Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The service and the people who work at Peck's are very friendly and courteous I've had work done here before and I will have my cars serviced here again. very friendly and courteous I've had work done here before and I will have my cars serviced here again. More
Excellent dealership with integrity, repeat customer that was very satisfied with the purchase, Dusty very knowledgeable and great to work with, Bob is the best GM that actually cares about the customers and was very satisfied with the purchase, Dusty very knowledgeable and great to work with, Bob is the best GM that actually cares about the customers and Larry puts the extra work in to get the best financing possible. Thank you Tom Peck for all the work to finally get me in a real truck! More
Roger was very easy to work with. We test drove different Ford models with different engines and he was very patient and accomadating while we went thru our process of deciding what to buy. He was knowledgab Ford models with different engines and he was very patient and accomadating while we went thru our process of deciding what to buy. He was knowledgable about the product and was generous with his time. I had asked him not to call and pressure us and he did just that. After shopping different dealerships over two and a half weeks we returned to Tom Peck confident that we had made the right decision about what car to purchase but from what dealership to purchase it from. I gave only a rating of "Good" to Customer Service and Quality of Work because they had to order a 2nd faub for us, then they had to program it and my husband said it took about 2 hours. They tested it and it was fine but after my husband used it a couple of times, it was not working properly. More
Adam Korzeniewski was very nice, knowledgeable, not over bearing or pushy. He made the process very easy, quick and did not try and talk me into anything. bearing or pushy. He made the process very easy, quick and did not try and talk me into anything. More
Went there after many dealers, and had horrible experiences at the other dealerships. So, walking in, we were on guard and VERY leary. We met with Jeff, who was fun to deal with. and Mark was a r experiences at the other dealerships. So, walking in, we were on guard and VERY leary. We met with Jeff, who was fun to deal with. and Mark was a really nice guy as well.. they worked with us to get what we wanted, and made us feel very comfortable, and answered all questions we had truthfully. They were absolutely awesome with our autistic daughter that we toted around with us, and and she loved it.. I would go back there in a heart beat, and I am glad we drove out there to find out car.. Jeff and Mark made our experience great and we will go back again!!!!!! More
Had a couple of recall issues and a few other maintenance items on my 2012 Ford Focus that I bought from Tom Peck. Emailed picture of one issue and Tony from the service Department was able to order the part items on my 2012 Ford Focus that I bought from Tom Peck. Emailed picture of one issue and Tony from the service Department was able to order the part from the picture in the email. They scheduled me for service, gave me a free loaner for the day and had the work done in time for me to pick it up after work. They communicated well and were friendly in the process. More
LIES AND MORE LIES....BROUGHT MY 2005 F150 IN FOR THE AIRBAG RECALL. WAS TOLD I HAVE ANOTHER PROBLEM WITH THE AIRBAGS, AND THAT IS NOT PART OF THE RECALL. HAD TO PAY ALMOST 300.00 FOR THE REPAIRS. 1 A AIRBAG RECALL. WAS TOLD I HAVE ANOTHER PROBLEM WITH THE AIRBAGS, AND THAT IS NOT PART OF THE RECALL. HAD TO PAY ALMOST 300.00 FOR THE REPAIRS. 1 AA SENSOR ASY, 1 RPB WIRE ASY. ALL NOT COVERED BY THE RECALL.....THANK-YOU FORD. WHAT GOOD THEN,THE STEERING ON MY 2005 F150 WOULD LOCK UP. I REPLACED THE STEERING PUMP, SAME PROBLEM. WAS TOLD ABOUT THE TSB# 05--9-23 FOR THE STEERING ISSUE BY MY FRIEND. aLSO, ON THE INTERNET, THIS ISSUE SHOULD BE A RECALL, BECAUSE OF THE SAFETY CONCERNS. BROUGHT IT TO TOM PECK FORD. WAS TOLD THE "NEW PUMP CAUSED THE PROBLEM". THAT IS A TOLD LIE. I HAD THE ISSUE BEFORE THE NEW PUMP WAS INSTALLED. THEY TOLD ME THE STEERING RACK, STEERING PUMP,1 TUBE ASSEMBLY,1 HOSE, WHEEL ALIGNMENT IS ALL DEF.. NDS TO BE REPLACED. THAT COSTED ME CLOSE TO 1500.00. I HAVE DECIDED TO NEVER BUY A FORD TRUCK AGAIN. MY SAFETY IS NOT THERE CONCERN. ALSO, FROM MY LIPS, TO MY GOD'S EARS, I WILL NEVER BUY A VEHICLE FOR TOM PECK FORD AGAIN.....THANK-YOU FOR THE EXP. FYI, I WISHED I WOULD HAVE SEEN THIS WEBSITE PIOR TO BRING MY TRICK TO TOM PECK FORD. THIS TRUCK IS ONLY SEVEN YRS OLD AND I HAVE NEVER HAD TO REPLACE THE WHOLE STEERING SYSTEM ON ANY CAR I EVER OWNED. i JUST HOPE NTSB OR FORD CAN REALIZE THAT THIS ISSUE NEEDS TO BE A RECALL SO THAT THEY CAN SAVE LIVES AND SELL FORD PRODUCTS. More
It was a very good first time car buying experience. The dealer was able to work with me on a good deal and explain a lot of first time buyer information. Overall, I am very happy with my car choice and my dealer was able to work with me on a good deal and explain a lot of first time buyer information. Overall, I am very happy with my car choice and my buying experience. More
My sales rep and finance person very professional. Enjoyed my visit and will send my friends. Clean and friendly dealership with excellent staff. Fast service with good priices and selection. Enjoyed my visit and will send my friends. Clean and friendly dealership with excellent staff. Fast service with good priices and selection. More
I called on the phone to find if the Fusion I desired and that was listed on the web site was still available. As promised, the call with correct information was returned promptly. The price was discussed that was listed on the web site was still available. As promised, the call with correct information was returned promptly. The price was discussed on the phone and did not change when I arrived at Tom Peck Ford. Mark showed me all the features and set up my Bluetooth phone for a demonstration. It sold me! We reviewed the price again and still no changes. The Finance Manager made the experience very pleasent as well. In less then 2 hours I was on my way home with a new Ford but not before meeting Tom Peck. What a nice place with nice people that care. Tom told me his door is always open and Mark said the coffee is always brewing. My neighbor told me to check out Tom Peck Ford and I am glad I did. More