Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
225 Reviews of Tom Peck Ford - Service Center
Sort by
June 16, 2023
Roland was very helpful and accommodating. . Service director Tim Mckay was very professional and respectful.. They made sure the repairs that where I needed were complete in a timely manner.. . Service director Tim Mckay was very professional and respectful.. They made sure the repairs that where I needed were complete in a timely manner.. Overall dealership service is amazing!!! More
by stantheman1973
Employees Worked With
service dept
June 16, 2023
Roland was very helpful and accommodating. . Service director Tim Mckay was very professional and respectful.. They made sure the repairs that where I needed were complete in a timely manner.. . Service director Tim Mckay was very professional and respectful.. They made sure the repairs that where I needed were complete in a timely manner.. Overall dealership service is amazing!!! More
by mj2755208
Employees Worked With
Service Dept.
June 16, 2023
the service department made my service experience with Huntley Ford one to remember and highly recommend.. They were very knowledgeable and their insight made me confident that I was making an informed de Huntley Ford one to remember and highly recommend.. They were very knowledgeable and their insight made me confident that I was making an informed decision for the repair of my vehicle.. I normally hate dealing with car dealership service departments, but this was a different experience and I'm thankful for that. Most definitely recommend and will be back myself! More
by ramos0523
Employees Worked With
service dept.
June 16, 2023
everything went perfectly. .. Very nice place, very clean, staff is very polite and attentive, especially Roland, he is the best Advisor I've ever met.... .. Very nice place, very clean, staff is very polite and attentive, especially Roland, he is the best Advisor I've ever met.... More
by anthonyt45
Employees Worked With
Service Dept.
May 26, 2023
I had to come back to the dealership for service. Thankfully my salesman Pete P had everything set up for me Thankfully my salesman Pete P had everything set up for me More
by Sandra Castillo
Employees Worked With
April 24, 2023
I am on my second vehicle from Huntley Ford and every time I need service, it seems like an ordeal. When I first purchased my Bronco Sport, their was a loose trim piece. I made an appointment and showe time I need service, it seems like an ordeal. When I first purchased my Bronco Sport, their was a loose trim piece. I made an appointment and showed up on time only to find they never put the appointment in. The trim piece ended up coming loose again so repeat the process. Now the third recall in, and am being told I need to wait 2+ months to get in. Avoid this dealership. More
by Mike
Employees Worked With
Willow
March 13, 2021
Worked with Joe B, he was fantastic when you go to Huntley Ford ask for Joe B, was patient and answered every question we had!! Thank you Joe and Huntley Ford Huntley Ford ask for Joe B, was patient and answered every question we had!! Thank you Joe and Huntley Ford More
by j2dlapp
Employees Worked With
Joe B
January 31, 2021
Walked in to look and ended up driving away in a new truck thanks to Peter. He found my new F-150 with everything I wanted in a truck for an amazing price. truck thanks to Peter. He found my new F-150 with everything I wanted in a truck for an amazing price. More
by Johndean4672
Employees Worked With
Peter Kashuba
January 25, 2020
I came for an oil change and because I received an email that I was due for an 85,000 mile service, I asked for that service and I also asked for my brakes to be checked. At the last several oil changes my that I was due for an 85,000 mile service, I asked for that service and I also asked for my brakes to be checked. At the last several oil changes my brakes were not checked. The two persons at the desk both told me I didn’t need service until 90,000 miles. I showed my email about the 85,000 service from Tom Peck Ford but they said it meant oil change. I had the oil change which was fine but they did not check my brakes. I insisted they check my brakes even though the oil change was completed and car waiting for me to leave. They then took the car back and checked the brakes. I don’t think I should have to argue and insist for my brakes to be checked. I am now still receiving emails that my 85,000 service is overdue! I bought my car at this dealership and had every service, new tires, new brakes, everything has always been done here. More
by Long Time Customer
Employees Worked With
Quick Lane
