Huntington Beach Hyundai

BUYERS BEWARE! This dealership is out to scam you with Pre-loaded add-ons and Loan Packing. This car dealership is falsely advertising their prices online and ar This dealership is out to scam you with Pre-loaded add-ons and Loan Packing. This car dealership is falsely advertising their prices online and are illegally "packing" their contracts with add-ons that equate to almost $3000.If you state that you're not interested in the add ons and would like to purchase the vehicle for the advertised price, they will tell you that it is pre- installed in the vehicle and cannot be removed and state that they will "negotiate" with you. Since there is no laws requiring them to disclose the MSRP of their add-ons. They can list whatever price they wish, knowing us buyers have no reference point. Since the Add ons are pre-loaded, your stuck having to purchase the vehicle with the add ons which have little to no value. Examples: Undercoating, Appearance Package, Dealer Price Add-on (i.e., extra profit) None of these add ons give an increase value to the vehicle on the KBB Dealerships like these add their own sticker, which is made to look as "official" as possible by using an image of a gas tank similar to the one on the MSRP sticker. This enables the dealer to start negotiations from a point nearly $3,000 above the MSRP, while its costs are less than $200. Do your Reasearch, protect your money, be smart and go to a more reliable and HONEST dealership.. More

DON'T BELIEVE THE PRICE LISTED. THEY ARE LIARS AND SCAMMERS They are LIARS. They try to scam you and when they realize they couldn't scam me they refused to sell me the 2017 mustang GT still in their lot right They are LIARS. They try to scam you and when they realize they couldn't scam me they refused to sell me the 2017 mustang GT still in their lot right now for their advertised price which is FRAUD. If the price is low it's simply to get you to waste your time driving there so they can scam you. They add in thousands of dollars worth of "add-ons" and a $4000 warrantee and gap insurance, etc. and not tell you about it so DO YOUR OWN CALCULATIONS. I was confused why the final cost was so much and it wasn't until I asked them to list out separately what the taxes and fees are and I calculated what I should be paying that I found out they added all these extra things. I said I want them to take it all out. I have text messages with a sales rep there Cory who initially said YES to the price + taxes + DMV fees and nothing else. I even had someone pick me up and drive me all the way there to pick up the car last night only for them to tell me they're not going to sell it to me for their LISTED price because I don't want to buy their $4000 warrantee. which again is ILLEGAL. CORY- YOU COULDN'T HAVE TOLD ME THIS BEFORE I WASTED MY TIME and $$ GOING THERE? This is also after I've spent $100+ for a mechanic to check out the car which doesn't make me more mad then my TIME that they wasted. I was pissed but called Cory after I left and said I'll finance the car with them so they make money on that end only then he says some "add-ons" are ALREADY on the car. Well this is NEW information. The wheels have nitro in it and GPS (which the manufacturer put in) and I have to pay thousands extra for that! If you're going to lose money on the car then don't list it for lower then what you want it for! OH THAT'S RIGHT It's been on your lot for 4+ months! I guess your only other option was to list the price low to get people in and try to make money by scamming them!! The 5 star reviews on here must be people who have not calculated out everything they overcharged them for! SHADY DISHONEST Businesses like this needs to be reported. Just FYI- Hyundai, BBB, FTC, consumer protection agency and attorney's general are good places to file complaints for everyone else who has been scammed by them. More

I called in prior to going to the dealer to confirm the price and availability of the car we were interested in. I test drove the car and was interested in making the purchase. Once we got into the office price and availability of the car we were interested in. I test drove the car and was interested in making the purchase. Once we got into the office the salesman showed us a piece of paper that had a list of upgrades they said they performed on the car and the cost for those upgrades was $3,000.00. This was going to be an additional cost making the car $31,000 and not $28,000 as advertised and confirmed by their sales staff over the phone before visiting the deaoer. This was a last minute change in price in their part. We ended up walking away because of this sales tactic. Very disappointed in the unethical sales process with this dealer. More

Overall a Time consuming process I here for 5 hours waiting for the financing department. They tried to force an extra 2k in BS safety features on me. Be careful about hidden fees wit I here for 5 hours waiting for the financing department. They tried to force an extra 2k in BS safety features on me. Be careful about hidden fees with this dealership More

Grade A Professional Felt very comfortable throughout my experience. I never felt pressured on any of my decisions. Michael made me feel very comfortable as a customer and Felt very comfortable throughout my experience. I never felt pressured on any of my decisions. Michael made me feel very comfortable as a customer and I am very happy and excited with my purchase. More

Do not buy from this dealer Simple: do not do any business or buy a car from this dealer. The finance team (Lance) is a liar...they say the service plan covers oil change, ti Simple: do not do any business or buy a car from this dealer. The finance team (Lance) is a liar...they say the service plan covers oil change, tire rotation, and filter cap replacement...it does not...it's actually not even recognized by most Hyundai service providers b/c it's through fidelity (a third party). It only covers up to $40 when the minimum it cost for the service on your car like oil change is $80-$140. They make it seem like paying for it monthly is basically paying for your car service that happens with each mileage milestone. It's not. This is only half of the terrible experience dealing with this dealer... Both GM do not have the slightest clue what customer service it (tony and craig)...when i got my car it looked fine but after going home I noticed some scratches on the hood and trunk (covered up by the wax they give every new car) when I brought it back it took half the day to "take a look at it" only to come out the same... craig (one of the gms) proceeded to tell me all black cars have scratch on them. After this I completed my Hyundai survey in which I answered and gave feedback accordingly. The next day I get a call from Tony (the other gm) saying "does he deserve this score...after all he did for me. I contacted north america hyundai and tried to address my issue and it seems like the dealer did not cooperate with them. This is unprofessional and simply unacceptable. I was patient with them but all they want is for you to sign the paper and their customer service stops there. Unreal. More