Hurd Auto Mall

Please don't give this horrible dealership your business! I was looking for a used vehicle and was very disappoint1ed with the service at Hurd. The salesman was pushy, didn't listen to me, acted bothered to I was looking for a used vehicle and was very disappoint1ed with the service at Hurd. The salesman was pushy, didn't listen to me, acted bothered to have to deal with me. I found a vehicle I liked and the negotiations began. I was treated rudely and unprofessionally. It's fine if negotiations don't go your way, but to be rude to your paying customers is outrageous. I liked the truck so much I would have paid what they wanted for it, they didn't get my business because they were rude and disrespectful to me, especially the sales manager. PLEASE DON'T GIVE YOUR HARD EARNED MONEY TO THESE CLOWNS WHO OBVIOUSLY KNOW NOTHING ABOUT HOW TO TREAT THEIR CUSTOMERS!!!!!!!!!!!! More

Very professional We have been leasing from Hurd Auto since 2000 and have been very satisfied over the last 17 years with the sales and service departments. We would h We have been leasing from Hurd Auto since 2000 and have been very satisfied over the last 17 years with the sales and service departments. We would highly recommend Hurd Auto Mall. More

Great Experience! The question is: do I recommend dealing with Hurd GMC? The answer: I HIGHLY recommend them. I was in the market to have a custom HD truck build by GMC The question is: do I recommend dealing with Hurd GMC? The answer: I HIGHLY recommend them. I was in the market to have a custom HD truck build by GMC and my wife and I decided to drive from Bristol to Johnston. Those who are from RI know that traveling over two miles is like going to Mars. It turns out it's not very far at all anyway. We're glad we made the trip. When we arrived, we met Bob Hein and Ron Mandeville. Both men got us on the right track and we had our truck ordered in a short amount of time. After a considerable wait as GMC built it, I met with Bob and he was all action, helping me get everything squared away as I traded in my truck and took over my new one. Not only helpful, but Bob is a genuinely nice guy. Erick in the finance department was also extremely efficient and helpful. He helped us get the best rate we could and the paperwork was handled seamlessly. We're very glad we took the time to go to Johnston. We recommend Hurd to anyone who is interested in getting a fair deal and working with great people! More

Pleasant non stressfull experience. Have already recommended this dealer to many friends for any future purchases. Felt I was treated fairly and honestly the entire time. No pressure and Have already recommended this dealer to many friends for any future purchases. Felt I was treated fairly and honestly the entire time. No pressure and very professional people to deal with. More

Good and Honest people I came into the dealership as a past customer wanting to stay with them as long as they could make me happy, well they did! Especially Wayne, who got I came into the dealership as a past customer wanting to stay with them as long as they could make me happy, well they did! Especially Wayne, who got me the price I wanted to pay and Kenny the sales xxx. who helped out as well. I believe Wayne is in charge of finance, tell him TJ sent you and I want a deal like he got or else! Ha ha, I will be back to these guys for sure when I want another new car TJ More

Helpful and Knowledgeable Blake Corskeddon helped us at Hurd Auto Mall, and ultimately sold us a Chevy Volt. He was knowledgeable about the vehicle, on general and specific le Blake Corskeddon helped us at Hurd Auto Mall, and ultimately sold us a Chevy Volt. He was knowledgeable about the vehicle, on general and specific levels, and made us feel that he was available to answer questions and solve problems whenever we needed to consult him. He also didn't overwhelm us with information, realizing that with such a technologically complex vehicle, there's a learning curve for any new owner. More

Not "salesmen" - gentlemen who sell cars. I recently visited this facility and had the pleasure of meeting both Dave Richards, Sr. and Dave Richards, Jr., two of the nicest gentlemen I have me I recently visited this facility and had the pleasure of meeting both Dave Richards, Sr. and Dave Richards, Jr., two of the nicest gentlemen I have met in a long time. Because I am disabled, I needed a small vehicle with room for my wheelchair and walker. These gentlemen searched for an appropriate vehicle but unfortunately we could not find exactly what I needed. I really wanted to work with them and highly recommend them to all prospective vehicle purchasers. They are great guys. More

Easiest Truck purchase ever!! Hurd had the vehicle that we built in stock. They were so easy to deal with and very knowledgeable about their product. We drove the vehicle and wit Hurd had the vehicle that we built in stock. They were so easy to deal with and very knowledgeable about their product. We drove the vehicle and within a very short time were able to come to an agreeable lease payment. The truck was then prepped and delivered that afternoon. Completely painless. Also our experience with the finance department we so quick and no pressure. Would definitely to business with these professionals again and recommend them highly!! More

Buying a New Card Made Easy When "looking" for a new car, we found Hurd Auto Mall advertisements profiling several well-priced automobiles; when visiting Hurd Auto Mall, the deci When "looking" for a new car, we found Hurd Auto Mall advertisements profiling several well-priced automobiles; when visiting Hurd Auto Mall, the decision went from "looking" to "purchasing" almost instantly -- our Sales Consultant, Dennis, was not only personable, but also extremely knowledgeable, and ever-so-eager to give us the best possible deal, which we, undoubtedly, received! It had been almost 12 years since our last new automobile purchase; many things have changed, but through Dennis' diligence, it was truly a near-effortless transaction. More

3rd time is a charm I have now purchased 3 vehicles from Hurd the first 2 times were quick and painless. I went in told my sales person what I was looking at purchasing a I have now purchased 3 vehicles from Hurd the first 2 times were quick and painless. I went in told my sales person what I was looking at purchasing and what I wanted to spend per month and it was a done deal. This time it was a bit of a process, but in the end I was able to get what I wanted. I would recommend if your looking to lease or purchase stop in and see Charlie Gleavey. He is very helpful whether it's just answering a few questions or to sit down and make a purchase. More