Huntington Honda

Carlos is professional and friendly. He was upfront and accommodating. I am a loyal customer for many years. I was satisfied with my latest car deal , although... I had to go back for a engine light (e accommodating. I am a loyal customer for many years. I was satisfied with my latest car deal , although... I had to go back for a engine light (emission) issue 4 weeks after I got my car. (HRV) Service resolved my issue within an hour. More

Busy, professional accommodating. LJ was awesome! He literally spent the whole day helping my 81 year-old mom find the perfect fit for her. literally spent the whole day helping my 81 year-old mom find the perfect fit for her. More

Everyone was really nice and the process went really smooth, couldn't be happier with how the process went. Will be coming back for my mothers next car! smooth, couldn't be happier with how the process went. Will be coming back for my mothers next car! More

I would like to start off by saying that the sales team is a pleasure to work with, especially Desiree. She is not your typical salesperson. I did not feel pressured at all. She made me feel extremely co is a pleasure to work with, especially Desiree. She is not your typical salesperson. I did not feel pressured at all. She made me feel extremely comfortable. She values customer service and making the client happy over commission. I would definitely return to work with her. The finance team on the other hand was the total opposite. Absolutely clueless. I could do their job 10X better than them and I have never worked in sales, a car dealership or finance. I am not sure where they hire these people from but they need to do a better job. I live 26 miles from the dealership but wanted to work with Desiree so I made an effort to travel so I had a long commute just to get to the dealership at a rough traffic time. I was rushed into returning to pickup my car on a Monday night so I did my best to get there at a reasonable time so we could all work together, however when I arrived I had to wait for the finance representative Jonathan for over 45 minutes at 7pm at night so we were off to a bad start. Then as I am signing the paperwork I noticed that it did not look right but didn’t say anything at first as I already had a bill of sales so there shouldn’t have been any issues. It wasn’t until it was time to pay that I realized that the documents that I were signing were indeed incorrect as the finance department did not bill it correctly at all! Not only was the tax not correct, not once but twice!!! I have to pay a higher rate as I live in NYC ☹. On top of that Jonathan was trying to change the purchase price of the car by added back a $1250 cash incentive, that was due to come off the final price of the car, back onto the purchase price claiming I had to pay tax on the incentive, however it was already calculated on the bill of sales so there was no need to add it back on!! He was acting like it was not a big deal as the difference was only $110. I should not have to pay more than what was originally signed off in the first place, even if it indeed was a mistake, which it was not. I am not sure if they were trying to scheme something or if they were just clueless on how basic math and taxes work. I am a college graduate and he was trying to make me look stupid. Bad mistake! He acted as if he was correct and he wanted to explain what he was talking about, however he wasn’t making any sense. No one could explain to me how the bill of sales I signed on Sunday did not match the documents I was signing on Monday. All I was asking was how the documents could not be identical. The manager came over and he was not much help either. When I explained the situation to him he didn’t seem to understand, or didn’t want to understand, and then acted as if he was doing me a favor by changing the paperwork to reflect the original bill of sales signed off on Sunday. They were both very unprofessional. They made everything soo much harder than it needed it to me. To top off all of this the process to just pickup the car and sign a few documents took over 2 hours, a process which should have taken no more than 15 minutes! I spent over $40K at this place. I think a little more respect and appreciation was in order. If it weren’t for the sales team I don’t think I will ever return to this dealership. Just beware when you have to deal with the finance team. More