Hurst Autoplex Mitsubishi

Richard and Cameron were very helpful and listened to exactly what I wanted in a car. There was no pushiness trying to get me to select a higher end car when I wanted something very basic and they stayed exactly what I wanted in a car. There was no pushiness trying to get me to select a higher end car when I wanted something very basic and they stayed within my provided price range. They also were considerate and understanding when I told them I was only looking but then changed my mind half way through the test drive and ended up purchasing the vehicle. Would 100% return for a new car in the future! More

Dealer was 4 hours from me so I asked for more information and scheduled a test drive online. Never heard back, so the day before the test drive I call the dealer and the car had been sold a month information and scheduled a test drive online. Never heard back, so the day before the test drive I call the dealer and the car had been sold a month ago. More

Cameron was great to work with! Would definitely buy from here again. It's nice to have a dealer you can trust! Would definitely buy from here again. It's nice to have a dealer you can trust! More

Cameron was an awesome salesman the staff went above and beyond to help me get into a beautiful car very friendly staff Thank you I am glad I went there beyond to help me get into a beautiful car very friendly staff Thank you I am glad I went there More

2nd car purchased here. My wife’s car was having a little trouble so I knew exactly who to call. Breece Higgins provided an excellent service, with short notice, and the My wife’s car was having a little trouble so I knew exactly who to call. Breece Higgins provided an excellent service, with short notice, and the entire dealership made me feel like family. I notified him at lunch and he had us in a new car that day. This is the only place I’d purchase a vehicle, just ask for Breece. More

Love everything about this place from the first phone call. Professional, and you can tell they treat their customers like family! Kevin Pak was great! Thank you hurst Autoplex! call. Professional, and you can tell they treat their customers like family! Kevin Pak was great! Thank you hurst Autoplex! More

Always excellent services. You’re the best 👍. I always recommend my friends to try your service. You’re the best 👍. I always recommend my friends to try your service. More

Esther is the best at what she does, she’s super fast and always gets the perfect car for my needs. She also does an amazing job with the financing, this was my second vehicle from hurst Autoplex And you kno always gets the perfect car for my needs. She also does an amazing job with the financing, this was my second vehicle from hurst Autoplex And you know if you buy a car there, it will always be there for you and go through your life journey with you without any major headaches . Best dealership In the country ! More

Everyone, was friendly, helpful, and funny. Nathan, as usual was there for me and making sure my car was taken care of and I was comfortable, with what is going on. Nathan, as usual was there for me and making sure my car was taken care of and I was comfortable, with what is going on. More

The sales department was amazing let me be clear. The service department is an absolute nightmare. The director has no knowledge about the cars he's servicing and neither does half the staff. They ke The service department is an absolute nightmare. The director has no knowledge about the cars he's servicing and neither does half the staff. They kept brushing off a concern until the car with 7,000 miles dropped it's transmission. When in the lemon lawsuit Mitsubishi questioned why it wasn't fixed and I told them they would need to ask their service department as it was in there several times. They don't troubleshoot anything, at all. If the computer doesn't show a code they chalk it up to normal ...unless of course your warranty expired then they are happy to find every little issue and then some. I had simple issues like a rattling door panel. They closed it and said it was fine but never looked into it. We took it apart at home and 4 pieces of hardware fell out. A simple 5 min troubleshooting would have resolved that issue. Again, they don't troubleshoot or look for the issue so don't expect anything to be fixed but they will be sure to treat you like trash when you take your car in. The service techs aren't master mechanics according to Bobby and it clearly shows. I would not recommend buying a car here because you'll have to deal with this absolute dumpster fire of a service center. More