Tom Peck Ford - Service Center

I was looking to sell my car to a family friend and worked with Brandon from the service team. He made sure my car was handled properly and quickly. worked with Brandon from the service team. He made sure my car was handled properly and quickly. More

Had a great experience. Roland and the service team were very helpful. Before I knew it my car was back to working great. Roland and the service team were very helpful. Before I knew it my car was back to working great. More

wanted to add Service Advisor. sHe was very professional explaining the service issues about my car. Isabella was very efficient in getting my car processed and getting the car i sHe was very professional explaining the service issues about my car. Isabella was very efficient in getting my car processed and getting the car in the hands of the service technician. More

Waited 3 hours for an oil change. My wait time was not communicated before my car was taken into the shop. There was not another car in line ahead of me except a few people that were My wait time was not communicated before my car was taken into the shop. There was not another car in line ahead of me except a few people that were already being worked on. No one checked in on me during the 3 hour wait. Once I got my car back, there were screws laying on my floors. Service desk blamed it on having a new system. Take accountability for poor service. More

Fantastic service advisors, highly recommend them quick service and didn’t walk away feeling confused. service and didn’t walk away feeling confused. More

Isabella was most helpful to facilitate the process of handling my recall appointment at the scheduled time handling my recall appointment at the scheduled time More

Great Service from people who not only know what they are doing, but people who care about a good customer interaction. Straight and to the point. doing, but people who care about a good customer interaction. Straight and to the point. More

Great service - worked with Mary one of the best service advisors I had the pleasure of working with. advisors I had the pleasure of working with. More

I wouldn’t go anywhere else for service, not only are the service advisors here very friendly but they know what they are talking about!! service advisors here very friendly but they know what they are talking about!! More

My car needed work and the service advisor helped to alleviate my stress. I was kept informed throughout the whole process. alleviate my stress. I was kept informed throughout the whole process. More