Huntington Honda - Service Center

My car is older, a 1997 Honda Prelude. Went in for some axles, tie rods, tires and an alignment in May. Now in October, the tires are worn to xxxx 10,000 miles later due to what my mechanic said was the wo axles, tie rods, tires and an alignment in May. Now in October, the tires are worn to xxxx 10,000 miles later due to what my mechanic said was the worst alignmnet he's ever seen. The toe wa -1.40, the factory specs should be -0.01-0.002. I've been calling for 3 days, but Jerome is being an a hole and not returning my phone calls, keeps saying I will get reimbursed for their mistakes. I'm still waiting. Crooks. More

huntington honda is great. i had a very good experience both times i was there the first time i dealt with alex . he helped me to understand why the check engine light was coming on in my honda accord, i both times i was there the first time i dealt with alex . he helped me to understand why the check engine light was coming on in my honda accord, i had to wait around but he got me out in alittle over an hour . he said that he had the part in stock that i needed and it was fixed right the first time, and it was not very expensive. The last time i was in, today i worked with greg for and "express" oil change . he got me in and out in 35 minutes and he even gave me a discount. Huntington honda is one of the best dealers in the area and the only place i will continue to have my car worked on. More

Bought a CRV 2003 and bought audio extras. Dealer took 11 hours to install them six of which I was kept wainting from 3PM to 9PM. During Finance negotiation, I asked Eric Sheriff (big crook in Finance) to ma hours to install them six of which I was kept wainting from 3PM to 9PM. During Finance negotiation, I asked Eric Sheriff (big crook in Finance) to mark paperwork that the price included installation of six premium speakers. They were NOT installed and Mike Fiere tried to give me a little box with three aerosol cans of Honda cleaning supplies. Difficult negotiations to get them to attache roof rack, running boards and a little thing on the back. I traded in the CRV (bad gas mileage) for an Accord. Finance guy - again Eric Sheriff added $500 to car sale price without telling me cause I did not buy any extras. New Accord had a scratched window and NO manual or XM radio documentation so they threw in a trunk tray. Went to the dealer for a rear window replacement because car was 10 months old and I wanted a genuine HONDA window. When the repair was finished, there was a horrible leak, staining the entire rear of the car and they did not put in a HONDA window. I had to complain like the wicked witch of the west to get the HONDA window and was only able to do this because the first window was so badly installed. The dealer was given my car insurance company and policy information and I called first so knew they would be paid. Due to some screw up by a guy named Jerome, the rear shop manager. they neglected to get themselves paid for the glass. My insurance company estimated the damage to $1,900. Huntington Honda replaced the inside panels that were stained but didn't fix the cuts on the leather set that the installer created. The service department failed to give my vehicle a 4 wheel alignment when the DMV requested this service. A DMV complaint was necessary to try to resolve some lingering mechanical issues after I went to the Huntington Honda preferred body repair shop V&J Auto Body in Lindenhurst, NY. Stay away from V&J as they were paid to replace a number of important mechanical parts Radiator, Alternator, condenser, hood liner and numerous other things they didn't do. John Cacciatore (like the chicken tomato sauce dish) is impossible liar willing to say anything to get the sales. If you can, stay away from Huntington Honda and also Babylon Honda. I have also bught from Smithtown Honda and from South Shore Honda. But I would be most grateful for a mail order Honda purchase cutting out the dealer completely since all they do is waste my time to xxxxxx my finances. I am ready and willing to participate in a news program or other testimony in aid of others with any need for information. More

I have bought two cars in three model years at Huntington Honda, both financed with the same Eric Sherriff. Buyers must play a careful game of cat and mouse or they will get ripped off. My first purchase was Honda, both financed with the same Eric Sherriff. Buyers must play a careful game of cat and mouse or they will get ripped off. My first purchase was a 2003 CRV which had a finance package that included charges for the premium speakers all around. Except that those speakers were included in the purchase price. Ahem, yes, they charged me for stuff included and previously installed from the factory. Then I traded in the 2003 CRV due to bad gas mileage; and bought a 2004 Accord 4Dr Ex sedan. Pickup of the car was delayed due to death of my fatherby ten days, and then it was not ready the day I arrived. Scratches on vehicle, no manual in glove box, to name a few problems. Stuck with loaner for a week waiting for corrections during which time they disconnected but failed to re-connect the XM radio trail period. When taken in for servicing a few months later I explained they had disconnected the XM radio, and XM could not turn on the trial period. Next thing I know, the XM people are sending me bills for all the time I had NO service due to their service department errors. A repair to rear tail light on Accord resulted in the body shop they sent it out to screwing up the paint so 75% car needed repainting. Now they cannot tall me why the car needs an alignment every month. Overall, all the service and sales employees act like BORG entities plugged in to a main brain designed to charm but cheat the customer out of money. True they have access to alot of inventory but if you look up LIA auto sales a HONDA parent company, maybe you can find another dealer without the organizational and integrity problems in Huntington Honda. People to avoid are Michael Fiere, Eric Sherriff, Jerome in Sales, Bob Carpenter in Sales, and especially Tony Luciano who will remind you he worked for NASA ages ago, and then digress into some tangental fact about the car that does not address your SAFETY or WARRANTY concerns. More

For some reason, everytime I take my Civic to be serviced at Huntington Honda, I leave with more problems than I arrived with. Three months ago I took the car in for a battery replacement, and my transmissio at Huntington Honda, I leave with more problems than I arrived with. Three months ago I took the car in for a battery replacement, and my transmission randomly "failed" when it was in their care. So I get a new transmission (thanks to MY warranty...not like the dealer accepted blame for breaking my car while it was in their care) and then all of a sudden I'm hearing funny noises in the front end. I take the car in for service again, and learn that there is suddenly $800 worth of damage done to my front end from hitting a pothole??? I left immediately and I will never go back. I did not have problems with my civic until I took it here for what was supposed to be "routine service." More