Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I arrived for a scheduled oil change, and the mechanic noticed that the front brake hoses were already starting to bulge—something I wouldn't have noticed myself sooner, and it could have been costly. The noticed that the front brake hoses were already starting to bulge—something I wouldn't have noticed myself sooner, and it could have been costly. The service manager immediately explained the situation, showed the wear on a lift, and replaced everything under warranty the next day, even though I technically could have paid for it myself. Ultimately, I left feeling relaxed, and most importantly, with the feeling that they genuinely care about safety, not just making a buck. More
Absolutely horrible trying to buy experience. I'm telling them I will buy this vehicle, i have a check ready, but I'm out of state and need to hammer out details before I drive out there to f I'm telling them I will buy this vehicle, i have a check ready, but I'm out of state and need to hammer out details before I drive out there to finalize purchase. Like robots, all sales people keep repeating "your best leverage is to come to dealership in person, we do not negotiate over the phone". I asked how exactly does that work for out of state buyers? Answer "your best leverage is to be here in person" I asked to speak with finance manager, they declined my request. I asked for a photo of bed of the truck. I was told they don't have one. I said, well can someone go out to the parking lot and take one? Ohh.. yes they can. Absolute horror show. More
I recommend Huntley Ford for their honesty and professionalism. Everything was done efficiently and on time, as promised. It's a pleasure to deal with a reliable dealership. professionalism. Everything was done efficiently and on time, as promised. It's a pleasure to deal with a reliable dealership. More
The service department was excellent to interact with. Steve was my liaison and he made the stressful situation of being broken down over 100 miles from home become a worry free situation. I knew that my Steve was my liaison and he made the stressful situation of being broken down over 100 miles from home become a worry free situation. I knew that my vehicle was going to be diagnosed and repaired properly. Thanks Huntley Ford. More
I had a hard time deciding between a new, but basic Ford Escape and a used, but more fully equipped Ford Explorer of similar price. My sales manager provided me with a detailed breakdown of the 5-year cost Escape and a used, but more fully equipped Ford Explorer of similar price. My sales manager provided me with a detailed breakdown of the 5-year cost of ownership for each option, including insurance and depreciation. This detailed analysis helped me make an informed and economically sound decision in favor of the Ford Explorer, saving me from any regrets about potentially overpaying. More
The Powertrain issues the Explorer had with only 66,000 miles on it and the expense of it was very disappointing. However, the Service department (Steven) worked diligently with Ford to recoup some of the miles on it and the expense of it was very disappointing. However, the Service department (Steven) worked diligently with Ford to recoup some of the cost and Huntley Ford worked with me as well to get the cost down as much as possible. I was very happy with Steven, and the quality of work from the service techs. More
Huntley Ford is where I take my Explorer for all service needs. I really appreciate the service where they come to the house and change the oil. They will pick up your vehicle for repairs and bring it back needs. I really appreciate the service where they come to the house and change the oil. They will pick up your vehicle for repairs and bring it back home. Everyone is very pleasant and accommodating. The prices are also reasonable. You get an update on the service and how long it will take. I would not recommend going anywhere else! More



