Huntley Ford

I was overdue for an oil change and arrived on a Saturday, Holiday weekend within about an hour of closing time. They were able to take me and do the job. I am a repeat customer and they have neve Saturday, Holiday weekend within about an hour of closing time. They were able to take me and do the job. I am a repeat customer and they have never tried to sell me unneeded service. I believe this dealer to be straight up and the service reps are very friendly and "can do" people. More

my buying experience at tom peck ford was easy and fast and not a complicated process. This is my 2nd purchase from tom peck ford they have always been accommodating to all my service needs. and not a complicated process. This is my 2nd purchase from tom peck ford they have always been accommodating to all my service needs. More

Roger made a usual stressful experience enjoyable. He went the extra mile to find me the exact car I wanted without pressure . He has helped me get comfortable with the accessories it has. I would purc went the extra mile to find me the exact car I wanted without pressure . He has helped me get comfortable with the accessories it has. I would purchase a car from him again. Betty Arnold More

Working with Tony has always been great, he always is friendly, knowledgable and works extremely hard to ensure I am satisfied with the Tom Peck Service Dept or Quick Lane. It's all about confidence and friendly, knowledgable and works extremely hard to ensure I am satisfied with the Tom Peck Service Dept or Quick Lane. It's all about confidence and relationships. More

I have dealt with this dealership for over 10 years and have always been treated with the greatest courtesy. I have now bought 2 used vehicles from them and am more than satisfied. They do not negotiate on have always been treated with the greatest courtesy. I have now bought 2 used vehicles from them and am more than satisfied. They do not negotiate on price. Since they only keep the best used cars, I guess that you expect to pay a higher price than for the average car. My only complaint is that their 100+ point inspection can not catch a bad battery because mine went bad in about 3 weeks after purchase. Also, the cruise control did not work but was repaired at no charge after my test ride. My 2002 Towncar is in such great condition that it could easily pass for a 2009 or 10. One other minor problem is that the old factory installed Motorola phone with the Lincoln insignia is analog and does not work but no one knows how to get rid of it without using a lot of time and money. Bottom line, great place and great people! More

The team at Tom Peck Ford, especially Rich Kopczynski, could not have been more straight forward and professional to deal with. There was a straight forward price, a discount they take off right away, th could not have been more straight forward and professional to deal with. There was a straight forward price, a discount they take off right away, that made me trust them. They didn't give me one price and then try and scare me if I left as the previous dealer did, or then try to lower the price after I said I was going to check some where else. They said this is how we do things, this price is the bottom line, which I respect greatly. More

The truck I purchased was a 2009 F150 super cab. I was lied to about the warranty and didn't receive a full tank of gas like I was promised. Typical dealership. The gentleman I dealt with in service was v lied to about the warranty and didn't receive a full tank of gas like I was promised. Typical dealership. The gentleman I dealt with in service was very nice. More

Very friendly, helpful, and knowledgeable experience. Worked diligently to find the model I wanted with the options I wanted from another dealer inventory. Offered a genuinely fare value for my trade in Worked diligently to find the model I wanted with the options I wanted from another dealer inventory. Offered a genuinely fare value for my trade in. More

I was a return Tom Peck customer and this time we were looking at a 2013 Ford Escape; which we ended up buying. The day we showed up on the lot we were promptly greeted by salesman Nathan Shepherd. Let looking at a 2013 Ford Escape; which we ended up buying. The day we showed up on the lot we were promptly greeted by salesman Nathan Shepherd. Let me just say that Nathan did everything possible for us to get into the vehicle we wanted. The finance department did an excellent job of getting us into this vehicle. Nathan Shepherd was great......friendly, professional and helped us to understand our vehicle before taking it home. I would definitely recommend the Tom Peck dealership!!!!!! More

I moved out to the Huntley area from Chicago in July of 2003. As chance would have it, my wife and I needed a new vehicle. We stumbled into Tom Peck Ford of Huntley. After ten years, my wife and I (and se 2003. As chance would have it, my wife and I needed a new vehicle. We stumbled into Tom Peck Ford of Huntley. After ten years, my wife and I (and several family members) have purchased numerous vehicles from this dealership. My family and I also have our vehicles serviced there. The sales staff is polite and professional. They do not push or pressure you into a vehicle that is not for you. Another reason I continue to do business there is the service staff. I have not once in ten years had a misdiagnosed or a duplicate service relates issue with any of the vehicles I or other family members who have brought vehicles there for service. They fix the problem. My wife drives 100+ miles a day to and from work. After ten years, we have never had a breakdown with any of our vehicles that are serviced there, and we were never left stranded on the side of the road for any reason. I would like to thank George and Tony (Service) for their time and patience. I would like to thank: Jack, Greg, Big Mike, and Dan (Mechanics) for their great work ethic and job knowledge/abilities in servicing my many vehicles. Best Regards, Steven Sullivan and Family. More