Hurd Auto Mall

Most Positive care buying experience we ever had We are from Massachusetts but it was worth the drive to RI to work with this dealership. I would do it again in a minute, as they take care of everyt We are from Massachusetts but it was worth the drive to RI to work with this dealership. I would do it again in a minute, as they take care of everything even being out of state. They treated us with respect, no hard selling, no trying to push extras on us. I am not a fan of the car buying process, but this was as painless and positive as it could be. While our salesman was great, it was clear to me that the overall good experience was due to top down management and I would recommend the dealership to anyone. More

Great car leasing expeirence! I had a very positive experience with Jennifer Lohman in Sales and Wayne in finance and Erica in Leasing. even Mr Hurd himself helped me have the new I had a very positive experience with Jennifer Lohman in Sales and Wayne in finance and Erica in Leasing. even Mr Hurd himself helped me have the new lease of a 2015 Encore. I love it! Hurd is the best for service in every department.. Thank you More

First New Car I recently visited Hurd to purchase my first new vehicle. Charlie Gleavey was great! He explained everything, didn't make us feel pressured, and even I recently visited Hurd to purchase my first new vehicle. Charlie Gleavey was great! He explained everything, didn't make us feel pressured, and even helped us get a better interest rate than the loan approval we came in with! I would definitely recommend Hurd to others and will return for our next car. More

Brian was a pleasure to work with in finding the right car This is my 5th vehicle with Hurd and wouldn't shop anywhere else for a new car, they have me for life, Brian was great and patient with my needs, This is my 5th vehicle with Hurd and wouldn't shop anywhere else for a new car, they have me for life, Brian was great and patient with my needs, More

New Lease I just went there to check out a new car. I did have a lease for a jeep which would not end till next june but wanted to get rid of the car. Joe Oliv I just went there to check out a new car. I did have a lease for a jeep which would not end till next june but wanted to get rid of the car. Joe Oliveria did a great job getting me out of my old lease and into a new one with a great car. I now drive a Terrain and I LOVE IT> More

Michael Messina: "hands down the best sales rep" I was a loyal Colonial Toyota customer 30 years at least bought a minimum of 15 vehicles from them!!! Well the old man should have never given his son I was a loyal Colonial Toyota customer 30 years at least bought a minimum of 15 vehicles from them!!! Well the old man should have never given his son Mike partial ownership if he even did that because after all of those years Mike couldn't get the job done!!! So my sister in law tells me she just traded in her Rav 4 for a Chevy and got a great deal!! I walk into Hurd tell Mike Messina my story while his manager is standing right by and gets me driving a Chevy Equinox within 15 minutes tops!! They worked the numbers and made me very happy!! Mike was so attentive and "on the job" shall I say! He's like a really happy great spirited guy who moves like a nascar and is all about getting the job done!!! Hurd you got me for the next 30 years and Colonial Toyota you better watch out cuz you have some Major Competition!! Oh and I don't want to forget to mention when I got to finance two days later at 2pm on the dot!!! It took about 5 minutes to sign the papers and go!!! I am so impressed with everyone employee I dealt with nothing but courteous and professional no crap, not a lot of talk, just "let's get it done"!!! More

Highly Recommend We were extremely satisfied with our shopping and purchase experience at Hurd Auto Mall. The staff spent a significant amount of time with us and we We were extremely satisfied with our shopping and purchase experience at Hurd Auto Mall. The staff spent a significant amount of time with us and we were pleased to drive our new vehicle off the lot that same day. More

MY EXPERIENCE AT HURD WAS GREAT I had the greatest salesperson Joe Olivieri. He was calm, knowledgeable and patient. He knew all of the details about the vehicle I purchased, a 2015 I had the greatest salesperson Joe Olivieri. He was calm, knowledgeable and patient. He knew all of the details about the vehicle I purchased, a 2015 Buick Encore and I love it. He also worked on the best price for me and after getting pricing at two other dealerships, Joe gave me the best price. Thank you! More

Great Service While driving, my SUV had 3 warnings lights come on, including reduced engine power. I contacted Chevrolet Sales Manager Dave Richards and asked him While driving, my SUV had 3 warnings lights come on, including reduced engine power. I contacted Chevrolet Sales Manager Dave Richards and asked him if my car could be looked at ASAP. Dave told me to come in the next morning. Upon arrival I spoke to service advisor Dave Leonard, who had my car looked at pronto. The technicians were quickly able to diagnose and repair my car, and got me on my way in a timely manner. I have been a customer at Hurd for 15 years and will continue to be because of their outstanding employees. Michael Batalon More

No Pressure. A pleasant transaction! The people at Hurd Auto Mall were very professional and very helpful. There was never any pressure to buy and my salesperson, Gene Gaviani, could not The people at Hurd Auto Mall were very professional and very helpful. There was never any pressure to buy and my salesperson, Gene Gaviani, could not have been any more accommodating. He made sure that I understood all aspects of the process, and that I was comfortable, since this was my first purchase. He took the time needed to fit me into a car and payment that suited me. I felt that I was not just another individual that was buying a car but someone who he wanted to make happy with the purchase. The total car experience was EXCELLENT! I look forward to my future dealings with the company. I find then to be first rate and professional. They are really interested in making the customer happy. Highly recommend. Laura P. More