Huntley Ford

Huntley Ford Service Department is very efficient. Rudy, my service advisor, is personable, kind and efficient. Coming from another dealership prior, where the reps were stressed and not personable, t Rudy, my service advisor, is personable, kind and efficient. Coming from another dealership prior, where the reps were stressed and not personable, this is very refreshing. Even under pressure with a hectic position, Rudy maintains his composure in a pleasurable manner. More

I had my car serviced and Rudy was amazing! He kept me up to date on the status before I even had a chance to ask. I have never had such an easy experience when it comes to maintenance on my ca He kept me up to date on the status before I even had a chance to ask. I have never had such an easy experience when it comes to maintenance on my car. Will definitely be back when more work is needed! Great facility and staff. 5 Stars!! More

Website was not working. I was trying to set up an appointment online. Then I called several times and nobody pick up the phone. Finally somebody picked up and transferred I was trying to set up an appointment online. Then I called several times and nobody pick up the phone. Finally somebody picked up and transferred me but it went to voice mail. So went there and it took almost two hours to do an oil change. More

STAY AWAY FROM HUNTLEY FORD! They practice Unethical and illegal actions! June 28, 2024 We paid $25,700 The internet price was $24,761. Once Cristian Valdez, Finance, had set u They practice Unethical and illegal actions! June 28, 2024 We paid $25,700 The internet price was $24,761. Once Cristian Valdez, Finance, had set up all the paperwork and contracts, he gave my husband a tiny ipad where he would sign. He told my husband to hurry through he was backed up. He then deceptively scrolled down the contract pages quickly so that my husband did not get a chance to look through all the paperwork properly. He kept scrolling through and only showing him the pages where he was to sign. The whole process was a scam from start to end. Once home, We reviewed documents and determined that we were scammed. We contacted Nile Bensalem and Abe Kittaneh and they said that we made a mistake by not reading through the documents. They are all in on the scam. They refused to refund the money. They charged us more than the advertised internet price. We asked for a refund of $986.62 (overpayment - which includes $47.62 in sales tax) Nile Bensalem and Cristian Valdez both stated that we could not pay cash. We had to finance the car. Cristian Valdez stated the dealer makes money by having my husband and I finance through the bank. We paid the car off on July 2. The bank stated that was untrue. There was NO stipulation that we had to finance the car. Total Scam! More

The Quicklane guys were great. There was a bit of a wait, but Galen let me know and I chose to wait. They offered to drive me home then deliver my vehicle, great option. There was a bit of a wait, but Galen let me know and I chose to wait. They offered to drive me home then deliver my vehicle, great option. More

I have been taking my car to Huntley Ford for many years. They always treat me well when my car needs maintenance. Tim and Isabella are amazing to work with! They always treat me well when my car needs maintenance. Tim and Isabella are amazing to work with! More

I drove two hours from Wisconsin to purchase my Bronco Sport at Huntley Ford, and could not have been more please with my experience! My salesperson (Tom) was knowledgeable, friendly, and operated at the Sport at Huntley Ford, and could not have been more please with my experience! My salesperson (Tom) was knowledgeable, friendly, and operated at the highest level of professionalism. I’ve negotiated for many cars over the past thirty years, and you all provided my most favorite car-buying experience. Thank you! More

Was our first time here at their service dept. and I'm telling you that we were very impressed with the service and promptness we had. Rudy was very professional and friendly. The Ford F-150 truck and I'm telling you that we were very impressed with the service and promptness we had. Rudy was very professional and friendly. The Ford F-150 truck we brought in had been to another shop and we ended up putting a bunch of money into the truck that wasn't the issue we took it in for. To say the least we spent close to 3k and still wasn't running right so we decided to take into Ford. They found the problem and fixed it and it runs great now. The follow up is also great there. They care about getting your vehicle fixed right and making the customer #1. More

This whole team was SUPER HELPFUL! I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, sho I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, showed me that I could install myself but walked me back to service who was able to take care of me right away AND used my FordPass points! Thank you for making this so easy! More

I’ve been getting sick and tired of all the quick lube shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a b shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a bit of a wait but they provided quality work and it was cheaper than the quick lube shops. Very pleased, will be coming back and hoping the quality work continues in the future. More