Huntley Ford

Big dealership - you'll get lost in the mix. Customer service is seriously lacking unless you like it to be superficial. I drove an hour and a half after confirming that a vehicle was in stock Customer service is seriously lacking unless you like it to be superficial. I drove an hour and a half after confirming that a vehicle was in stock, even calling 30 minutes out to let them know I was running 15 minutes behind, just to find out the truck I wanted to see was already sold. I'll never drive back again. More

I tryed very hard to do business with this company they were nasty I found them on car on line There sales person Karen was very rude and because I was not in her showroom She just blow me off. DO NOT were nasty I found them on car on line There sales person Karen was very rude and because I was not in her showroom She just blow me off. DO NOT DO Business with these BUMS More

I saw a vehicle I want to purchase advertised on Cars. com and their website. I text and email (no response). I call and am told by Megan the sales person that they don’t do online sales (nice since com and their website. I text and email (no response). I call and am told by Megan the sales person that they don’t do online sales (nice since you advertise nationally online)… I must come in to purchase. I live 400 miles away. I’ve purchased my last two vehicles this way… but they won’t. I said, I’m not flying there without out the door pricing agreed on ahead of time. She said they don’t negotiate unless you are there in person but their GM doesn’t refuse reasonable offers. Then said, I’ll leave him your name and MAYBE he will call you back. Gee thanks big time…. I call back a few days later and ask for the GM. The gatekeepers won’t allow me to get him in the phone. So, I think, why make it so hard to buy a car? Then I go to Google to read the reviews. Now it makes sense… because they want to use high pressure tactics to jack up the pricing via their finance department and fees… thanks anyways. More

Probably the worst experience at a dealership. These people truest don’t care about the customer. Let’s start with the price of the vehicle which was approximately $34,888.00. They tried bamboozli These people truest don’t care about the customer. Let’s start with the price of the vehicle which was approximately $34,888.00. They tried bamboozling me to sign to pay almost 3k for certification for a used 2021 Mach-e Gt. I rejected the certification. They then said ok and they made it seemed that I had to pay for some other. Ridiculous fees. For example filling the tires with nitrogen, getting the car cleaned and etching the vin on the windows. Those fees amounted to almost another approximately 4k.. So from the actual $34,888.00 they came back with a stupid amount of approximately 45k-46k don’t recall exactly. I was like are you kidding me I’m not paying that amount. I’m only paying the fees for plates and state taxes. They continued to make try to pay for those fees. I just wonder how many clueless customers got scammed. I would never go back to them again. Managers are xxxxxxxx just trying to line their pockets and don’t care about customers. More

Had a great experience buying our truck from Eric W. Got our fully loaded explorer and got a great deal! Was worth the wait! Got our fully loaded explorer and got a great deal! Was worth the wait! More

This is hands down the best dealership service department I have ever visited!! Thank you Tim/Roland and your team!! I have ever visited!! Thank you Tim/Roland and your team!! More

I will Never buy a car from anywhere else! ! Huntley Ford is the absolute best.. I had a very nice and informative conversation with Willie... And went back and spoke with service manager Rolan ! Huntley Ford is the absolute best.. I had a very nice and informative conversation with Willie... And went back and spoke with service manager Roland.. Both gentleman were very patient and knowledgeable.. Thank you for everything and happy holidays :) :) More

Scott sold me a Mercedes for an unbelievable price, and Abe and Derek went above and beyond to seal the deal!!!! Very professional, attentive, friendly and knowledgeable in all departments!!! If you are lo Abe and Derek went above and beyond to seal the deal!!!! Very professional, attentive, friendly and knowledgeable in all departments!!! If you are looking for an amazing deal!!! This would be the deal er to come to!!!! Highly recommended to all family and friends!!! More