
Husker Auto Group
Lincoln, NE
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I bought 3 new trucks in 3 years from them. Service dept. replaced interior of my 09 GMC and did a terrible job. I was told by the sales dept. How bad the job was done before I got there, they even told me i replaced interior of my 09 GMC and did a terrible job. I was told by the sales dept. How bad the job was done before I got there, they even told me it should have been taken to an upholstery shop to be fixed. Shelly told me I expected too much and it was as good as it would get. After being yelled at for 10 minutes, I finally took the truck home. The service department spent 9 days destroying my interior and would not do anything else about it. I traded it off and cancelled the Gap insurance on it. I have since traded the next truck off and cancelled the Gap insurance on it also. I have been waiting since November to be reimbursed for several cancelled warranties and I am being ignored. When you cancel an extended warranty or a Gap insurance warrantie you are supposed to get the monies spent refunded to you. Because of my dissatisfaction Husker accounting office won't refund either of the 2 refunds of warranties which I cancelled in the last 1 year which total $1300.00. I've been waiting since November and I am out $1300.00 and I have since changed dealers and I have given up on getting my extended warranties refunded which I am entitled too, I have been told they are being kept by them because of some paperwork error they had made. They are not accredited by the B.B.B. so the only recourse I have is to sue them. They drove a 40 year GM Buyer off and now I am driving a new Ford F150. Do yourself a favor and buy your next vehicle from someone else, anyone else, or you will be sorry. You have been warned. More
Very high pressure sales people, They wanted to check out my trade-in and took my keys. (Never saw those again, could not leave) finally made a deal on a truck and today I go to register it and the jerks did my trade-in and took my keys. (Never saw those again, could not leave) finally made a deal on a truck and today I go to register it and the jerks did not pay the taxes as they were supposed to. (they added it to the price I paid, but they pocketed it) Now I have to come up with another 1500 dollars to pay the taxes that I already paid during purchase. These guys are CROOKS. BEWARE More
I called Husker Auto's service department on May 20, 23, and 25 of 2011 to service my 2004 Mercury Mountaineer's air conditioner and get an oil change. I was transferred from the operator to the service de and 25 of 2011 to service my 2004 Mercury Mountaineer's air conditioner and get an oil change. I was transferred from the operator to the service department phone. Not once did anyone pick up. I had to leave a message all three times. Even worse, NONE of my messages were returned by Husker Auto! I was finally fed up, and took my business across the street to Anderson Ford. Anderson Ford had everything fixed within 24 hours and it only cost $240. I would NOT recommend Husker Auto to anyone being that they wouldn't even take the time to return my phone calls! More
I visited husker auto group on numerous occasions to browse their inventory to see what would suit me best on my next vehicle purchase. I for the longest time was set on 2 different vehicles. After spea browse their inventory to see what would suit me best on my next vehicle purchase. I for the longest time was set on 2 different vehicles. After speaking to a few of your salesmen i nailed it down to a 2011 Camaro SS/RS.. I have been more than happy with the purchase of my new vehicle. The staff were very friendly and willing to work with me not only on price but other options as well. They were very professional and the hospitality was bar none! I would defiantly recommend my friends and family to come to Husker Auto Group for their next vehicle or even service. More
I gave the price a "good" because as the customer, always want a lower price on a purchase costing that much. :-) It was a very competitive price. Our time is important as well, so going from dealership t want a lower price on a purchase costing that much. :-) It was a very competitive price. Our time is important as well, so going from dealership to dealership was not a pleasant thought. I was pleasantly surprised with this dealership. More
EVERYONE WAS GREAT TO WORK WITH - THE SALESMAN WAS VERY HELPFUL IN GIVING ME ALL THE INFORMATION I NEEDED ABOUT MY NEW TRUCK - I AM VERY HAPPY WITH MY TRUCK - I WOULD RECOMMEND THE DEALERSHIP TO ANYONE B HELPFUL IN GIVING ME ALL THE INFORMATION I NEEDED ABOUT MY NEW TRUCK - I AM VERY HAPPY WITH MY TRUCK - I WOULD RECOMMEND THE DEALERSHIP TO ANYONE BUYING A NEW VEHICLE - I WAS ALSO HAPPY WITH WHAT I RECEIVED ON MY TRADE IN. More
This dealer had a 2010 Mercedes Benz GLK 350 listed on Cars.com for the price of $31,991.00. The dealer REFUSED to honor this price. Even after being shown a printed copy of the ad, the dealer refused to Cars.com for the price of $31,991.00. The dealer REFUSED to honor this price. Even after being shown a printed copy of the ad, the dealer refused to honor the price. The general manager seemed more concerned about the $20,000 he was spending for a Christmas party, than he was willing to deal with me. Had I done a little checking on the dealership prior to driving 7 hours, I would have discovered that this dealer has a D rating from the Lincoln BBB. This dealer from my experience has earned this D, and the grade is just a little bit generous.Would I ever consider this dealership for any vehicle, not in this life time. More
Everyone was helpful, friendy and there was no sales pressure. They brought cars into the heated bay so we wouldn't have to be out in the cold. Matt went out of his way helping us unload the care. W pressure. They brought cars into the heated bay so we wouldn't have to be out in the cold. Matt went out of his way helping us unload the care. We love our new Malibau. Thank you Husker Auto Group. More
Great service from Philip. He helped me find exactly the car I wanted, and we worked out a deal so I could drive it away that day. Ed got me a great interest rate and a full service package. They have gre car I wanted, and we worked out a deal so I could drive it away that day. Ed got me a great interest rate and a full service package. They have great follow up service. If you're thinking about a chevy, check out Husker Auto. More
Our experiences with Husker Auto Group have always been favorable. They let you know you are important to them as a customer. It was nice to have the deal completed before we walked in the door because favorable. They let you know you are important to them as a customer. It was nice to have the deal completed before we walked in the door because of the internet and Matt's attention to our needs. More