Huntley Ford

Extremely customer service oriented and trustworthy of work done on vehicles. I have a Ford dealership closer to my home in DeKalb, but have not been happy with their server nor customer interactions. Wh work done on vehicles. I have a Ford dealership closer to my home in DeKalb, but have not been happy with their server nor customer interactions. Which is why I have continued to drive extra miles to Huntley’s location for the last 6 years. More

Bait and switch - do not waste your time driving any amount of distance to trade in your vehicle. Though Huntley uses Kelly Blue Book (KBB) on their website to assess your cars value, when you get to th amount of distance to trade in your vehicle. Though Huntley uses Kelly Blue Book (KBB) on their website to assess your cars value, when you get to the dealership they use a different source that only offers wholesale price. This results in a material price discrepancy that if known on the front end would have saved me a lot of time. It is required to deal in person at this dealership and they would not discuss anything over the phone. Trade in value, as the term implies, is what I should expect a dealership to offer when I am trading. Huntley also is a huge fan for overcharging fees at the end of the transaction. Plan for an 5-8% markup for "Dealer Prep and Delivery". I was looking at a newer vehicle and it looked like it had not been detailed after taking delivery from the auction. There was also a ton of cosmetic body work (scratches and whatnot) that could have easily been taken care of before offering it for sale. This tells me that they did nothing to earn that prep fee and argued that it should be removed. This is not the first car I had purchased from Huntley and was able to get this waived in the past, but its not a guarantee in all situations. Great selection, I wont ignore that, however be careful and be prepared to have an unnecessary conversation. More

Just purchased a beautiful expedition with Mike from Huntley ford. The experience was painless and we couldn’t be happier Huntley ford. The experience was painless and we couldn’t be happier More

Thank to Rob lisuder for the trucks the truck i bought from you you guys are awesome from you you guys are awesome More

Horrible customer service, definitely not worth the time to deal with this place. The GM is an owner and has more attitude than anyone else. to deal with this place. The GM is an owner and has more attitude than anyone else. More

The staff at Huntley Ford were very professional and knowledgeable. They answered all my questions. knowledgeable. They answered all my questions. More

I've been looking for a new car for awhile and was lost in the process but Jerette P. was very helpful and insightful during this stressful process. in the process but Jerette P. was very helpful and insightful during this stressful process. More

The attention is to sale the vehicle and then poor communication and interest to the customer. communication and interest to the customer. More

We bought our van today and Tommy helped us and is very patient and understanding and no pressure to buy a car . They are so amazing there . Second time buying a car fromHuntleyford and so worth it ! patient and understanding and no pressure to buy a car . They are so amazing there . Second time buying a car fromHuntleyford and so worth it ! More

I went to a few dealerships finally landed at huntley ford they had vehicle I wanted was treated fairly had to wait a few weeks because It came from the factory Very happy with my purchase thank you very ford they had vehicle I wanted was treated fairly had to wait a few weeks because It came from the factory Very happy with my purchase thank you very much Joon More