Husker Auto Group

Kathy Snyder listen to our needs and made our experience smooth and easy. I had such great experience I started taking my other car in for service. Service department is the best. I can come in and get my o smooth and easy. I had such great experience I started taking my other car in for service. Service department is the best. I can come in and get my oil change with my daughter they have a play room for kids. More

Went there for the first time and promised myself never to come back again. Unfriendly people. Tried to negotiate a used can and they told us they don't negotiate and ask us to leave. Didn't even trie to come back again. Unfriendly people. Tried to negotiate a used can and they told us they don't negotiate and ask us to leave. Didn't even tried to ask us for a different amount or counter offer. Very unfriendly faces. More

Worst shopping experience ever! These guys are crooks. They tried to sell me $5,000 in extended warranties on a 2012 vehicle and said additional warranties were required in order to secure financing. Wha They tried to sell me $5,000 in extended warranties on a 2012 vehicle and said additional warranties were required in order to secure financing. What a bunch of bull. When I discovered their deception, they refused to correct and/or adjust the loan. Subsequently I contacted the authorities and they went behind the scene and cancelled the loan without informing me. Unprofessional conduct of Robert Knowles the General Manager. So if the head is corrupt; the body follows! BUYER BEWARE! READ THE REVIEWS!! More

These guys should be investigated for felony fraud and conspiracy to commit fraud in my opinion. They lure people in from out of town with competitive deals in writing any time they are approached with conspiracy to commit fraud in my opinion. They lure people in from out of town with competitive deals in writing any time they are approached with a competitor's price they claim to beat it. Once they get you into town, that's another matter entirely. They refuse to finish the execution of a deal they've send IN WRITING and you've accepted even after all of the loan paperwork and other things have been put into motion. They work you with the old 1-2 punch and there you are........ having traveled many miles and NO car. Wear a wire and record every word from these lousy sacks. Unethical implies there is an understanding of what ethics are - this is highly doubtful. More

These guys are crooks, they spend up to 3k polishing their turds. Payed 16k for my car, 6 months later the paint is coming off, stains apearing in the seats. Parts on the car warping because they are ch their turds. Payed 16k for my car, 6 months later the paint is coming off, stains apearing in the seats. Parts on the car warping because they are cheap ebay replacements, my warenty disapeared, they are just plain crooked and do not care about their customers. Had breif contact with the used ar sales manager jeff tubbs. But he stopped responding. Do not buy from them, you will not be happy! They agreed to replace the dash and rims upon purchase then backed out, oil was black when i changed it More

I found a 2002 BMW 330ci on the internet that had just been taken in by your dealership a few weeks ago. I contacted a sales person named Tanner Finkhouse and discussed this car with him. It had just been been taken in by your dealership a few weeks ago. I contacted a sales person named Tanner Finkhouse and discussed this car with him. It had just been brought in and pictures or cleaning hadn’t even been done on it. The car only had 35000 miles on it and Tanner told me he would find out more about it and call me back as I live South of Denver in Colorado. The car was in the service department being looked over and having an alternator replaced on it. I had conversations with Tanner about the condition and general state of the car and he told me he could only find 5 dents in the roof and trunk areas and the car had been checked out by BMW and it is as close to new as can be with only 35000 miles on it. You were asking $13800 and I told him I would purchase it at that as a total out the door price. Good for you guys. I noticed some dash lights on and asked him to make sure that no service lights or any dash warning lights were on. He said the rear brakes needed to be replaced and that the car may have had some hail on it. I asked him to fix the problems and make sure it had a service done as I had a 500 mile plus drive home and he said he would. I flew into town and he was kind enough to pick me up at the airport and drive me to your dealership. He told me there was good news and bad news. Good news you put new tires on the car as the old ones were causing it to drive funny. Bad news you didn’t get the dents out of the trunk lid. I said that was fine and we proceeded to your dealership. At the dealership I was able to see the car. Not bad but not exactly as described, the carpet had stains in it, the car had been washed but not waxed for some time, the seatbelt light wouldn’t go out, the console lid was broken but all stuff that I was willing to take care of. On the drive home I noticed the brakes acted funny when you stopped. After arriving home the service engine light was on along with the seat belt light. Here is what I I found out…. The front control arms, bushings and ball joints were all shot. The cam position sensor was bad. The thermostat was bad and would never close and would throw the code for slow warm up The driver’s seat belt was bad causing the light to stay on The trunk lights didn’t work because the wiring harness was broken The new brakes you installed squeak non stop And what frustrated me the most was there was no oil change done. When I went to do an oil change, as I have lost faith in your word, it was found that the oil was black, and the filter was crushed, damaged and stuck to the housing. It had to be cut to remove it. The oil had not been changed in some time. Control arms, bushings, ball joints and alignment $950 Can position sensor $220 Thermostat $225 Seat belt $210 Wiring harness repair $80 Oil change $75 I sent Tanner and email about all of this and never heard back from him. I asked why should I have taken a BMW being sold at a BMW dealership to another BMW shop to have it inspected? I am incredibly disappointed with the lack of inspection on a car that is a BMW being sold by a BMW dealership. When the tires were replaced as they tighten the lugs you can see the tires move because of the bad bushings. It is a sad state when you cannot trust the dealer. To date they know if my issues as this is the e-mial, minus a few lines, that I sent them and 2 weeks later till no reply. More

Wanting to charge me a "diagnostic" fee for a bumper to bumper full warranty. Not fixing the actual problem with the car. Not telling me about a recall that another Cadillac dealer found. No phon bumper to bumper full warranty. Not fixing the actual problem with the car. Not telling me about a recall that another Cadillac dealer found. No phone call back when one was promised. Didn't provide a loner car initially, even though this is what I asked for on the phone, (tried to use a shuttle service instead). Staff was not professional, didn't even open the bay doors to let me out of the center, didn't make sure I was satisfied when I left, really just all around horrible experience. More

Worst car shopping experience ever! If you're Worst car shopping experience ever! If you're looking for a car dealership that looks like it's on the up-and-up but feels just as sleazy as any run Worst car shopping experience ever! If you're looking for a car dealership that looks like it's on the up-and-up but feels just as sleazy as any run of the mill car lot, head to Husker Auto Group...especially if you want to waste a whole evening. They have incompetent, unknowledgeable, patronizing, shady, discourteous, annoying employees. I don't recommend ever giving them your phone number or other very personal information, unless you're lonely and want calls that keep coming no matter what. Unless they're the only ones who have the exact car you want, I highly recommend shopping elsewhere. It took 3ish hours, and we only got to test drive one car. Our salesman, while not inappropriate, tried to be funny or chummy or "relatable," and really just turned us off from buying even more with his off-hand, unprofessional comments. During the test drive, when I asked what certain things did in the car, he said he wasn't sure. After I figured out on my own what certain buttons or settings did or meant, he tried to play it off as "oh, yeah, I knew that, but I didn't want to say anything until we got back and I could look it up." The guy who was dealing with the offer was fairly unprofessional. He used ridiculous terms like "crazy money" or "stupid money" and then he seemed to talk down to my wife when his unprofessional and nonstandard terms didn't make complete sense to her. After he left to get us the "best deal," he never came back. We just had to sit there until our salesman finally went to see what happened. Since the offer guy couldn't give us anything close to what we were looking for, he just decided not to come back at all. Heaven forbid he at least have the courtesy to stop by and tell us that. We definitely weren't worth his time when he realized he wouldn't be making a sale that night. They definitely weren't busy there at the time either. For some reason, after many repeated times telling them my wife's last name changed after we got married when her car has been in for service, they cannot change her name in the system. When our salespeople tried to look stuff up, they couldn't find any information despite our giving them both her current name and her maiden name and telling them it would be under her maiden name. After a few failed attempts and saying they couldn't really find anything, our brilliant helpers finally tried her maiden name and found everything they needed. And now, they keep calling us! My wife and I have both repeatedly asked not to be called from Husker Auto Sales (the service department has been fine to deal with), and, yet, she still gets calls. "Oh hey! We got that one kind of car in that you were looking at. Why don't you come by for a test drive." We weren't interested in that car; it was the only one they showed us, and from that they just assumed that was the car we'd be buying! They have repeatedly pestered her about bringing in her car for a trade-in even though we've told them a few times we aren't interested in trading it in! How many "stop calling us" calls will it take for your sales people to stop calling us? Asking to be put on their do not call list really just slows the calls down. We've even asked the salesman to be specifically told not to call my wife anymore. Well, guess who kept calling at least a few more times! Our whole Husker Auto Sales experience has really just been like an ongoing bad dream. I can't imagine what would've happened had we actually been contractually related to them through a car purchase. I'm so glad we dodged that bullet and found a great car elsewhere. Please, can we finally break up now? It's over. Stop calling, Husker Sales. Service Department, we can still be friends as long as you're okay with us never wanting to hang out with your awful twin brother. More

Good News! Yesterday afternoon Husker called my fiancé and they are working to correct the situation! So far are being very helpful and accommodating. I will keep you updated next week after the si fiancé and they are working to correct the situation! So far are being very helpful and accommodating. I will keep you updated next week after the situation is resolved :) More