Hurd Auto Mall

False advertising They list great vehicles on their website at excellent prices, I called and spoke with Erica from the Internet department she asked if I was intereste They list great vehicles on their website at excellent prices, I called and spoke with Erica from the Internet department she asked if I was interested in just one vehicle or if there were a few I liked, I specifically told her multiple times I was only interested in one particular vehicle. When I arr at the dealer after driving an hour out of my way after work the first salesman told me the vehicle I wanted was in their shop and tried to get me to consider another. When I told him that I only wanted to look at the one vehicle he offered to check with the manager. The manager then said the truck I wanted was hit on the lot and offered for me to look at a more expensive truck with less options. I asked why nobody would call and tell me before having drive an hour there to which he had no response, so I procee to leave and drive an hour back hour home without ever seeing the wonderfully priced "bait" vehicle they had on their website. Thank you Hurd for wasting my time. More

Great car buying experience Wonderful car buying experience with Robert Hein at Hurd Auto. I found the used vehicle that I wanted via the internet and someone called me on the ph Wonderful car buying experience with Robert Hein at Hurd Auto. I found the used vehicle that I wanted via the internet and someone called me on the phone from the dealership with me within minutes to answer any questions I had. They also have a great customer service texting feature that let's you text any questions and someone gets back to you right away with the answer. So convenient and quick. We drove all the way from Northern MA and they were so accommodating and considerate of our time constraints. Highly recommend! More

Best Car Buying Experience! Our Sales Rep Robert Hein was excellent! He assisted us through the process and was very knowledgle. Smooth and comfortable process for an experience Our Sales Rep Robert Hein was excellent! He assisted us through the process and was very knowledgle. Smooth and comfortable process for an experience that is usally very stressful. Will definitely recommend this dealership to all my friends! More

My gorgeous Malibu Hurd is a great dealership. Mike Messina went the extra mile to get me the car I wanted. He even picked me up at my home to get me to the dealership Hurd is a great dealership. Mike Messina went the extra mile to get me the car I wanted. He even picked me up at my home to get me to the dealership. Thank you so much Mike. Dave Richards, I can't forget you too. You were great! More

great experience my salesman was michael messina he helped me get into my new Malibu, as soon as I got to the dealership he was there to answer any questions and didn' my salesman was michael messina he helped me get into my new Malibu, as soon as I got to the dealership he was there to answer any questions and didn't pressure me into anything I didn't want, overall great experience and will definitely be back! More

Great dealership My salesperson Joel was extremely helpful to me in purchasing a 2014 Terrain. The finance process was quick and easy. I am very happy with the Terrain My salesperson Joel was extremely helpful to me in purchasing a 2014 Terrain. The finance process was quick and easy. I am very happy with the Terrain and that I purchased it at Hurd. This is the fourth vehicle that I have purchased at Hurd. More

New equinox Good dealership. Helped me get approved despite low credit score. Can't be happier with my vechcle, would recommend to anyone in Rhode Island area. Good dealership. Helped me get approved despite low credit score. Can't be happier with my vechcle, would recommend to anyone in Rhode Island area. More

BEST CAR BUYING EXPERIENCE I had the pleasure of working with Jennifer & she helped me lease my new GMC Acadia. My experience from the moment I walked through the door up to dri I had the pleasure of working with Jennifer & she helped me lease my new GMC Acadia. My experience from the moment I walked through the door up to driving off the lot in my new SUV was fabulous! She was so friendly & extremely knowledgable. Thank you Jen & Hurd Auto Mall for everything! I will definitely be back! Elizabeth Warren, Rhode Island More

My New Car they were great to work with and kept me informed of the process and I enjoyed my experience, and will be going back in the future to purchase a truck they were great to work with and kept me informed of the process and I enjoyed my experience, and will be going back in the future to purchase a truck for my husband. More

Great experience I researched online for a truck on the Hurd lot and had a no hassle experience to drive off with the truck and to trade in my current car. Our salesm I researched online for a truck on the Hurd lot and had a no hassle experience to drive off with the truck and to trade in my current car. Our salesman, Dave Anderson was thorough and explained all aspect of the transaction. For purchasing a vehicle on a Monday holiday, the dealership went out of their way to get us the truck on the same day. I would recommend this dealership to anyone looking to purchase a vehicle. More