deliver your new vehicle anywhere in Florida! Located at 19510 U.S. Highway 27 in beautiful and historic Lake Wales, Florida, Huston Cadillac Buick GMC is only minutes from popular destinations such as Bok Tower, LEGOLAND and Spook Hill. Huston Cadillac Buick GMC is pleased to provide complimentary transportation for guests arriving at the Lakeland, Orlando and Tampa airports.
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19510 US-27

Lake Wales, FL

33853

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Showing 1,316 reviews

November 08, 2023

They never put on the cadillac emblem on the back of the car. I had to call and ask for it and Gary looked into it and said it was on backorder. I have not received it as yet. More

by SPARKYLINDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Huston Cadillac GMC responded

Linda, we appreciate you bringing this to our attention. We appreciate your patience as there are a number of issues causing shortages and impacting availability of various items like emblems and vehicle parts. Please know we are working to get this taken care of as quickly as possible. Feel free to reach out to us in the meantime if there is anything else we can assist you with. -The Huston Buick GMC Team

November 06, 2023

This was one of the smoothest most pleasant car buying experiences I’ve ever had More

by hrtprnts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Huston Cadillac GMC responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. -The Huston Buick GMC Team

November 05, 2023

Marcus went over and above. Great sales person and a great experience from start to finish. A++ More

by jody10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Riff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Huston Cadillac GMC responded

Jody, we loved reading this review! Happy customers are our aim, and it appears Marcus really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. -The Huston Buick GMC Team

Nov 08, 2023 -

jody10 responded

Great service, ordered mats for my new vehicle, Marcus brought it into service bay n service advisor installed them. Great customer service. 5 star plus.

November 05, 2023

Our sales person checked the car over to be able to answer our Questions honestly. He didn’t just try to sell ,he was honest. More

by JUDYBAILEY1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Williams , Uriah Williams
Nov 07, 2023 -

Huston Cadillac GMC responded

Judy, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! -The Huston Buick GMC Team

November 04, 2023

Lily was very patience with us as we couldn't make up our mines. She did a great job! More

by vastein1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Huston Cadillac GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Lily was able to provide an efficient and overall positive experience. -The Huston Buick GMC Team

November 04, 2023

From the receptionist through the financial closer and everyone in between, it was a great and seamless experience! More

by rsbrinks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricchard La Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Marbutt
Nov 07, 2023 -

Huston Cadillac GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! -The Huston Buick GMC Team

November 03, 2023

The process of buying the car without visiting the dealership was terrific. Being two people that are disabled; it made our decision to buy the car that much easier. Uriah is very friendly and helpful More

by bill-glass
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uriah Williams
Nov 06, 2023 -

Huston Cadillac GMC responded

Thank you so much for this lovely review, Bill! We feel so grateful that you chose to use our dealership. It's wonderful to hear Uriah and our team was helpful during your purchasing experience. If you have any questions, please don't hesitate to reach out to us again. -The Huston Buick GMC Team

November 02, 2023

I have been in contact with my salesman James for over a year and he as always kept me posted of my escalade order I had, recently he gave me a call to come check out a car that was not what I ordered but s More

by timothyholland17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Medlock
Nov 04, 2023 -

Huston Cadillac GMC responded

Timothy, thank you for taking the time to write such a detailed review about your experience with Sean, James and our team! We truly appreciate it. We would like to congratulate you on your new car! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! -The Huston Buick GMC Team

November 01, 2023

They were fair and easy to deal with. I would definitely recommend them to anyone. More

by ROBINSONBODY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Medlock
Nov 03, 2023 -

Huston Cadillac GMC responded

We cannot thank you enough for your wonderful review of Huston Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! -The Huston Buick GMC Team

October 31, 2023

Lily was very helpful throughout the purchasing process. She found the exact vehicle that I was looking for and had it delivered to my driveway. More

by breeze5204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Huston Cadillac GMC responded

Congratulations on your new vehicle! We appreciate the feedback and are pleased that your experience with Lily was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. -The Huston Buick GMC Team

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