Huntley Ford

Some Sales people at this dealership LIE! I bought a Some Sales people at this dealership LIE! I bought a trade-in car from this place and after one evening thinking back about my experience I will Some Sales people at this dealership LIE! I bought a trade-in car from this place and after one evening thinking back about my experience I will say that the sales person I dealt with and his manager have a good-cop-bad-cop routine down to an art. They also lied to me on at least 3 occasions - 1) belt tensioners cost $5, 2) 2004 Sienna LE do not have belt tensioners, 3) they fixed a problem about a squeaking belt. Moreover, they do cheap fixes and hope you do not call out their dishonesty. I know dealers are not known to be the epitome of truth and honesty, but my experience at this place was not good. If I had spent more time thinking and verifying all the misinformation I got, I may not have bought the car, but at that moment I did not have a clear head. I want to share my experience so you will be prepared if you choose to deal with them. (Addition) After coming home on Saturday evening, I did not drive the van until Monday morning. However, it could not start. I could hear the alternator ticking, but nothing more. I swapped the new battery with an older one from my other car and the van started smoothly. As I looked closer, the new battery was underrated for the van. It had a CCA of 540 which is way lower than what websites of battery sellers recommend (at least 640 CCA ). They did place a new battery in the car, but were too cheap to spend $19.40 more to get the correct one. I managed to get tom peck ford to replace the battery (as it was under warranty) and had to pay $19.40 to get one of a higher CCA. With these litany of poor service, dishonesty and penny pinching behavior, I DO NOT RECOMMEND this dealership. It is not worth taking the risk and getting lied to and cheated. More

TOM PECK FORD IN HUNTSVILLE RIPPED ME OFF I bought a TOM PECK FORD IN HUNTSVILLE RIPPED ME OFF I bought a car from Tom Peck Ford and it was a Piece of CRAP. Had it shipped to Oregon on the Salesm TOM PECK FORD IN HUNTSVILLE RIPPED ME OFF I bought a car from Tom Peck Ford and it was a Piece of CRAP. Had it shipped to Oregon on the Salesmans promise that it was a GREAT car. Good paint, excellent condition all around. We couldn't find a car here in OR that fit daughters criteria. So we had it shipped. This car has been nothing but heartache since it arrived a month late. Dash is cracked, battery was DEAD, paint is peeling and bubbling and is coming off in huge flakes. Body shop states that this car was in an accident that was not reported on Car Fax. Dealer claims it is all normal wear and tear....and will not fix the issues. They are saying tough luck to a car that they sold. So much for saying they try and work out customer service issues. Please don't make the same mistake we did! Avoid this car lot. AVOID TOM PECK FORD they are just out for a quick buck. Watch your pocket book with these people. More

Bought a car that had some problems at purchase, was told to bring it back and they would take care of it.....at our earliest convenience. Service dept not open on weekends...only oil changes. Husband has to bring it back and they would take care of it.....at our earliest convenience. Service dept not open on weekends...only oil changes. Husband has been very busy with work. We have three kids all in carseats along with the baby that arrived shortly after buying the car. Was finally able to take van in 11 months after purchase - there were other problems as well. They refuse to fix the problem they told us to return for since the salesperson didn't write it down. Why should we suffer due to a neglectful salesperson? I will not return. Also have friends who will never return to this location as well for other issues....wish they would have told us before we made the mistake of buying from Tom Peck. Go elsewhere! More