Hurd Auto Mall

I found the truck that I wanted online and it was actually available. I did want to negotiate and was very satisfied with the outcome. The price was fair. The sales consultant and manager were both actually available. I did want to negotiate and was very satisfied with the outcome. The price was fair. The sales consultant and manager were both very professional and courteous. It was just a smooth transaction. I will definately do business with Hurd, Gene and Bob on my next purchase. I will definately recommend them to my friends and associates. More

My son and I were looking for a used car and found a Saturn on AAA's car buying service. Since David's friend and several of my husband's workmates have Saturns they are pleased with, we went to Hurd Au Saturn on AAA's car buying service. Since David's friend and several of my husband's workmates have Saturns they are pleased with, we went to Hurd Auto Mall to check theirs out. Ashley was very friendly and courteous, and John quickly came out to greet us and show us the car. It was in excellent condition and John answered all of our questions in a pleasant and helpful manner. He took us on a test drive, showing great familiarity with the area (which we did not have). David and I were very impressed by the Saturn's quiet engine and superb handling, and frankly the only reason we didn't buy it is that we felt we should at least look at other cars first. In addition, John's personable and candid manner made the whole experience the best I can recall. Back at the dealership, he quickly got us all the additional info we needed, and we concluded our visit with a chat with Ashley. I would have been perfectly happy to buy the Saturn for myself, but David is the one who needed a car. He ended up going with a Focus from another dealership. Still, I would go back to Hurd when my Caravan finally gives out, and will recommend them to anyone I know who needs a car. More

These folks go above and beyond. Everything from the price and quality of the vehicle to the personalized service from the salesmen, sales mgr, and finance mgr. They treated you like family. Will be mak price and quality of the vehicle to the personalized service from the salesmen, sales mgr, and finance mgr. They treated you like family. Will be making the four hour travel to buy from them again. More

As usual, Dave Richards of Hurd Chevrolet, delivered. After buying two new Chevy trucks from Hurd, it was a no brainer to come back. I called Dave Richards a week prior to my visit and told him what we w After buying two new Chevy trucks from Hurd, it was a no brainer to come back. I called Dave Richards a week prior to my visit and told him what we were looking for. We set an appointment for the following Saturday. Dave's great sidekick, Joe, met us at the door and took us to the 2011 Impala we were interested in. Joe is an expert on these and showed us every feature these cars have, and they are many. Joe knows Chevies! In less than a couple of hours, after talking trade-in and financing, we left Hurd's with our new Chevy Impala and a smile on our face. No haggle, no wrangling, no hassle. Hurd is the only place for your new or used Chevrolet. Paul Canty Webster Ma More

FROM THE FIRST TIME I WALKED THROUGH THE DOOR I WAS TREATED DIFFERENT. THE NO PREESURE APPROUCH WAS INVITING AND WARM.MY BUYING EXPERIENCE WAS FIRST RATE DEALING WITH RICHARD WHO WAS VERY WARM AND CARI TREATED DIFFERENT. THE NO PREESURE APPROUCH WAS INVITING AND WARM.MY BUYING EXPERIENCE WAS FIRST RATE DEALING WITH RICHARD WHO WAS VERY WARM AND CARING ANY LISTENED TO WHAT MYSELF AND MY WIFE WERE LOOKING FOR.ANOTHER GREAT THING IN THERE PROCEDURE WAS THE INVOLVMENT OF DAVID RICHARDS THE SALES MANAGER SAT WITH US AND WE WERE ABLE TO PUT TOGETHER A DEAL. I THINK CHRIS HURD IS LUCKY TO HAVE DAVID AND RICHARD. I AM SURE THE REST OF THE TEAM IS GREAT AS WELL. FRED PHILLIPS MY SERVICE ADVISOR GOES OVER AND ABOVE TO MAKE SERVICE EASY FOR MY WIFE,MYSELD,AND MY DAUGHTER.FRED MAKES SURE MY 4 VECHILES ARE ALWAYS 100% TAKEN CARE OF EVEN WHEN HE IS OFF HE MAKES SURE CARL STEPS IN AND HELPS ME . CARL ALSO IS VERY GOOD AT HIS JOB. I HAVE BOUGHT OVER 7 VECHILES IN 4 YEARS AND WILL ONLY BUY FROM THE HURD AUTO MALL BECAUSE OF DAVE,RICHARD,FRED,AND CARL. MR.& MRS. JEFFREY A. HART AND FAMILY P.S. A VERY HAPPY CUSTOMER OF HURD AUTO MALL More

Well my wife and I were looking at Wranglers and we found a bunch in the area. After leaving many other dealerships (including several Jeep dealers) frustrated at the amount of time spent wasted on going ove a bunch in the area. After leaving many other dealerships (including several Jeep dealers) frustrated at the amount of time spent wasted on going over numbers (after I clearly walked in with the MAX I would spend), we found a beautiful 2010 Wrangler at Hurd. We pretty much went there not expecting much, but what a difference. Joe sold us the Jeep, and made things so painless for us. We told him what we wanted to spend, what we wanted for our trade, and he made it work. He even beat my bank's interest rate by nearly 3% which was a great bonus. He took care of registration,insurance, making it effortless for us. I would do business with them again for sure. I would also highly recommend them to anyone looking for a new of used vehicle, and don't feel like doing the run-around for hours like you will with most dealers in the area. More

Dave Anderson was helpful in finding a car that was within my price range and that I felt comfortable sitting in since I am disabled. He was friendly and taught me how to use the Onstar program. within my price range and that I felt comfortable sitting in since I am disabled. He was friendly and taught me how to use the Onstar program. More

Mike and all the staff were very helpful, informative and courteous throughout our purchase of 2 vehicles. I would recommend Hurd and Mike for your automotive needs. They also have a large inventory to cho courteous throughout our purchase of 2 vehicles. I would recommend Hurd and Mike for your automotive needs. They also have a large inventory to choose from and will work to find what you want if what your looking for is not there. More

I recently purchased my first car from a dealership. After going to three other dealerships and leaving not feeling as good as I wanted to, I stopped at Hurd Auto Mall. (My boyfriend had been telling me After going to three other dealerships and leaving not feeling as good as I wanted to, I stopped at Hurd Auto Mall. (My boyfriend had been telling me that I should stop there. He has purchased three cars there over the years and has always had great experiences.) When I started looking at the cars, I was approached by sales man David Levasseur. I explained to him what I was looking for, told him it was my first time and how I was unsure of what kind of vehicle I wanted. He was so pleasant and knowledgable and took his time going over every car that I was interested in. When I told him there were 4 different cars that I liked, he said.. "Well, lets take them all for a drive." With each car he explained so much in detail and the aspects of each car that he felt would fit my needs and what I was looking for. He talked to me like he had known me forever and made me feel so much at ease. My experience at Hurd Auto Mall, with David Levasseur was great. I couldn't have asked for better. When I went to pick up the car the following day, David helped me in transfering my belongings from my old car to my new car. Once I left, he called & e-mailed to see how everything was going and to make sure I was happy with the car. I had a couple questions about different things after I bought the car, so I called and left a message. Each time he called back right away and went above and beyond to assist me. My first oil change is coming up and Hurd Auto Mall has sent me a reminder e-mail and phone call. The service area is wonderful and on top of things. I have and will continue recommending Hurd Auto Mall. More

After some terrible experiences and misleading promisses After some terrible experiences and misleading promisses at other dealerships ( Metro Honda). I ended up at Hurd Chevrolet. As I spoke with the sales After some terrible experiences and misleading promisses at other dealerships ( Metro Honda). I ended up at Hurd Chevrolet. As I spoke with the sales person of my finances and my situation he discussed it over with his finance consultant. They came back to me and said they could help me with my situation and they never misled me in anyway and was completely honest with me right from the start, unlike other dealerships! Needless to say I now have a brand new car at a finance rate I didnt think I could get. Everyone at Hurd Chevrolet from Sales staff to Management was exceptionally kind and I was treated with respect at all times. This has been the best car buying experience I have had in my 20+yrs of being a car owner. Thank you to everyone at Hurd Chevrolet for making this such a painless and pleasant car buying experience. Sincerely, Scott Schlesinger More