
Huntington Beach Hyundai
Huntington Beach, CA
Filter Reviews by Keyword
By Type
Showing 359 reviews
Who loves the process of buying a car? I am beyond grateful for the deal that the dealership was able to provide me, and I LOVE my new vehicle. I will continue to promote the brand. However I am beyond grateful for the deal that the dealership was able to provide me, and I LOVE my new vehicle. I will continue to promote the brand. However, our salesman Nathan did not meet our expectations. I think because of my age he was trying to play it cool so to speak, but he was almost too cool for our business. In fact, we walked at first visit. We felt he didn't sell the value of the deal properly. When asking him to tell us what the deal was again he stated, "I already told you what the deal was." He kept referring to my fiancé as "bro." He didn't go on the test drive and barely told us anything about the vehicle and what the different options were. There as an oversight on required documents to get us a rebate. When he followed up to get the document the next day after the sale was finalized, he was very unprofessional. I went ahead and called into the dealership to explain his lack of professionalism. I spoke to the manager of the used car department to express my concerns and he told me I would receive a call back on the matter. Never received a call back. Thankfully I paid in cash and don't have to deal with that dealership again. But yes, texting me for multiple days after the sale trying to get this document was not the right process to alleviate any concerns. In addition to all of that, I've been peeling off factory quality assurance stickers from several parts of my vehicle, further showing the incompetency of this dealership. More
Great Experience at HB Hyundai Great experience in buying my new 2017 Tucson! Would come back here anytime I am in the market again. Staff was friendly, helpful and knowledgeable Great experience in buying my new 2017 Tucson! Would come back here anytime I am in the market again. Staff was friendly, helpful and knowledgeable and made me feel very comfortable More
Great service and fast The staff was very professional and had the car that I picked out ready for me to see and test drive. The pricing was very straightforward, they execu The staff was very professional and had the car that I picked out ready for me to see and test drive. The pricing was very straightforward, they executed the term and options that I had chosen without trying to influence me to do anything else. More
Happy I was very happy with my purchase at this dealership. I would definitely recommend it to all my family and friends. My Genesis is awesome I love it, a I was very happy with my purchase at this dealership. I would definitely recommend it to all my family and friends. My Genesis is awesome I love it, and I am enjoying every minute I drive it. More
Very happy To my surprise this was a fantastic sales experience as a matter of fact he beat experience I have ever had. From the sales to finance it was pleasant To my surprise this was a fantastic sales experience as a matter of fact he beat experience I have ever had. From the sales to finance it was pleasantly a wonderful experience. More
The best experience that' I had If your looking a great experience and not feeling pressure to buy a car or just to commit to it you should come here they make you feel comfortable a If your looking a great experience and not feeling pressure to buy a car or just to commit to it you should come here they make you feel comfortable and give you your time and space More
awesome sales Gary awesome finance markiest awesome I will for sure be back as long as the service continues to stay how it is. great day sales Gary awesome finance markiest awesome I will for sure be back as long as the service continues to stay how it is. great day More
Good service and happy employees From the beginning my experience was amazing. I was greeted in the nicest way by my salesman and he listened to all my needs and showed and sold us on From the beginning my experience was amazing. I was greeted in the nicest way by my salesman and he listened to all my needs and showed and sold us on the vehicle. I am very pleased and happy with this store and it's employees. More
Great customer service Go see Juan Nate Andrew for a really good car buying experience! No hassle no pressure and very good customer service. Bill and Alec in service are re Go see Juan Nate Andrew for a really good car buying experience! No hassle no pressure and very good customer service. Bill and Alec in service are really nice guys too! More
my car buying experience outstanding staff who made me feel extremely comfortable, not rushed or pressured in any way. overall a greatcar buying experience that I would recomm outstanding staff who made me feel extremely comfortable, not rushed or pressured in any way. overall a greatcar buying experience that I would recommend to anyone! More