Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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Great experience. Very helpful through the entire process. Especially being a first time car buyer. Fernando gave me a very fair price and I am very pleased with my new Very helpful through the entire process. Especially being a first time car buyer. Fernando gave me a very fair price and I am very pleased with my new car! More
Transmission Failure 2014 Cherokee Sport I purchased my 2014 Cherokee Sport 1 year ago from HB Jeep and had to return it on 6/22/2015 due to the Transmission stalling with my children in the I purchased my 2014 Cherokee Sport 1 year ago from HB Jeep and had to return it on 6/22/2015 due to the Transmission stalling with my children in the car. HB offered to fix it as it's under warranty but I don't feel safe in this car. I asked to trade up to a Grand Cherokee and they would not work with me harping over the negative equity after only one year. Could you imagine if my and my kids were struck by another car? My family would be preparing a funeral right now. More
Used car I had very good experience with your dealership, fast and up in front.I recommend this dealership for buying A new or used car.Thanks to you.Michael K I had very good experience with your dealership, fast and up in front.I recommend this dealership for buying A new or used car.Thanks to you.Michael Koroni. More
New and Used Car Experience Because our previous experiences at this place were great as we dealt with Brody/Noah and Johnny/Tomas, we returned. During both purchases, we were g Because our previous experiences at this place were great as we dealt with Brody/Noah and Johnny/Tomas, we returned. During both purchases, we were given numbers up front and given straight answers that resulted us buying a Dodge Charger and Jeep Wrangler. However, I wanted to express the disappointment my wife and I had during the negotiations at HB Jeep - New Car Sales and Used Car Sales the last two evenings. On 06/16, upon our arrival at the HB Jeep new car sales, my wife and I was greeted by Stephanie. Initially, we wanted to purchase a Dodge Caravan, which was indicated on the website as in stock, however, after Stephanie did some research, it was sold the previous night. So, we test drove a new 2015 Town and Country Touring. We decided to leave because we did not agree on the numbers because there was too much upside down on both vehicles. On 06/17 my wife and I returned to HB Jeep Used Car Sales and we were greeted by Francisco. We asked Francisco if we can see the 2011 Dodge Caravan that was advertised on the site and he found it after some time. Because it was in a poorer condition and missing options we wanted, we decided to test out another vehicle, 2014 Chrysler Town and Country. We liked the vehicle, we decided to sit down and negotiate. Again, my wife and I decided to leave because we would be at the same payments. After both visits, we were contacted by Pete Shaver to see if there was anything that he could do to make us happy customers. Unfortunately, we've already gone another route to purchase a vehicle. More
Jeep Cherokee Sport - Best experience Best car buying experience I ever had (and I bought over 10 new cars over the years). I knew exactly what I want (Cherokee Sport with certain options Best car buying experience I ever had (and I bought over 10 new cars over the years). I knew exactly what I want (Cherokee Sport with certain options) and was able to find a few cars on HB website with the best price around (beat Truecar and Costco). They do not deduct the Military or lease rebates from their price, but show it as option only if you qualify (not like many other dealers who advertised price includes the discount) I checked with 6 other dealers (I'm from San Diego and Memorial day traffic is never something I like to go through) and HB Jeep had by far the best price for this car ( and other dealers warn me they will try to push all options on me to add to the price). To make long story short, our sale guy Jack W. was the best sale guy I ever dealt with. He listened when I told him exactly what I want and went above and beyond to get me the exact car I wanted, didn't try to push extra options (which I communicated up front that I won't take ) and made this a great buying experience. The follow up in finance with Bob was the same great experience, he understood I don't want extra options, went right away over the details and explained every point of the deal. We were done with Bob in less than 30 minutes and picked up our new great Cherokee at a great price. As I told Jack when I left - I will buy my next car at HB Jeep and will ask for him to be my sale man. This experience is the reason for my 1st review ever on dealerrater and if I do another, it is most likely be on HB Jeep again. Thanks again to Jack and Bob, I will let other know about this 5 star experience. More
New white challenger I went to Huntington beach dodge yesterday and I Bought a challenger Milton carballo and the Huntington beach dodge employees made it possible custome I went to Huntington beach dodge yesterday and I Bought a challenger Milton carballo and the Huntington beach dodge employees made it possible customer service was fantastic More
Jeep Wrangler Unlimited Rubicon I return to this dealership after working with a previous sales rep. I felt no pressure to buy and was able to return at my leisure. I learned that th I return to this dealership after working with a previous sales rep. I felt no pressure to buy and was able to return at my leisure. I learned that the previous sales rep would move on and was greeted by Brody Braun. Brody quickly help me out and not only put me in the jeep that I wanted, but at the right price. More
customer service is the lowest ever as a customer I expect the best service always, if I/m ready to purchase a car I don't want to go around in circles, I'm serious and ready to write a as a customer I expect the best service always, if I/m ready to purchase a car I don't want to go around in circles, I'm serious and ready to write a check and your sales guy is telling me he doesn't do business like that??? I'm very disappointed... More
Great Experience, Aggressive pricing Had a really good experience. Found the truck I wanted online and went to the dealership. My sales advisor, Fred Tabesh answered all of my questions a Had a really good experience. Found the truck I wanted online and went to the dealership. My sales advisor, Fred Tabesh answered all of my questions and was really easy to work with. I would definitely recommend this dealership for buying a new Dodge/Chrysler/Ram car or truck. -Scott Huntington Beach, CA More
Fair and Respectful Treatment HB Jeep was the 3rd dealer I went to. Our salesman, Tom, worked with us on the phone first (as we already knew exactly the car we wanted). When I go HB Jeep was the 3rd dealer I went to. Our salesman, Tom, worked with us on the phone first (as we already knew exactly the car we wanted). When I got to the lot, he had the exact car out and waiting for me. There was no "bait and switch". Scott, the finance manager, was patient and explained the financing to me line by line. He made the changes I wanted to make and we got the deal done. Start with HB Jeep. More