Huntington Honda

Satisfaction is an understatement. I had a very great experience shopping for my car even though I knew what I wanted, it was all made possible by John Kraft, a great salesman at Huntington Honda. An hon experience shopping for my car even though I knew what I wanted, it was all made possible by John Kraft, a great salesman at Huntington Honda. An honest, professional, straightforward and a thorough gentleman. He got a customer for life. If you are shopping for any type of vehicle, contact your guy John Kraft (516-860-4950) and make it happen at Huntington Honda. More

John Houston and Bilal Sheikh made my purchasing experience stress free and quick (within an hour). They were both courteous and professional. No playing games. They were straightforward and honest. experience stress free and quick (within an hour). They were both courteous and professional. No playing games. They were straightforward and honest. A truly pleasant experience More

john houston, salesperson and micheal fiorillo, in finance department explained and recommended various options which made my purchase a rewarding experience. my wife and i left the dealership feeling finance department explained and recommended various options which made my purchase a rewarding experience. my wife and i left the dealership feeling we had made a wise decision More

Had a wonderful experience shopping car for my son for his birthday and it was all made possible by John Kraft, our salesman at Huntington Honda. An honest, professional, straightforward and a thorough ge his birthday and it was all made possible by John Kraft, our salesman at Huntington Honda. An honest, professional, straightforward and a thorough gentleman. He got us as a customer for life. If you are shopping for a car call John Kraft (516-860-4950)at Huntington Honda. More

Possibly the WORST Customer Service I have ever experienced in my life. On Monday morning, January 25, 2021, my 2014 Honda Accord would not start, and the battery required a jump. The car restart experienced in my life. On Monday morning, January 25, 2021, my 2014 Honda Accord would not start, and the battery required a jump. The car restarted several hours later so I thought the battery was charged and it would be OK. However, on Tuesday morning, January 26, 2021, the battery was dead again. I called the Huntington Honda Service Department to bring the car in, but there was no availability until Wednesday, January 27, 2021. Having already replaced the battery on January 24, 2018, I knew that the battery was covered under the 100-month warranty. I dropped the car off at Huntington Honda on Wednesday morning, January 27, 2021. About 3 hours later, Kern Tagallie (service advisor) called and told me that I needed a new battery and, since it was under warranty, there would be no cost to me. Kern called me again a few minutes later and told me he made a mistake and there was going to be a charge for the battery replacement. Needless to say, I was not happy about that. Kern told me repeatedly (to the point of annoying frustration) that “It’s not us - It’s Honda and they are very strict regarding warranties.” Kern told me that because the warranty expired even by 1 day, I would have to pay 40% of the cost of parts & labor. To say that the warranty expired 1 or 2 or even 3 days ago and there is nothing that can be done about it is not good customer service. When I returned to Huntington Honda to pick up the car, Kern proceeded to pull out an owner’s manual to show me where it states that I would have to pay 40%. Do you know how annoying that is to a customer? I listened to Kern’s ridiculous arguments for about 20 minutes about Honda’s strict policy and how there was nothing he could do about it. I paid the invoice and left. I have never been subjected to such poor customer service and I cannot believe this is how Honda wants their customers to be treated. I have been a Huntington Honda customer since 2002. During that time, I have leased or purchased more than half a dozen vehicles which is more than $100,000 worth of business. This is no way to treat an exceptional customer. I have been involved in customer service my entire life and I would never treat any customer, much less an excellent customer, the way I was treated. I have always praised the Huntington Honda Service Department. It’s a big reason why I continued to lease/purchase at Huntington Honda. I was charged $78.66 for the battery but this is not about the money. I should not have been charged anything for the battery replacement. The right thing would have been to replace the battery at no charge. I thought long and hard about writing this because I generally do not criticize so negatively. I will never buy or lease another vehicle from Huntington Honda, and I will not use the service department unless I am absolutely forced to because there is no other choice. More

Where do I even begin? From the moment I sat down with her, it was like sitting with a friend! She was extremely friendly and immediately made me feel at ease. It was a very refreshing experience. She was her, it was like sitting with a friend! She was extremely friendly and immediately made me feel at ease. It was a very refreshing experience. She was knowledgeable, patient and got me an amazing deal on my lease. I’m sending all of my friends and family to see Ali! More

The purchase of a car is a major event in the buyer’s personal and financial life. One that should be considered carefully, thoughtfully, intelligently, so that there is no doubt that you have made the r personal and financial life. One that should be considered carefully, thoughtfully, intelligently, so that there is no doubt that you have made the right decision. Having Ali to guide me through this process was a wonderful experience. She was knowledgeable, professional, patient, thoughtful, and a pleasure to deal with. She even came in on her day off, to be there when I picked up my new Accord. Her sincere effort in making sure that I was a satisfied and happy customer is greatly appreciated! More

I have a very pleasant experience with Jael, who explained me everything about the car, price, and warranties. When I changed my mind about the car I was initially interested, I immediately got my d explained me everything about the car, price, and warranties. When I changed my mind about the car I was initially interested, I immediately got my deposit back. I bought a car from this dealer, and I enjoyed my experience. More

What an amazing experience. Never has buying a car been such a joy and pleasure. From the initial contact with Deslyn who was very courteous and informative. Once I arrived at the dealership, my experience such a joy and pleasure. From the initial contact with Deslyn who was very courteous and informative. Once I arrived at the dealership, my experience with Marvin was grade A++. What a kind and honest person. He understood my needs and concerns and made sure I was informed and comfortable every step of the way. He stayed in contact with me even after I left the dealership until the time I returned to pick up the car. Quality service from start to finish. I would recommend him and Huntington Honda to any of my friends and family in the market for a new car or like in my case an upgrade. Many thanks. More

Great guy overall approach my dad and I in a friendly matter. he helped a lot in the process of getting my first car and made it happen. Staff overall great people. Huntington Honda where it’s at &#12807 matter. he helped a lot in the process of getting my first car and made it happen. Staff overall great people. Huntington Honda where it’s at 👍🏻 More