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Huntley Ford
Huntley, IL
950 Reviews
At Huntley Ford our mission is simple. We are a family-owned dealership in Huntley, IL committed to providing VIP customer service and quality products at fair prices to all of our customers. Here we streamline every step of the car shopping experience to provide a great visit that puts you first.In fact, we proudly serve drivers from across Illinois, including West Dundee, Crystal Lake, Elgin, Barrington, and more. Whether you stop by our service department or our showroom, you can always expect to be treated like a VIP at Huntley Ford. Stop by and see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 950 reviews
November 18, 2022
Bait and switch is what they do best! I would stay far away from this shady dealership!! We drove two hours to come look at a car there and it was a complete joke!! More shady dealer fees I would stay far away from this shady dealership!! We drove two hours to come look at a car there and it was a complete joke!! More shady dealer fees than I have ever seen before! Stay away! Unless you like to be taken advantage of! More
by Dano
Employees Worked With
November 11, 2022
Worst dealership I have ever dealt with in my entire life. They promised they’re going to call you back and they never do. I waited over a week. I made several calls back and again they don’t have anybo life. They promised they’re going to call you back and they never do. I waited over a week. I made several calls back and again they don’t have anybody contact you. Two weeks go by I finally get a call from a salesman named Gunter or something like that and he was nothing but rude, so very rude I had to hang up on him. He was so disrespectful too with yelling. He sat there and argued with me on the phone and it’s like are you kidding me!? They had the nerve to tell me that they deal with the people that come into their place of business to sell vehicles to and they don’t care about the people that call on the phone from out of state because they’re not there in person. This place needs to be shut down. Maybe it will be after they realize that they’re nothing but a crappy dealership and everyone will go elsewhere to buy their vehicles. More
by Ford2005
Employees Worked With
Gunter
November 01, 2022
AWFUL, AWFUL, AWFUL! !!!!! NEVER COME HERE! We were sold a 2018 Infiniti with less than 70,000 miles that the manufacturer would no longer cover under warranty! Why you !!!!! NEVER COME HERE! We were sold a 2018 Infiniti with less than 70,000 miles that the manufacturer would no longer cover under warranty! Why you ask? Because the previous owner failed to keep up the maintenance on the vehicle, and that caused engine damage that could not be fixed. Well needless to say, we returned the vehicle before 30 days, but not without a fight or a $1500 cost! We spent 6 hours at the dealership being told by the "GM" that we couldn't get our money back. He even tried to put us in another Infiniti with the exact same issues! When I asked to speak with someone above him, he became upset! I asked him why did he need to keep leaving the room to go check on things if he was "the man?" And that really made him mad!!!! He said we couldn't get out of the deal because they already paid the taxes and registration, so I called his bluff and asked how much and I will pay it! He comes back and said it was $2200. I told him we weren't going to pay that, but we will pay the $1500 to avoid paying $44,000. Which was double the bottom line! Do your homework before buying ANY USED VEHICLE! CALL THE MANUFACTURER AND VERIFY THAT IT IS STILL UNDER WARRANTY OR CAN AT LEAST BE COVERED BY THE EXTENDED WARRANTY.. More
by Pookie
Employees Worked With
Abe Kittaneh
October 31, 2022
Well handshake deals and talks are out the window with these guys. The sales and I came to a price on a new vehicle, they knew up front I had my own financing but was letting them try to beat my own and these guys. The sales and I came to a price on a new vehicle, they knew up front I had my own financing but was letting them try to beat my own and APR. THEY couldn’t beat it so I was going to go with my own. They said they wanted $5k more now because I didn’t go with their higher rate and Downpayment. Why would I? My bank was better , never in our conversation was it was contingent on financing through them. The rates that came back with were double my rate. Watch for this dishonest dealership. Oh and they didn’t like I didn’t want any of their extras they offer… it was a new vehicle I WOULD have bought. Now I’ll go to a more honest place. More
by Chad F
Employees Worked With
Tommy
October 17, 2022
do NOT go to the dealership, it's a TRAP ! ! they advertise prices very lower, once you get there, it magically goes up 10k !!! how can they still be in business ? i reported them to BBB and wi ! they advertise prices very lower, once you get there, it magically goes up 10k !!! how can they still be in business ? i reported them to BBB and will check the state laws and also called ford in michigan and they said they will investigate their practices, it's a total scam, theft whatever you call it, i had to drive 4 hours because they would NOT tell me the final price but kept asking when are you coming over ! very unprofessional, wasted gas for nothing, you have been warned, i really wanna give this zero stars More
by Samuel
October 02, 2022
Luke Milisauskas is the worst salesman I've spoken to. I called from out of town inquiring about a truck they have with poor quality picture. I let him know I cannot come to the dealership as I am out of I called from out of town inquiring about a truck they have with poor quality picture. I let him know I cannot come to the dealership as I am out of town, his next question was "will I be buying today" like dude, pump your non brake having butt. Can I get better pictures and final figures and do some comparison? OMG, he's Atrocious......... If you get that guy, just say conflict of interest and find someone else or a different dealership. More
by Islandboyalto
Employees Worked With
Luke Milisauskas
September 30, 2022
666***** DONT BUY OR SERVICE HERE*****666. This is a terrible dealership with a terrible staff of liars. This truly is the worst dealership I have ever attempted to work with. I offered their This is a terrible dealership with a terrible staff of liars. This truly is the worst dealership I have ever attempted to work with. I offered their sticker price plus taxes and fees at which point the salesman Zach gave me an out-the-door price I agreed to, each time calling me back to raise the price higher due to his incompetence. Abe the sales manager should be fired immediately. He’s tiny joke of a man who couldn’t even get on the phone to explain his tactics. Bait and switch was only exacerbated by condescending remarks and an arrogant sales manager who is an absolute joke named Abe. The owner and GM should be absolutely ashamed at how poorly their staff treat people. I was given 3 OTD prices and each time I agreed they moved the price higher. Abe was so gutless as expected he wouldn’t even get on the phone call to explain his actions. More
by GoFurself
Employees Worked With
Zach and Abe the tiny
