Hurd Auto Mall

We always have a great experience at Hurd. Ed Trotta always makes us feel comfortable and answers all our questions honestly. If he isn't available at his desk he always calls us right back to Ed Trotta always makes us feel comfortable and answers all our questions honestly. If he isn't available at his desk he always calls us right back to answer questions. We love our new Arcadia!!! He made the process timely and painless. We have 2 small kids so hanging out at the dealership wasn't an option. Thanks so much! I highly recommend Hurd and Ed to my friends and family. More

fantastic customer service from knowledgeable staff I have a friend that works here and he matched me with my salesman, Mike Hennesey, who was friendly, professional and very knowledgeable about the ve I have a friend that works here and he matched me with my salesman, Mike Hennesey, who was friendly, professional and very knowledgeable about the vehicle I was interested in. I would recommend Mike and Hurd Auto Mall to friends and family who are interested in leasing or purchasing a new or used vehicle. More

Excellent Customer Service It was a very pleasurable experience shopping at Hurd AutoMall! Adam was superior in his Customer Service and provided me with all the information I It was a very pleasurable experience shopping at Hurd AutoMall! Adam was superior in his Customer Service and provided me with all the information I was looking for during this purchase! Great job to Adam and I would definitely recommend Hurd to friends/relatives for future purchases! More

Excellent Customer service I entered the dealership with a plan and a specific amount I could spend and could afford as a monthly payment and the dealership did what they needed I entered the dealership with a plan and a specific amount I could spend and could afford as a monthly payment and the dealership did what they needed to do satisfy my needs. And we're extremely successful. More

WONDERFUL! Our vehicle was parked in the driveway and I noticed what looked like oil had been dripping from a car. (Thinking to myself I just had it changed, it Our vehicle was parked in the driveway and I noticed what looked like oil had been dripping from a car. (Thinking to myself I just had it changed, it can't be..) So the next day I noticed it looks wet and it's under my wife's SUV. I craw under to find it's all wet with oil. I immediately called Hurd Chevrolet. Next thing I know Wendy the General Manager is calling me to ask what is going on, and wanting me to bring the truck in ASAP. Well I went right in with it and I'm greeted by Chris Hurd and Wendy. They assured me that they will get to the bottom of the problem, and they did within a few minutes. There was apparently a defective oil filter installed that they had no way of knowing. It was changed, the undercarriage washed down and I was sent on my way. I also want to say the whole time I was there Wendy was in constant contact with me. Making me feel welcome and assuring me everything was being taken care of, and apologizing for any inconvenience this may have caused... Then when it was finished the (I believe, Foreman of the garage) Steve Hatcher, came out to explain exactly what was done. Also apologizing for any inconvenience.... I was very impressed with my first trip to Hurd's service center! Needless to say I will not hesitate to return.... Thank You Again More

Very helpful with getting exactly what your looking for Sometimes buying a car can be stressful, but the people at Hurd Auto Mall made it so simple, easy, and stress free! Definately recommend going there f Sometimes buying a car can be stressful, but the people at Hurd Auto Mall made it so simple, easy, and stress free! Definately recommend going there for your car shopping! More

New 2016 GMC Canyon My overall experience with Hurd GMC was very pleasant. First off, upon going to check out a brand new 2016 GMC Canyon I was able to walk around the lo My overall experience with Hurd GMC was very pleasant. First off, upon going to check out a brand new 2016 GMC Canyon I was able to walk around the lot without sales representatives rushing up to me. Secondly upon consulting with Dave Richard Jr. the sales representative I was able to go over pricing, trade in value, and the additional items I wanted for the truck in a friendly, pressure free environment. Next I would like to remark that although there was not much budge in the price of the truck (which was already priced about $2000 below competitive dealerships), they made up for it in my trade in value to get the numbers where they needed to be for my monthly payments. I would like to thank Dave Richards Jr. and the rest of the Hurd GMC team for making this auto buying experience a good one, and would definitely recommend them to anyone in the market for a new GMC or Buick. More

Great experience I wasn't planning on a new vehicle when I entered the dealership, but Adam and Mark (sales manager) made everything work. I ended with more than I exp I wasn't planning on a new vehicle when I entered the dealership, but Adam and Mark (sales manager) made everything work. I ended with more than I expected! Wayne (finance manager) quickly arranged all the necessary paperwork and financing to make the final transaction very smooth and efficient. Thanks to all. More

Seamless Bob Hein was excellent to work with!! We've gone to him twice in the last 6th months and highly recommend him to get you into your next vehicle. Bob Hein was excellent to work with!! We've gone to him twice in the last 6th months and highly recommend him to get you into your next vehicle. More

Smooth Transaction Great customer service. Sales rep Bob Hein, provided lots of information on my new truck and led me through the trade in and purchase process with no Great customer service. Sales rep Bob Hein, provided lots of information on my new truck and led me through the trade in and purchase process with no pressure and no unnecessary haggling. Would recommend dealership and sales rep to friends and family. Thanks! More