Huntley Ford

Thank you Adam in the service department for being so quick and helpful while I was there today!! It’s hard to come across people that want to actually be nice while at work anymore, so I greatly appreci quick and helpful while I was there today!! It’s hard to come across people that want to actually be nice while at work anymore, so I greatly appreciate your kindness. More

Overall good experience. Parts had to be ordered and there was a little bit of back and forth, but nothing drastic. Recommended services are very pricey though and we were ab Parts had to be ordered and there was a little bit of back and forth, but nothing drastic. Recommended services are very pricey though and we were able to find alternatives that were much cheaper. Regardless, we will continue to utilize Huntley Ford for certain services. We feel like they are an honest dealer. More

I bought my new Bronco Sport when they first came out in 2021. I've been very pleased with my service visits and especially with the mobile service (a software update) that was performed recently at my home 2021. I've been very pleased with my service visits and especially with the mobile service (a software update) that was performed recently at my home. I've already recommended Ford service to several friends. And of course I love the Bronco Sport. More

Huntley Ford really is unlike any other dealership I have ever dealt with. I have years of trust in them. My most recent visit was to have work finished that I refused to let another dealership perform. I tr ever dealt with. I have years of trust in them. My most recent visit was to have work finished that I refused to let another dealership perform. I trust them and am a loyal customer. Thank you! More

Buyer beware and you try to contact anyone the people who answer screen you call and so you can't talk to salesman of F&I manager totally unbelievable answer screen you call and so you can't talk to salesman of F&I manager totally unbelievable More

The level of professionalism in this dealership is outstanding. We stopped off the highway with some unexpected service needs. After reading exceptional reviews, we knew this was the place. We have be outstanding. We stopped off the highway with some unexpected service needs. After reading exceptional reviews, we knew this was the place. We have been to many dealerships for service as we travel the US. NON of them gave us full customer service like these great folks. James the service manager, Adam,service advisor, and we can't forget Rachel the cashier. Thank you for getting us back on the road!. More

Spoke with service advisor Adam in detail about a transmission problem on a 22 ram 3500 with AISIN trans. He took his time and was very helpful with my questions beyond my expectations. Very impresse transmission problem on a 22 ram 3500 with AISIN trans. He took his time and was very helpful with my questions beyond my expectations. Very impressed with how I was addressed and treated. Exceptional! More

I really appreciated the proactive nature of this team when it came to a recall repair on my Ford Edge. I knew I had needed to go in for a recall for awhile but as a busy working mom it is very difficult when it came to a recall repair on my Ford Edge. I knew I had needed to go in for a recall for awhile but as a busy working mom it is very difficult to find time to go into the car shop. Elyn reached out to me as part of the mobile recall team and was able to set up this service at my home. The immense relief I felt knowing that they could come to me and I didn't need to figure out a way to get my car into the shop. Ed was the technician who came to do the repair and he was extremely professional as he took on the repair in my garage during a snow storm no less! Thank you to all involved - this was a very positive experience! More

I had an absolutely dreadful experience with this dealership, and I strongly advise everyone to avoid them at all costs. The entire process was a complete bait-and-switch from start to finish. I was dealership, and I strongly advise everyone to avoid them at all costs. The entire process was a complete bait-and-switch from start to finish. I was trying to buy a car from out of state, and they consistently refused to give me a clear price over the phone. They repeatedly insisted that I come into the dealership, which was impossible for me due to my location. To try and make progress, I sent one of my best friends to the dealership on my behalf. Shockingly, even when he arrived in person, they still refused to provide a straight answer about the price. It became abundantly clear that their goal was to lure me into the dealership to eventually hit me with a slew of hidden fees, a tactic I’ve seen mentioned in numerous other reviews now that I look back. Adding insult to injury, I even spoke to a salesperson on the phone who assured me that my friend could come in and finalize the purchase on my behalf. However, when my friend arrived, they refused to honor this agreement and insisted that I had to be there in person. Their behavior was nothing short of unprofessional. They showed no genuine interest in selling the car but seemed more focused on wasting my time and making the process as miserable as possible. If I could leave a zero-star review, I absolutely would. This dealership and its salespeople are the epitome of untrustworthiness and unprofessionalism. Save yourself the headache and steer clear of this place. More

Few days ago I went to buy a car and Alex ñ the salesman was really helpful and polite, Il be back to buy the car for my daughter was really helpful and polite, Il be back to buy the car for my daughter More