Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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This whole team was SUPER HELPFUL! I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, sho I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, showed me that I could install myself but walked me back to service who was able to take care of me right away AND used my FordPass points! Thank you for making this so easy! More
Great place to work with. Huge selection. Smooth and simple process. I would highly recommend. Huge selection. Smooth and simple process. I would highly recommend. More
I’ve been getting sick and tired of all the quick lube shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a b shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a bit of a wait but they provided quality work and it was cheaper than the quick lube shops. Very pleased, will be coming back and hoping the quality work continues in the future. More
The service department at Huntley Ford has been nothing but great to work with! Isabella was extremely helpful and accommodating. We have had our F350 in twice and have had a great experience both times! but great to work with! Isabella was extremely helpful and accommodating. We have had our F350 in twice and have had a great experience both times! More
Great mobile service option! Elyn got called me about a recall on my F150. We scheduled a mobile service visit. Ed came out with the van and did the recall right in my garage. Su Elyn got called me about a recall on my F150. We scheduled a mobile service visit. Ed came out with the van and did the recall right in my garage. Super convenient since I have a baby. Thank you so much!! More
Throughout my entire experience, I was consistently treated with the utmost care and attention by the team. Belle, who collected my vehicle, Adam, who provided exceptional service, and the lady who ret treated with the utmost care and attention by the team. Belle, who collected my vehicle, Adam, who provided exceptional service, and the lady who returned my vehicle, all demonstrated a high level of professionalism. I would like to express my sincere gratitude to each of you for your excellent service. Your dedication to your customers is truly commendable, and I consider myself fortunate to have had the opportunity to interact with such a professional team. Thank you for making my experience a memorable one. More
Service Manager noted I had open recalls on my 2022 Ford Maverick. We set up an appointment for Monday with the Remote Technician coming to my home for the repairs. The Remote Technician arrived on time and Maverick. We set up an appointment for Monday with the Remote Technician coming to my home for the repairs. The Remote Technician arrived on time and completed the recalls in less than an hour. He was thorough, knowledgeable, friendly and showed great care for my vehicle. I love the mobile remote technician service, my vehicle does not have to be tied up for hours or days to have repairs made. More
got an smazing deal working with rob found me a perfect truck and got it at a great price! truck and got it at a great price! More
Was looking at a car online and confirmed the availability of the vehicle almost ever other day until I was able to drive down since I live 2 hours out of state. Prior to getting on the road and availability of the vehicle almost ever other day until I was able to drive down since I live 2 hours out of state. Prior to getting on the road and heading down, I was affirmed that THE CAR WAS STILL ON THE LOT! Almost 2 hours later, I arrive for my appointment and to my surprise, the car sold 2 days before my arrival. I was told the CDK cyberattack was responsible for the mix up in inventory. Before leaving, I was shown a couple options way out of my explicitly disclosed budget of course. I'm giving a 1 star as the dealer knew what I was looking for/at, knew my budget, and most of all KNEW I was traveling a decent distance from out of state. In my opinion, the CDK outage excuse is weapons grade bullshhhhh given I asked for availability multiple times leading up to my arrival. Unfortunately I can not recommend this dealer. More
We had a recall for my husband’s car Ford Transit 2017. Adam, from Huntley Ford did a great service for us, it was good communication with him anytime when I called to the shop. I highly recommend this ser Adam, from Huntley Ford did a great service for us, it was good communication with him anytime when I called to the shop. I highly recommend this service especially the mechanic Adam, he is the best! Thank you so much! More