Huntington Beach Ford

This Ford dealership is a RIPOFF,RUDE,SCAM the people there just want your money. I bought an 2005 Audi A4 and it broke down 2hrs later on the freeway. And they will sell you this paint protectin for $10 there just want your money. I bought an 2005 Audi A4 and it broke down 2hrs later on the freeway. And they will sell you this paint protectin for $1000.00 to $2000.00 and i know is just a wax job, cost u $50.00 to do it at a car detail place. STAY AWAY FROM THIS DEALER. More

DO NOT BUY FROM THIS DEALER!!!! They are fradulent. at the end of our visit they added $1700 in fees that we were not aware of. We returned the car and Omar Z. threatened us and dropped the car off to us the end of our visit they added $1700 in fees that we were not aware of. We returned the car and Omar Z. threatened us and dropped the car off to us at our house and he threatened us again. They have been nothing but a nightmare and they have terrible customer service. More

Yes you are right you better watch out for the extra they slap on your finance contract at the end and don't even say anything about the teflon coating on you paint. We had keys in hand and signing contract slap on your finance contract at the end and don't even say anything about the teflon coating on you paint. We had keys in hand and signing contract of an ad car no less which clearly states the price in the paper and they tried to add on a 100,000 mile warrenty and $2000 teflon coating they said they put on when the car was washed. But was no where on an extra sticker to car or anything just appeared on the sales price at the end. These people need to be closed down they are rude and sly. More

DO NOT BUY any car from this dealership. They lie to you to get you in and then they add a $2000 paint protection to the price. DISHONEST and bad business practice. BBB should look in to their business pra to get you in and then they add a $2000 paint protection to the price. DISHONEST and bad business practice. BBB should look in to their business practice. I saw a newspaper ad and called the dealership and asked questions about the car and the price. They never mentioned the $2000 paint protections untill I got their to buy the car and at the last minutes they said it all. What a waste of time and hassle. How do they sleep at night. False advertising..... More

I am not sure exactly where to begin about the unethical dealings going on at Huntington Beach Ford. We purchased a used 2002 Mercury Mountaineer on Jun 5th, during the finance part of the dealings we asked dealings going on at Huntington Beach Ford. We purchased a used 2002 Mercury Mountaineer on Jun 5th, during the finance part of the dealings we asked for our payments to be around $300 per month, we settled on $350 per month, the finance person tried to sell us an extended warranty for $50 per month, we declined, he then magically told us he would give us the warranty for free, so we signed up. Max, the finance guy then quite rudely insisted we THANK him for the "free" warranty. We drove the vehicle home that evening, discovering loud rattles from the transmission and when we took time to read over all the paperwork we had we noticed our car payment was actually $304 per month and a $46 per month charge for the “Free” warranty. I drove to the dealership the next day and spoke with the finance guy who then threw a tantrum and I really do mean a tantrum!!! His response to my questions was to tell me he would remove the warranty, increase our interest rate to 24% keeping the $350 payment the same without warranty and that’s that!!! I picked up my paperwork and left and spoke with the desk manager. He assured me they would take care of the problems with the vehicle, several visits later they now want me to authorize a $1000 teardown and inspection of the transmission, I will only have to pay I believe a $100 deductible, is this normal for a dealership?? Sell a broken used car, sell a warranty and bill both the customer and Warranty Company for repairs on the said broken vehicle. I have been unable to speak with the GM of the dealership…..he is very elusive Mister Omar. I am very angry at paying and financing a vehicle - a Ford CERTIFIED used vehicle- that has a known tranny prob. It was there the night we drove it home. THEY promised to fix it and now a month later here we sit with no vehicle and no RESPONSE from the dealership! DONT EVER PURCHASE A VEHICLE HERE! The only pleasant part was Eddie the sales guy. Everything else has been a nightmare. Is this what FORD calls customer service? When I bought my civic HONDA fixed every tiny thing for free- in hopes of return business. I guess this dealership just wants to make one quick sale and thats that. To xxxx with customer service. VERY disheartening! More

Well guys, they got me too. The 'ol "Teflon coating protection" at the tune of $1,600+ They snuck it in on me. Call them about it, and the manager(s) hung up; very, very hostile. Wow. I'm 41 y protection" at the tune of $1,600+ They snuck it in on me. Call them about it, and the manager(s) hung up; very, very hostile. Wow. I'm 41 years old, and I've never experienced outright fraud like I've experienced with Huntington Beach Ford. For other victims, please contact me and lets see if we can get a class action lawsuit going. I'm planning a wide-spread letter campaign, and I'll be picketing the lot soon. For those who have haven't fallen victim to them yet, be warned. More

Alex, was great, unfortunately, Ryan Smith the Sales Manager lost the sale for him because he insulted us while trying to "close" the deal. I wont get into details, but it was bad enough that I wrote a Manager lost the sale for him because he insulted us while trying to "close" the deal. I wont get into details, but it was bad enough that I wrote a letter to the Ford Motor company. Omar "Z" is the General Manager/Owner, no he's not a rap star, but that's what he goes by. I haven't talked to him as he never returned my 10 phone calls during that week, but I learned of a first hand account where he personally threatened someone who he owed money to and never paid the man. They give a bad name to Ford and I would stay away as far as I can and if this is representative of the Ford name, I'd stay away from their cars too. More

This is the second time the dealer broke our agreed price. I was trying to buy the Fusion for $11,999 again during Memorial Day sale and the dealer agreed to match Villa Ford's ad. In the end, it was $ price. I was trying to buy the Fusion for $11,999 again during Memorial Day sale and the dealer agreed to match Villa Ford's ad. In the end, it was $2,000 higher because of the teflon paint scam. I walked out giving them a FU sign on the face. More

I have never seen such an unethical dealership ever. I was buying a Ford F150 pickup truck. I had agreed upon a price with the sales manager and the price was written down. In the finance department, whil was buying a Ford F150 pickup truck. I had agreed upon a price with the sales manager and the price was written down. In the finance department, while starting to pay -- I noticed that the price was $1500 higher. They told me that all of their vehicles had to have a teflon paint coating. I walked. I went to another dealer and bought the truck for the same price -- without the Teflon paint. These guys should be in jail -- Never patronize them. More