225 Reviews of Tom Peck Ford - Service Center
I will Never buy a car from anywhere else! ! Huntley Ford is the absolute best.. I had a very nice and informative conversation with Willie... And went back and spoke with service manager Rolan ! Huntley Ford is the absolute best.. I had a very nice and informative conversation with Willie... And went back and spoke with service manager Roland.. Both gentleman were very patient and knowledgeable.. Thank you for everything and happy holidays :) :) More
Always the best. Attentive and knowledgeable. And services are done at a fair price every time. Attentive and knowledgeable. And services are done at a fair price every time. More
Was told a simple oil change in the "Quick Lane" would take two hours, which was fine, except then the two hours turned into six. No one contacted me after two hours to tell me it was going to take much l take two hours, which was fine, except then the two hours turned into six. No one contacted me after two hours to tell me it was going to take much longer. I had to call and find this out. Was told there were "two other big jobs that had come in". Obviously the big jobs were not there when I dropped my car off and they told me two hours. Service desk staff was rude, uncaring, and unprofessional. Took my car down the street to the Jiffy Lube instead, where it was done in 45 minutes by friendly and professional staff. Will never bring a vehicle to Huntley Ford again for service. More
I was satisfied with their service and communications. I would highly recommend Huntley Ford to others. I would highly recommend Huntley Ford to others. More
Staff is very friendly and keeps us informed about the work that is being done. Very nice waiting area. Prices are very reasonable. work that is being done. Very nice waiting area. Prices are very reasonable. More
I’ve never had an issue in the quick lane. Always have been informed of actual wait time , no lies. Always have been informed of actual wait time , no lies. More
I absolutely love the service staff here. . Huge turn around from the old ownership.. I know there are other Nissan dealers in the area but if anyone asks me.. My only rec is to come see Rola . Huge turn around from the old ownership.. I know there are other Nissan dealers in the area but if anyone asks me.. My only rec is to come see Roland B and Tim Mckay at Huntley Ford!!!!!!! More
Extremely customer service oriented and trustworthy of work done on vehicles. I have a Ford dealership closer to my home in DeKalb, but have not been happy with their server nor customer interactions. Wh work done on vehicles. I have a Ford dealership closer to my home in DeKalb, but have not been happy with their server nor customer interactions. Which is why I have continued to drive extra miles to Huntley’s location for the last 6 years. More
The staff at Huntley Ford were very professional and knowledgeable. They answered all my questions. knowledgeable. They answered all my questions. More