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Huntington Beach Hyundai

Huntington Beach, CA

1.8
356 Reviews

16751 Beach Blvd

Huntington Beach, CA

92647

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Showing 356 reviews

April 07, 2018

Talk about a clean smooth experience. I’m ready to buy my next car from them already. DANNY IS THE BEST! He helped me out above and beyond. Talk about a person who I would recommend to m More

by Dustinberlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neda , Danny Duarte
Apr 09, 2018 -

Huntington Beach Hyundai responded

Dustin, Wow, thank you so much for this glowing review and fantastic, valuable feedback. We are so thrilled to hear that your experience was positive, and thank you in particular for mentioning Cornell, Neda and Danny. We will pass this along to them so they can appreciate hearing it as much as we do. Enjoy your new vehicle and please let us know if we can be of further assistance to you with anything you may need and have a wonderful day!

April 06, 2018

Great sales department. Terrible Service department. I think the title speaks for itself. I am weary of explaining this situation to Hyundai customer service, online contact, to sales. All I got was oh t More

by C8rC8rry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Apr 09, 2018 -

Huntington Beach Hyundai responded

Hello, We are very sorry to hear about your experience. Please let us know in greater detail what happened on your visit(s) and we will do our best to try to get it solved for you. Get back to us at your earliest convenience and have a great day please!

Apr 09, 2018 -

C8rC8rry responded

Sales are nice and friendly but their service department is terrible. I took my car in for a recall and a repair because they called me about. Got the car back and drive an hour home then noticed a hole by the license plate. Not a dent a hole. They said they would take care of it so I drove back (but since it takes me an hour I had to wait to come back). When I got there on my extended lunch break they said there is rust on the hole so it happened before I got there. Rusty equipment or whatever hit it... So I took a photo of it when it happened. The service guy was a real jerk and refused to listen. Steve something. Probably the most unpleasant experience ever. I had plans to get another for my wife too. Lease maybe. But would rather go elsewhere. I am so frustrated I want to trade in this car and give my business to anyone else. I've tried calling and left a message. No response since last Tuesday. So almost a week. Clearly, you guys are not interested. And now I would NEVER dare bring my car for service there because who knows what you guys will try to do to my car...

March 27, 2018

First Time Buyer Lance was great in making my first-time buying experience smooth and much less stressful than I expected! He was accommodating to my specific needs an More

by Rtenori1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Lavage, Jamie Melendez
Mar 30, 2018 -

Huntington Beach Hyundai responded

We really appreciate you taking the time to send us this review, and are very grateful for your positive experience. We also wanted to let you know that we're happy to hear about your interactions with Lance and Jamie, and will pass on your feedback to them. We look forward to seeing you again sometime, have a great day!

March 25, 2018

Awesome service It was an amazing experience. So looking forward to drive my new hyndai sonata hybrid. This is my first hyndai car. Thank you very much. More

by Khaldoon Masud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Duarte, Tony Ramidzadeh, Jamie Melendez
Mar 30, 2018 -

Huntington Beach Hyundai responded

Khaldoon, Thanks for taking the time to reach out to us and leave this review. We greatly appreciate your feedback and hope we can help you again in the future. Thanks for the kind recognition of Tony, Jamie and Danny, we'll make sure they hear about your review. Congrats on the new Sonata Hybrid and welcome to the Hyundai family! Have a great day!

March 18, 2018

First time buyers My newlywed wife and I are first time car buyers in our own and we were kind of thrown into it. After much advice from friends and family, research on More

by Jdoge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Duarte
Mar 30, 2018 -

Huntington Beach Hyundai responded

First off, congratulations on the nuptials and the first time car purchase! Thank you for this great review, and for your recognition of Danny, he will greatly appreciate this we're sure. Enjoy the new car and keep us in mind for any future automotive need! Have a wonderful day!

March 18, 2018

Hyundai Purchase From my first conversation over the phone until the moment I was ready to leave Huntington Beach Hyundai, It has been a pleasant experience. Thanks! More

by Dans Hyundai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Duarte, Jamie Melendez
Mar 30, 2018 -

Huntington Beach Hyundai responded

We really appreciate this review and you taking the time to send it over to us! We're really happy to hear that you had such a positive visit to our location. We'll let Danny and Jamie know about your thoughts as well, we're sure they will appreciate it! We look forward to having you over to HB Hyundai again in the future, have a great day!

March 15, 2018

Worth the drive!!!! So glad that I came to Huntington Beach Hyundai. After searching for a car for almost 2 weeks I saw a car that I liked on the website I drove 70 miles More

by Chrislove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Lavage, Jovan Johnson, Cornell Morrison, Jamie Melendez
Mar 30, 2018 -

Huntington Beach Hyundai responded

Wow! Thank you so much for making the long trek to our location and for leaving us such a great review. We truly appreciate you taking the time to tell us about your experience, and hope to see you again in the future. Additionally, we will let Lance, Cornell, Janie and Jovan know about your feedback as well. Thanks again, have a fantastic day, we'll see you next time you have any sort of automobile need. Have a great day!

March 08, 2018

Great experience! Everyone was so friendly and helpful throughout the whole process. Daniel was patient while we test drove a lot of cars and Perry kept us laughing! J More

by Maryz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Duarte, Perry Koster, Jamie Melendez
Mar 30, 2018 -

Huntington Beach Hyundai responded

Maryz, Thank you SO much for taking a moment to send over this great review! We really appreciate it! We'll pass along your experience to Danny, Perry and Jamie as well, I'm sure they will appreciate it. Have a fantastic weekend and thanks again for the review, we hope to see you again in the future!

March 01, 2018

2018 Hyundai Sonata sport 2.0t Friendly patient and no hassle. Good experience and would recommend to friends and family for their purchase. They are the time to thoroughly and hone More

by Nlppln1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Duarte
Mar 01, 2018 -

Huntington Beach Hyundai responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Huntington Beach Hyundai! We look forward to seeing you again. Congratulations on your new 2018 Hyundai Sonata Sport! Sincerely, The Russell Westbrook Huntington Beach Hyundai Team

February 25, 2018

Leased Iconiq To Go Overall, the lease experience with HB Hyundai ended as expected. I had a new car but paid considerably more than I had expected. With each station More

by Man with No Plan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson, Danny Duarte
Mar 08, 2018 -

Huntington Beach Hyundai responded

Huntington Beach Hyundai said on 02/28/2018 09:06 PM (Private Message) On behalf of the Huntington Beach Hyundai team, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. At your earliest convenience, please reach out to us. Sincerely, The Russell Westbrook Huntington Beach Hyundai Team - mikes@russellwestbrookautomotive.com

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