Huntley Ford

Positive experience buying a used vehicle. We did a lot of research before calling the dealership, so we knew we wanted a Ford Escape. Joe Tornabeni listened carefully to us, showed us several We did a lot of research before calling the dealership, so we knew we wanted a Ford Escape. Joe Tornabeni listened carefully to us, showed us several options before showing us exactly what we wanted, an Escape Titanium. Okay, better than what we thought we wanted, but at a very fair price. A very pleasant experience, and we drove it home that afternoon. Joe is a personable guy who knows how to make a customer happy. More

We bought our car from Chris Hish he was great. Love the car This is the 3rd car we bought in Huntley and two in Harvard. I will tell my friends about them.Chris let us bring car home to see if it fit in our gar This is the 3rd car we bought in Huntley and two in Harvard. I will tell my friends about them.Chris let us bring car home to see if it fit in our garage. More

A pleasant surprise. My wife and I were in the process of looking at a specific vehicle model for our son, a student at a major IL. state university soon to be graduatin My wife and I were in the process of looking at a specific vehicle model for our son, a student at a major IL. state university soon to be graduating and beginning his first job as an Engineer. When we first saw this particular 08 Toyota FJ Cruiser, our sons heart was set on it. We too were impressed with the quality and presentation of the vehicle. Aside from a minor issue the dealership was more than happy to address for us. From the moment Tom M. introduced himself, offering us an opportunity to test drive said vehicle as a family, to the ongoing conversations over the next week, his professionalism was a out of the ordinary for a dealership. This professional approach and sincerity extended to Mike Z., Tom's supervisor, to Roger S., and finally, Bugs., all members of Management and the Finance team members respectively, From Day 1, to when we arrived to review and sign documents on 1/31/17, to the moment we exited the dealership at 945pm, the experience was unexpected from a dealership. We thank the Tom Peck Huntley IL Team for their approach, sincerity, legwork and professionalism. I would purchase a vehicle from these guys again, and will recommend them highly. I've no doubt their ongoing service after the sale will be just as impressive as the purchase process. By the way, we have a beautiful vehicle that will be part of our household for years to come. Thank You Tom, Mike, Roger, Bugs! Respectfully, Aziz F. More

Used car purchase from 750 miles away! I live in Georgia and purchased a used 2011 Ford Mustang GT500 from Tom Peck Ford. Joe Tornabeni was my sales person and he was great – very attenti I live in Georgia and purchased a used 2011 Ford Mustang GT500 from Tom Peck Ford. Joe Tornabeni was my sales person and he was great – very attentive to my requests and true to his word about the condition of the vehicle. The vehicle was in even better condition than I could have hoped for. Joe got me all the information, pictures and videos (cold start, running, walk-around, under-carriage) I requested. Given the uniqueness of the vehicle and the long-distance buy, Mike Zell, the used car sales manager, was also involved in the deal and the logistics of getting the vehicle ready and of getting me to the dealership. Mike was also true to his word about the condition of the vehicle and was very helpful with the logistics of making it all come to together. I wanted new tires put on the vehicle given the cold temperatures and long drive back to Georgia. I ordered tires from Costco and had them shipped to a Costco nearby. Mike was nice enough to have them picked up and brought back to the dealership. (Mike even reached out to the local Discount Tire and got a quote for me, but Costco was cheaper.) Mike also had the alignment checked to ensure all was good from that perspective before the new tires went on. That was all done in advance of me getting there. He also arranged for Joe to pick me up at the airport and bring me to the dealership. Once I got there and I test drove the vehicle and gave them the a-ok to proceed, they mounted the tires on the car while I was completing the paperwork. Mike’s idea of having his folks mount the tires rather than Costco was a good one – it helped avoid a potentially ugly situation where someone at Costco damages the wheel while mounting the tires on a vehicle I didn’t yet own. The guys mounting the tires took the old tires and wrapped them up in plastic and placed them in the vehicle (trunk, back seats and passenger seat!) for the long ride home with me. They took great care in doing so and I appreciated that. Joe introduced me to the tech who inspected the car when they bought it so I could ask him any questions. Joe also took me out in to the garage when the car was on the lift to check out the underside for any salt / rust damage and confirm the under-carriage video he sent me. After the tires were mounted, I noticed some rim rash that none of us had noticed before. Joe quickly escalated it and we were able to resolve it quickly and fairly. Finally, I think in all the excitement, they forgot to provide and I forgot to ask for the title. I contacted Joe and he got right on it and had it FedEx’d overnight. So, would I buy another vehicle from Tom Peck? Yes, I would. Buying and selling a car over long-distance is not easy for either party – it takes time, effort, communication and trust. The folks at Tom Peck were fair and honest. The condition of the car far exceeded my expectations. I am a very happy customer. It was worth getting up at 4:30am, catching a flight to Chicago and driving back 700+ miles to Georgia and getting home at 2am. Quite the nearly 22 hour trip! More

Friendly Staff I purchased a SUV from Tom Peck Ford recently. The staff was friendly and helpful. Chris Hish was my salesman and I would call him again if I needed I purchased a SUV from Tom Peck Ford recently. The staff was friendly and helpful. Chris Hish was my salesman and I would call him again if I needed to find a new or used car. More

Good experience Roger was great and knew everything abt the car. Car was delivered clean and detailed. Would recommend to anyone looking. Beautiful 2015 mustang Roger was great and knew everything abt the car. Car was delivered clean and detailed. Would recommend to anyone looking. Beautiful 2015 mustang gt premium sits in my garage proudly! More

new car purchase We visited Tom Peck Ford to purchase a new car. Our salesman, Roger Svab was very helpful in showing us the advantages of all 3 models that we test d We visited Tom Peck Ford to purchase a new car. Our salesman, Roger Svab was very helpful in showing us the advantages of all 3 models that we test drove. Roger spent all the time in the world with us to be sure we got the car that fit our needs and that we were happy with. All staff at Tom Peck Ford are friendly and very helpful. We will be back for any service needed. More

Buying a used car. I came into the dealership looking for a used car. Working with Roger Svab was so very easy. He hooked me up with a car that satisfied my personal nee I came into the dealership looking for a used car. Working with Roger Svab was so very easy. He hooked me up with a car that satisfied my personal needs for towing, interior (I'm a big person) and features. He was also very good at handling a few problems with the vehicle. Also, he was very cooperative in arranging on closing the deal on my time schedule. Good job by all involved. More

Repairs not completed on time! Monday they call to bring car early to start repairs ask if they had parts they say yes. they sent it out to a two different third party's to do the w Monday they call to bring car early to start repairs ask if they had parts they say yes. they sent it out to a two different third party's to do the work. (never told it would go to a third party). Tuesday, did not start on the next day car sat on lot. promise it would be done Thursday now late Friday still not done. would not trust my car to them again! once a lies start trust is out the door. last time I'll set foot on their property is to pick up and inspect work done. More