Huntington Beach Ford

Your one of the good ones I have been a customer at hb ford for over 2 years. There was a mishap with my vehicle but the dealership told me they would fix it and they did. Ever I have been a customer at hb ford for over 2 years. There was a mishap with my vehicle but the dealership told me they would fix it and they did. Everyone is friendly a lot of former military personnel in sales. I'm pretty sure I saw one in that movie Act of Valor but i'm not sure, yet that's neither here nor there. The fact is they made good on a situation that was unfortunate, and kept a promise. I'll be bringing the car back for its scheduled maintenance. If you enjoy being treated well, HB Ford may be a relief to an otherwise exhausting and possibly insulting vehicle purchasing nightmare. More

Excellent customer service The staff at Huntington Beach Ford are top notch! Edgar Canedo and Dan Lucha did an excellent job showing my wife and I several SUVs. They were very The staff at Huntington Beach Ford are top notch! Edgar Canedo and Dan Lucha did an excellent job showing my wife and I several SUVs. They were very patient as we know how difficult and picky we are. We gave Dan a price that we could afford and he got us something better than we thought we could ever get. Max in finance was a treat to deal with. Thanks to all at HB Ford! More

Excellent Customer Service This dealer has the best customer service. Edgar Canedo did an amazing job helping me and my husband find a car that we really want within our budget This dealer has the best customer service. Edgar Canedo did an amazing job helping me and my husband find a car that we really want within our budget. Edgar has a great customer service skills and I will recommend him to anyone. I got a great deal on a car that I love. More

THE BEST DEALER OUT OF 4 Dealers!!! I called Rozz to see what's the deal with their Ford explorer, and luckily i called in time they gave me best deal for my new baby!!! I cant believe i I called Rozz to see what's the deal with their Ford explorer, and luckily i called in time they gave me best deal for my new baby!!! I cant believe i was only there for 30 mins. with the paperwork and all that goodstuff! aaahhh! The best dealer, best sales person--Rozzz, friendly, fun, straight to the point, no bs! i love this dealership and I could see that they value their work much to make people happy! yaaay!!! More

STEER CLEAR I am only giving one star because I have too. WORST dealership in the world. I purchase a 2012 edge 2 weeks ago it is in the shop needing a new starte I am only giving one star because I have too. WORST dealership in the world. I purchase a 2012 edge 2 weeks ago it is in the shop needing a new starter, new brakes AND A NEW FUEL LINE when I pump gas the car pours gas from the fuel line and it is very hard for me to believe they didn't know about this issue prior to selling me the car. Not only do I now have issues with my 2 week year old car they charged me $1975 for "portfolio" my extended warranty they were giving me as a "Gift" these people are xxxx! When I went in too complain of course everyone scrambles and says OHHH I thought you knew you were being charged For that. NO I am sorry Mr. xxxxxxxx when someone tells me they're gifting me a warranty I assume I am not being charged! STEER CLEAR OF THIS PLACE!!!!!!!!!!! More

I contacted Mark Sandlin over the internet. He was great to work with. He worked for me and with me and helped me get into a brand new car even though I had credit problems. He was personable and friendly to work with. He worked for me and with me and helped me get into a brand new car even though I had credit problems. He was personable and friendly and it seemed like he cared about me and what I needed overall. I would recommend this dealership to anyone. More

02/2014 purchased a 2014 Ford Focus, agreed on a price and salesman dropped me off with finance guy Max to sign the papers. This was 3rd new vehicle form HB Ford since 2008 and I've had all my service wor and salesman dropped me off with finance guy Max to sign the papers. This was 3rd new vehicle form HB Ford since 2008 and I've had all my service work done there as well so I thought I could trust them to treat me fairly. When I sat down with Max he proceeded to tell me how busy he was and how he had 3 more customers waiting, he asked if I needed any of the "extras" and I told him that I wasn't interested in anything like rust treatments and that sort of thing that the finance typically try to sell you. He said he understood and then the shell game was on. It was sign here, here and here....ok , ok, ok. The next morning I had to add the car to my policy and got the contract out to get the VIN number and low and behold there was a $2500.00 charge for an optional extended warranty that was never discussed. I wasn't asked about this and I wasn't given any brochures or others documentation. Spin it anyway you want but you don't have to be a rocket scientist to see what they tried to pull. The sad part is, had I not needed the VIN number I would have just made my monthly payments never realizing that I paid an extra $2500.00. This sort of deception went out in the eighties.....reputable dealers just don't work that anymore...... More

Austin and Rozz were very helpful and friendly. They made me feel at home at the dealership. I really appreciated that. I would recommend them to you if looking for a vehicle. made me feel at home at the dealership. I really appreciated that. I would recommend them to you if looking for a vehicle. More

I went to Huntington Beach Ford after finding the perfect car on the internet. I was looking for a used FIAT for my daughter for months! The price was so good, I called to make sure it was correct! The sales car on the internet. I was looking for a used FIAT for my daughter for months! The price was so good, I called to make sure it was correct! The salesman I spoke to, John Morgan, was very helpful and kind. I went down there right away and the car was everything they had advertised and more. I was in and out of the dealership very quickly and didn't have to sit around and wait due to the no-hassle Internet pricing. The staff was very polite and they expedited my purchase so I could try to get home before dark to surprise my daughter. John was very attentive...if I had a question he didn't know the answer to, he would quickly find out by making a phone call or searching the dealership. This was the easiest car buying experience I've ever had, due to the excellent pricing and efficient work by John and the staff! More

If you do a little homework and want a haggle free experience go to HB Ford. I checked out 6 other Ford dealerships and these guys were head and shoulders above the rest. From start to finish I was experience go to HB Ford. I checked out 6 other Ford dealerships and these guys were head and shoulders above the rest. From start to finish I was there for an hour and walked off with my second Ford Edge. The First I did not purchase from them. Moving forward I will not only recommend them but if they have a car that fits my needs they will get my business. Ask for John Morgan he is a straight up and honest man as was his boss(whose name escapes me). More