Tom Peck Ford - Service Center

Pleasant and On Time Had my car in for a protection package that came with the purchase. Upon arrival, I was greeted by the original Sales reps Chris and Roger and then so Had my car in for a protection package that came with the purchase. Upon arrival, I was greeted by the original Sales reps Chris and Roger and then some. Had a little glitch with the loaner car but they resolved it and had me on my way home. Then the car was ready on time, in fact, the service department called me to let me know my car was waiting, and I was already in the lot. Talk about timing :-) More

Service Excellent service department for taking care if warranty repairs along with the ability to utilize a loaner vehicle, the vehicle was repaired in a tim Excellent service department for taking care if warranty repairs along with the ability to utilize a loaner vehicle, the vehicle was repaired in a timely fashion . More

Took my car to the quicklane service for a "the works oil change". They were very friendly upon entering and had my car in the shop in about 5 minutes. Mike answered all my questions upon arrival a works oil change". They were very friendly upon entering and had my car in the shop in about 5 minutes. Mike answered all my questions upon arrival and assured me they could service any make of vehicle. The time it took for the sevice was around 45 minutes. This included an oil change, tire rotation, multipoint inspection battery test, brake rotor and lining check, tread depth and a car wash to top it off. I did have a coupon for 5 dollars off so the cost was only $42.45. If the price was even the regular price this is still an excellent value. I will be returning with my other cars. More

i always have great service when i go there .when my pt cruiser needs an oil change or tire change they always take care of me when we had our taurus now focus and when i brought my sons hyundai in also n cruiser needs an oil change or tire change they always take care of me when we had our taurus now focus and when i brought my sons hyundai in also no complaints. More

Easy to make an appointment. Kept me informed with progress of the repairs and when it would be ready. Really like the car wash. Flexible hours for drop-off and pick-up. progress of the repairs and when it would be ready. Really like the car wash. Flexible hours for drop-off and pick-up. More

My Chrysler Cirrus was overdo for an oil change. With the Quick Lane service, I knew I could immediately drive over to Tom Peck Ford (about 5 minutes from my home) and get the oil changed. Wait time was the Quick Lane service, I knew I could immediately drive over to Tom Peck Ford (about 5 minutes from my home) and get the oil changed. Wait time was not that long for not having an appointment. I have an F-150 and Jeep GC that I also have serviced at Tom Peck. The service staff knows me and it's a very good relationship. Most important, I trust the service provided. With regard to pricing, I was actually able to use a holiday gift coupon from Tom Peck which made the price a great deal. More

Al took care of me as soon as I walked in the door. He was friendly and answered all my questions. I went in for an oil change and tire rotation. I was very happy with the prompt service I received. was friendly and answered all my questions. I went in for an oil change and tire rotation. I was very happy with the prompt service I received. Thanks, Jim Nowak More

I was overdue for an oil change and arrived on a Saturday, Holiday weekend within about an hour of closing time. They were able to take me and do the job. I am a repeat customer and they have neve Saturday, Holiday weekend within about an hour of closing time. They were able to take me and do the job. I am a repeat customer and they have never tried to sell me unneeded service. I believe this dealer to be straight up and the service reps are very friendly and "can do" people. More

Working with Tony has always been great, he always is friendly, knowledgable and works extremely hard to ensure I am satisfied with the Tom Peck Service Dept or Quick Lane. It's all about confidence and friendly, knowledgable and works extremely hard to ensure I am satisfied with the Tom Peck Service Dept or Quick Lane. It's all about confidence and relationships. More

I moved out to the Huntley area from Chicago in July of 2003. As chance would have it, my wife and I needed a new vehicle. We stumbled into Tom Peck Ford of Huntley. After ten years, my wife and I (and se 2003. As chance would have it, my wife and I needed a new vehicle. We stumbled into Tom Peck Ford of Huntley. After ten years, my wife and I (and several family members) have purchased numerous vehicles from this dealership. My family and I also have our vehicles serviced there. The sales staff is polite and professional. They do not push or pressure you into a vehicle that is not for you. Another reason I continue to do business there is the service staff. I have not once in ten years had a misdiagnosed or a duplicate service relates issue with any of the vehicles I or other family members who have brought vehicles there for service. They fix the problem. My wife drives 100+ miles a day to and from work. After ten years, we have never had a breakdown with any of our vehicles that are serviced there, and we were never left stranded on the side of the road for any reason. I would like to thank George and Tony (Service) for their time and patience. I would like to thank: Jack, Greg, Big Mike, and Dan (Mechanics) for their great work ethic and job knowledge/abilities in servicing my many vehicles. Best Regards, Steven Sullivan and Family. More