Huntley Ford

Saw my dream car online , Mercedes S560 and I immediately went into Huntley Ford to test drive the car. 2 hours later I was driving home. The service was WOW ! went into Huntley Ford to test drive the car. 2 hours later I was driving home. The service was WOW ! More

Tommy was very helpful from beginning to end was in and out of dealership in less than a hour out of dealership in less than a hour More

Called in to purchase a Certified Pre-owned vehicle listed for $89k. I got transferred to a rep who took all the information and said a sales rep will call me. I was surprised that there was no direct listed for $89k. I got transferred to a rep who took all the information and said a sales rep will call me. I was surprised that there was no direct line to sales rep which is okay i thought. Every dealership is different. No call for 2 long days, i call back and get transferred to same group from the front desk and they repeat the whole process again. My simple question to them was "What are the dealer fees on top of the listed price" Its a straight forward question i believe would be answered by any dealer whose intentions are clear and not to rip people off. After 20+ calls and 7 long days. I get this text message after repeated follow up over texts asking for the final price. The final price is $107,225. Freaking $18,000 over the list price. This is not a new car. This is used car with 30K miles on it. This is a classic "bait & switch". I should have given more importance to other reviews warning about this. Like others, i fell for this SCAM. I wonder how FORD is letting this dealer run this and malign their name. $5998 Protection package to protect who and what i dont know + $5000 reconditoning fees to recondition what god knows. I am only writing this review to warn other car buyers in the market to stay clear of this dealership. Its a joke that these guys are running this business in this day and age More

Walked in looking for a used F150. Worked with Jon and was taken care of from the start. Showed and guided me through the whole process. He really took care of us we had low credit and Worked with Jon and was taken care of from the start. Showed and guided me through the whole process. He really took care of us we had low credit and got us a great approval. Thank you very much Huntley Ford More

Purchased a new MachE from Huntley Ford, Joe B was my salesman, great experience from start to finish, wasn't rushed with zero haggling!! Two very big thumbs up!!!! salesman, great experience from start to finish, wasn't rushed with zero haggling!! Two very big thumbs up!!!! More

Was looking at 22 used Raptors, I understood the mark up, but doing my research Huntley Ford was the cheapest in the area, worked with Joe in sales dept, transaction took a bit with my trade value, but ultim but doing my research Huntley Ford was the cheapest in the area, worked with Joe in sales dept, transaction took a bit with my trade value, but ultimately got to my price point and Joe was awesome thru the whole process, Derek in finance was great too!!! More

Bought a used F150 and dealt with Jon. He went through the whole process with us and made us feel like family. You don’t find that anymore. Thank you !! He went through the whole process with us and made us feel like family. You don’t find that anymore. Thank you !! More

10/31/2022 - Purchased Used 2021 F-150 w/ 16800 miles (advertised online as "Certified" pre-owned vehicle which included 90 Day/4000 mile warranty, 11,000 Ford Pass Points, etc from Huntley Ford in Huntl (advertised online as "Certified" pre-owned vehicle which included 90 Day/4000 mile warranty, 11,000 Ford Pass Points, etc from Huntley Ford in Huntley, IL. 11/23/2022 - Truck Delivered in Arizona (service appointment scheduled for December 13, 2022 in Arizona - earliest appointment possible due to back end of truck feeling like something was loose. 12/4/2022 - 11 Days after receiving the vehicle, rear driver wheel falls off at approx. 75 mph on highway in San Diego, California (tow to local Ford Dealership). 12/5/2022 - Local Ford dealership stated selling dealership (Huntley Ford) must have improperly installed tire since wheels don't just fall off trucks for no reason. Since - Dealer blamed someone attempting to steal tire (each wheel has a lock on wheel so people can't steal tires & checked security footage at residence & no one seen tampering w/ wheel). Dealer then blamed transporter (transporter advised they would never touch wheel, have no need to, never have w/ any vehicle, reviewed security footage & found nothing). Tried calling 6+ times to speak with GM of Huntley Ford - NO RESPONSE. Tried speaking w/ a manager, Jay, where he hung up on me mid conversation. Huntley Ford was last company to perform maintenance on my truck, & 600 miles later, wheel eventually fell off, less than 2 weeks of me having the vehicle. This could have killed me, my entire family in the vehicle, & others on the road, & Huntley Ford does NOT care that they sold me an unsafe vehicle. Huntley Ford mechanics were negligent in installing that wheel incorrectly, & could have killed my entire family. This is absolutely unacceptable, & Huntley Ford is responsible for repairs. Also purchased a Protection Package for 84 months, now Huntley Ford is saying package is only for 12 months. This is not what was agreed to & not the contract I signed. Huntley Ford committed fraud & misrepresented the truck I purchased by stating it was certified. More

Here now! Buying a mustang. Mike Schmidt did the selling. Was a good experience all the way around Buying a mustang. Mike Schmidt did the selling. Was a good experience all the way around More

This dealership has the most deceptive people I have ever encountered in my life. Go in there knowing every word is probably a lie. Need to get line item numbers, they are clever with hiding fees & cost sh encountered in my life. Go in there knowing every word is probably a lie. Need to get line item numbers, they are clever with hiding fees & cost shifting. I drove 2.5 hours away to buy more Ford, well worth the drive! More