Huntley Ford

Had a couple of recall issues and a few other maintenance items on my 2012 Ford Focus that I bought from Tom Peck. Emailed picture of one issue and Tony from the service Department was able to order the part items on my 2012 Ford Focus that I bought from Tom Peck. Emailed picture of one issue and Tony from the service Department was able to order the part from the picture in the email. They scheduled me for service, gave me a free loaner for the day and had the work done in time for me to pick it up after work. They communicated well and were friendly in the process. More

LIES AND MORE LIES....BROUGHT MY 2005 F150 IN FOR THE AIRBAG RECALL. WAS TOLD I HAVE ANOTHER PROBLEM WITH THE AIRBAGS, AND THAT IS NOT PART OF THE RECALL. HAD TO PAY ALMOST 300.00 FOR THE REPAIRS. 1 A AIRBAG RECALL. WAS TOLD I HAVE ANOTHER PROBLEM WITH THE AIRBAGS, AND THAT IS NOT PART OF THE RECALL. HAD TO PAY ALMOST 300.00 FOR THE REPAIRS. 1 AA SENSOR ASY, 1 RPB WIRE ASY. ALL NOT COVERED BY THE RECALL.....THANK-YOU FORD. WHAT GOOD THEN,THE STEERING ON MY 2005 F150 WOULD LOCK UP. I REPLACED THE STEERING PUMP, SAME PROBLEM. WAS TOLD ABOUT THE TSB# 05--9-23 FOR THE STEERING ISSUE BY MY FRIEND. aLSO, ON THE INTERNET, THIS ISSUE SHOULD BE A RECALL, BECAUSE OF THE SAFETY CONCERNS. BROUGHT IT TO TOM PECK FORD. WAS TOLD THE "NEW PUMP CAUSED THE PROBLEM". THAT IS A TOLD LIE. I HAD THE ISSUE BEFORE THE NEW PUMP WAS INSTALLED. THEY TOLD ME THE STEERING RACK, STEERING PUMP,1 TUBE ASSEMBLY,1 HOSE, WHEEL ALIGNMENT IS ALL DEF.. NDS TO BE REPLACED. THAT COSTED ME CLOSE TO 1500.00. I HAVE DECIDED TO NEVER BUY A FORD TRUCK AGAIN. MY SAFETY IS NOT THERE CONCERN. ALSO, FROM MY LIPS, TO MY GOD'S EARS, I WILL NEVER BUY A VEHICLE FOR TOM PECK FORD AGAIN.....THANK-YOU FOR THE EXP. FYI, I WISHED I WOULD HAVE SEEN THIS WEBSITE PIOR TO BRING MY TRICK TO TOM PECK FORD. THIS TRUCK IS ONLY SEVEN YRS OLD AND I HAVE NEVER HAD TO REPLACE THE WHOLE STEERING SYSTEM ON ANY CAR I EVER OWNED. i JUST HOPE NTSB OR FORD CAN REALIZE THAT THIS ISSUE NEEDS TO BE A RECALL SO THAT THEY CAN SAVE LIVES AND SELL FORD PRODUCTS. More

It was a very good first time car buying experience. The dealer was able to work with me on a good deal and explain a lot of first time buyer information. Overall, I am very happy with my car choice and my dealer was able to work with me on a good deal and explain a lot of first time buyer information. Overall, I am very happy with my car choice and my buying experience. More

My sales rep and finance person very professional. Enjoyed my visit and will send my friends. Clean and friendly dealership with excellent staff. Fast service with good priices and selection. Enjoyed my visit and will send my friends. Clean and friendly dealership with excellent staff. Fast service with good priices and selection. More

I called on the phone to find if the Fusion I desired and that was listed on the web site was still available. As promised, the call with correct information was returned promptly. The price was discussed that was listed on the web site was still available. As promised, the call with correct information was returned promptly. The price was discussed on the phone and did not change when I arrived at Tom Peck Ford. Mark showed me all the features and set up my Bluetooth phone for a demonstration. It sold me! We reviewed the price again and still no changes. The Finance Manager made the experience very pleasent as well. In less then 2 hours I was on my way home with a new Ford but not before meeting Tom Peck. What a nice place with nice people that care. Tom told me his door is always open and Mark said the coffee is always brewing. My neighbor told me to check out Tom Peck Ford and I am glad I did. More

I worked with salesman Jeff Kintzler. He was superb. He even went so far as to pick me up at my house in his own car since I had to go back home to get a check and wait for the final preparation of the car even went so far as to pick me up at my house in his own car since I had to go back home to get a check and wait for the final preparation of the car. More

Had a great experience while purchasing a used Taurus. Jeff bent over backwards to see that I got a great deal & the car was in perfect condition. The car at delivery looked like it had just come from t Jeff bent over backwards to see that I got a great deal & the car was in perfect condition. The car at delivery looked like it had just come from the factory. I would definely recommend this dealer to anyone looking to purchase a new or used car. More

On thursday, we had the first winter storm of the year. and i had gotten into a little accident with my car. I went to Tom Peck Ford and was met by Ryan. He quickly got to my car and gave me the estimate and i had gotten into a little accident with my car. I went to Tom Peck Ford and was met by Ryan. He quickly got to my car and gave me the estimate. The price, kinda high, but thats what i get for being stupid and driving out in the storm. The next day, Ryan called and told me my rim was in and they got my car in and out in a hurry. Didn't waste time giving me the run around or anything. Ryan was very professional, and courtious. I will definitely deal with Ryan again and Tom Peck Ford Quick Lane. More

Went looking to buy a brand new Edge and Tom Peck was close to the house.Even after having horrible service with their service dept with my brother's car that was purchased through them I decided to give close to the house.Even after having horrible service with their service dept with my brother's car that was purchased through them I decided to give them a shot. NEVER should have gone back. Tried having my mom release the title on my car without working out payments with me. Then tried telling me that there was going to be a fee because of the "jump title" The car that I wanted I was told there was no way we could get my payment under$500.00 that was the lowest he could possibly go. I asked for Tom to see if they had a similar car without the AWD to see if we could get under the $500. Told me he would call me right back still no call. I ended up going to a different dealership and getting the car I looked at at Tom Peck with more options on it for $5,000.00 less. Worst Experience EVER! More

This is the second car we have purchased with Tom Peck Ford. The service we get each time is over and above the norm. If we should ever need another car or if we know of anyone of our friends who are in n Ford. The service we get each time is over and above the norm. If we should ever need another car or if we know of anyone of our friends who are in need of a car we would not hesitate to let them know that Tom Peck Ford is where they want to go for the best service and price. More