Hurd Auto Mall

very friendly and helpful we bought both a chevy truck and impala. the staff is wonderful. we had dennis and he was both friendly and very helpful. people are easy to get alo we bought both a chevy truck and impala. the staff is wonderful. we had dennis and he was both friendly and very helpful. people are easy to get along with. Julie in finance was also great to work with. they all answer any questions you have, even if you ask them the same question again. they make sure you understand and feel comfortable. best dealership I have dealt with. More

Great place I've bought 3 cars and done l my service. Great place to do business . AL the visits I've had have been great . The one problem I ever had was address I've bought 3 cars and done l my service. Great place to do business . AL the visits I've had have been great . The one problem I ever had was addressed quickly and fairly. Couldn't ask for more. Charlie in sales and Dave in service are great. More

I keep coming back I have bought 4 cars in the last 10 years from Hurd. The last three I started leasing and found it's the best way to buy. Mike Hennessey h I have bought 4 cars in the last 10 years from Hurd. The last three I started leasing and found it's the best way to buy. Mike Hennessey has been working with me since 2009 and always helped me get the best deal. The service department has always been on spot with any issues or service. I would recommend to any one looking for a new car to go to Hurd and see Mike. More

Mike Messina My mother was in town visiting and had previously mentioned, in passing she would eventually like to upgrade her car. So while she was in the area, I My mother was in town visiting and had previously mentioned, in passing she would eventually like to upgrade her car. So while she was in the area, I suggested we go and get some ideas of what she might like, which led us to johnston and the wide selection of dealers the town has to offer. Without naming names and companies, I'll just say that the first few places we went, we were treated poorly because we weren't serious buyers. Then she saw the Hurd sign and suggested we stop in to see what they had to offer. Upon walking in the dealership we were greeted by a salesman named Mike Messina and we couldn't have gotten any luckier. Mike took his time with my indecisive mother and helped her figure out just what she was looking for. When she figured out what she wanted, Mike could not have been any more of a professional. He explained every possible option on the car to the extent, I couldn't believe he remembered it all. He was all customer service, and no pressure. He took the time to make sure all the appropriate paper work was faxed to the right places back where my mother lives. All in all my mother had never had a car buying experience like that before. Mike made the process so easy and seamless. So much so, that when my lease is up I am coming back and buying a vehicle from him. If the rest of your sales people are only half as good as Mike, then Hurd is one lucky dealership. Thanks again Mike!!!! More

Great Experience! Great Customer Service! I bought a 2008 Lexus at Hurd that I had been looking for some time. The customer service was great and I never felt pressured. I bought a 2008 Lexus at Hurd that I had been looking for some time. The customer service was great and I never felt pressured. More

Great Customer experience! In my search of a Used Mazda 6i Hurd was my first choice and no regrets. Professional, simple and easy to work with. Great customer follow up servic In my search of a Used Mazda 6i Hurd was my first choice and no regrets. Professional, simple and easy to work with. Great customer follow up service ,too. More

Embarrassed I went to Hurd looking for a Chevy Malibu. I live right up the road from Hurd so it was convenient for me to go there. I gave the receptionist my name I went to Hurd looking for a Chevy Malibu. I live right up the road from Hurd so it was convenient for me to go there. I gave the receptionist my name and I waited for someone to assist me. As I was waiting there, a woman with blonde hair sitting in her office was screaming at a man who was in front of her. I was completely embarrassed for the man and couldn't believe someone would belittle another person knowing their office is glass. I got a cold feeling and left. I ended up purchasing my vehicle at Paul Masse. I truly don't understand why any business would treat their employees like that. Not sure why that woman has a front office, but she needs to be further from the entrance, preferably outside where wild animals belong More

Fast and easy I went to hurd on a friday and by monday i was driving my new truck. Joe oliveira was my sales consultant and he worked with me through the process, a I went to hurd on a friday and by monday i was driving my new truck. Joe oliveira was my sales consultant and he worked with me through the process, and made sure i was getting what i wanted. Great experience. More

Helped me buy a car not "sold me a car". Bob became a friend and I felt he was interested in me and the major decision I was making in purchasing a new vehicle. Hurd is a very impressive de Bob became a friend and I felt he was interested in me and the major decision I was making in purchasing a new vehicle. Hurd is a very impressive dealership and I never felt pressure to buy. Not once did the sales manager come by to help Bob put the squeeze on me. I admit I was prepared mentally for him, but I only had to deal with Bob, whom I enjoyed working with. When I was reviewing the deal with the finance person when I rejected the add ons he was okay with that, didn't try to tell me what a mistake I was making. Overall I had a good experience with Hurd. More

Awesome dealership! Dave Sperry was an excellent person to deal with. I checked out every vehicle that I was thinking about. Dave seemed as enthusiastic as I was. He was Dave Sperry was an excellent person to deal with. I checked out every vehicle that I was thinking about. Dave seemed as enthusiastic as I was. He was very sincere.. More