Hurd Auto Mall

Not your stereotypical car dealership experience Everyone was super friendly, not pushy, accommodating, and made the process of evaluating several options quick and easy. I didn't feel awkward asking Everyone was super friendly, not pushy, accommodating, and made the process of evaluating several options quick and easy. I didn't feel awkward asking for several quotes on several cars so I could better understand my options. This is my 2nd leased vehicle from Hurd and, while my first experience was excellent, this one was even better. Very satisfied customer! More

Awesome experience We have been using Hurd for quite a few years now. Experience is always direct, understanding of what we want and done very timely. Because our previo We have been using Hurd for quite a few years now. Experience is always direct, understanding of what we want and done very timely. Because our previous experiences with Sales person, Mike Hennessey has always been super satisfactory, we just go in and automatically just deal with him. I love my new Trax awesome car. Thanks More

Crazy good service Jason Mitchell my sales consultant was a rock star. I was pressed for time and he worked his tail off to get me the best deal in the little time I ha Jason Mitchell my sales consultant was a rock star. I was pressed for time and he worked his tail off to get me the best deal in the little time I had. Eric was great with the closing paperwork. Will definitely look to Hurd in the future when my next lease is up! More

Excellent car leasing experience I dealt with Hurd Buick and received first class assistance by the sales associate and manager who made it easy to decide on a vehicle to lease and ga I dealt with Hurd Buick and received first class assistance by the sales associate and manager who made it easy to decide on a vehicle to lease and gave me a great deal. More

2016 GMC Sierra SLT Soft sell, friendly negotiations, met my needs. It was obvious Ed and the team are focused on customer satisfaction. Great job, good deal, strongly r Soft sell, friendly negotiations, met my needs. It was obvious Ed and the team are focused on customer satisfaction. Great job, good deal, strongly recommended for you new and used vehicle needs More

Personable and professional! My dad is 94 years old, so as you can appreciate, the process of buying a certified used vehicle can be stressful. Bob Hein was our sales rep, and wa My dad is 94 years old, so as you can appreciate, the process of buying a certified used vehicle can be stressful. Bob Hein was our sales rep, and was very knowledgeable, personable and professional to deal with. Bob was extremely helpful in working with my dad to make the overall experience of purchasing this vehicle easy. More

Best buying experience I have ever had. I credit the good experience because of the sales person that I worked with. He was easy to talk to and made you feel comfortable and gave me a lot of I credit the good experience because of the sales person that I worked with. He was easy to talk to and made you feel comfortable and gave me a lot of information about the vehicle. More

Great Experience and awesome customer service!! Our first time purchasing a car at a dealership and we where impressed. We did not get pressured into buying something we didn't want. Our sales rep B Our first time purchasing a car at a dealership and we where impressed. We did not get pressured into buying something we didn't want. Our sales rep Bob is the man to see if you want to buy a car. He knows knows his stuff when it comes to the cars that are on the lot. We felt very comfortable when we where making a deal. Hurd Auto Mall is a very clean, friendly, and awesome environment. If looking to purchase a new or used vehicle, we recommend Hurd Auto Mall in Johnston, RI. More

Lots say family dealership .. Hurd actually does it! Bob Hein and Dave Richards were awesome! More dealerships should have people that treat customers the way these two guys do. Got into a great truck, t Bob Hein and Dave Richards were awesome! More dealerships should have people that treat customers the way these two guys do. Got into a great truck, treated my wife with respect, worked the deal, and really felt like we finally found a family dealership. I wish I could remember the names of all the people we dealt with for this transaction .. but will say, across the board everyone was on point without making you feel like you were the next sucker that just walked onto the lot like you get as so many other dealerships. Trust me on this one .. if you are looking for honesty and want make a friend in car business, try HURD GMC. More

Great Experience Incredible! That is the word that I use when I describe my recent trip to Hurd Auto Mall in Johnston. My initial call was directed to Alfred who ans Incredible! That is the word that I use when I describe my recent trip to Hurd Auto Mall in Johnston. My initial call was directed to Alfred who answered my questions and guided me to the GMC dealership. When I arrived at the showroom, Dave Richards (sales manager) was expecting me. I had the pleasure of also working with sales consultant Jennifer Lohman. Dave and Jennifer worked as a team to give me the best deal possible. I was speechless with the deal that they presented to me. It was absolutely amazing how Dave worked the numbers to my advantage on a brand new 2016 Terrain SLT. I would have never imagined that I would be able to get that vehicle for the price they presented me. Since the Terrain is for my wife, Dave gave me the keys and suggested that I take it home for my wife to drive. Of course, she loved it. I then met with Eric (in finance) which was another excellent and easy part of the process. When we picked up the vehicle, Dave asked if we were completely satisfied, and Jennifer explained all of the options within our new Terrain. I will definitely, without hesitation, recommend Hurd Auto Mall to my friends and relatives. More