Huntington Beach Ford

Arshad Ismail did an excellent job in helping me and my wife Corazon Lopez purchase our first SUV vehicle. From start to the final signing of documents, Ismail was their making sure we were comfortable and wife Corazon Lopez purchase our first SUV vehicle. From start to the final signing of documents, Ismail was their making sure we were comfortable and confident with what Ford in Huntington Beach have to offer. A job well done Ismail. More

$ Numbers $ The numbers were higher than I was led to believe. We have excellent credit , they wanted to much interest. The sales man called his manager into the The numbers were higher than I was led to believe. We have excellent credit , they wanted to much interest. The sales man called his manager into the office, ,a lot of numbers were put on the table I just couldn't agree at that time like they wanted me to.. We went to another dealer who provided all the numbers on the internet that was great. Every thing worked out good at the new dealer We paid CASH More

Do not buy a Ford from this place ! They give you nothing but xxxx after buying their vehicle ! Service department treats you like crap they charge you for crap that they do not even need like a transmission but xxxx after buying their vehicle ! Service department treats you like crap they charge you for crap that they do not even need like a transmission fluid maintenance at 36 k miles do not trust them go to other dealership ! I have have a 2016 Ford Mustang and had Evap core go out, six miss fires and a water pump go out inter 50k miles do not trust them ! Buy from somewhere else ! I repeat do not go to them one guy said remember I am service guy not Ford I’m like xxx your a joke my cars under 50k and all this crap happened ! Your with the company get a new job ! What a joke they fired the previous service manager for reasons I wonder why ! Do NOT BUY FROM THEM ! More

Very dissatisfied with the customer service after purchasing a car. No staff member even managers will return phone calls, wish bought from a different dealership. purchasing a car. No staff member even managers will return phone calls, wish bought from a different dealership. More

AMAZING SERVICE! Just wanted to write a quick note to thank you for the 1-2 combination punch of super sales and service from AJ and Alex there at Huntington Beach For Just wanted to write a quick note to thank you for the 1-2 combination punch of super sales and service from AJ and Alex there at Huntington Beach Ford... thank you so much for my fantastic Ford Ranger and also getting me out of there before dinner! :) More

Stay Away! LIARS!!! STAY AWAY FROM THIS DEALER, or at least stay away from Alex Barajas in sales and Alex(forgot his last name) the finance manager. These guys are crooks STAY AWAY FROM THIS DEALER, or at least stay away from Alex Barajas in sales and Alex(forgot his last name) the finance manager. These guys are crooks and LIARS!!!! I was told my brand new 2018 F150 had XM Radio and guess what it didn't. I didn't check because if I'm told by the car sales man that the vehicle is equipped with said features as simple as a radio, I believe them. BIG mistake on my part. Went in to take care of the issue and they literally laughed at me and said I should've read the window sticker better. I specifically asked for a F150 with XM since my Ford Focus ST that I traded In had it. Shame on you Ford Motors for employing such LIARS and xxxxty customer service representatives. If they worked for my company and I heard this, they would be fired on the spot!!! Trust me, I'm only 32 and I've bought 12 new cars and I've NEVER had such rude customer service and people lying straight to my face! More

Shady and unprofessional money hungry They tried to rush me thru process so I would skip over all the actual prices and they changed tune price 6xs also changed downpayment5xs They tried to rush me thru process so I would skip over all the actual prices and they changed tune price 6xs also changed downpayment5xs More

Sale went very well with my trade-in and in a timely manner. William Zatina was very helpful in my transaction. Made the time for my new purchase easy. My new Explorer is awesome. Should have done this sooner. William Zatina was very helpful in my transaction. Made the time for my new purchase easy. My new Explorer is awesome. Should have done this sooner. More

HB Ford is the Best! You want ease and fairness. Go see my man AJ and we take care of all your sales needs. Random call to store, AJ took my call and couple hours later wa You want ease and fairness. Go see my man AJ and we take care of all your sales needs. Random call to store, AJ took my call and couple hours later was walking the lot. Ross the Boss also helped guide me through the trucks I wanted and AJ helped final the deal I needed. Felt good to be HB local and help HB locals!! More

huntington beach ford is garbage i went to Huntington beach ford yesterday at 1pm they told me they were to busy to look at my truck to bring it in at 830 am , this morning i dis that i went to Huntington beach ford yesterday at 1pm they told me they were to busy to look at my truck to bring it in at 830 am , this morning i dis that the service advisor told me i should receive a call early afternoon about whats wrong with it . no phone call ever came i called at 2 was told he was on another line and he would call me back that never happened i called 20 minutes ago and now the service department is closed no one ever called me to discuss my truck and gave me the option to have it fixed or pick it up and now the sales department is telling me the service department is locked up and they dont have access to the keys and i cant vet my truck until tomorrow. unbelievable. the service manager greg called me this morning and told me to get his truck off the lot or he is calling the police More