Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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Great Customer Service Ryan was our salesperson and he was very kind and entertaining. Went in at 9:30pm and got done at 11:30pm. The selection of cars was tremendous, so yo Ryan was our salesperson and he was very kind and entertaining. Went in at 9:30pm and got done at 11:30pm. The selection of cars was tremendous, so you get exactly what you want for a very low price. I would definitely recommend this dealership! More
Really good customer service The sales person Milton Carballo was very knowledgeable in every way he explained everything really good and was never rude or pushy really good sales The sales person Milton Carballo was very knowledgeable in every way he explained everything really good and was never rude or pushy really good salesman I would definitely come here again. Anyone looking for a car go with him you will not be disappointed More
THANK YOU Jim Beltran and Scott!! I love my new trailhalk and Jim was by far the best jeep representative and I am a jeep person - he didn't sell or push he allowed me to make the cho I love my new trailhalk and Jim was by far the best jeep representative and I am a jeep person - he didn't sell or push he allowed me to make the choice with out any pressure!! Loved him and I would tell EVERYONE TO ASK FOR HIM! Now the bad - Beware of a man named IRON MIKE "head of Internet sales " he is rude and I almost didn't buy my car from this place because of him and i even left the day he tried to help me because I was appalled at how rude and slimy he was... Yet, I am sure glad I went back because I loved everything about buying from Jim and Scott. Thank you guys I give you both a 10 out of 10 and I will 100% buy my next cars from that dealership but only If it is with Jim and Scott !! More
"Best Prices, No Haggle, No Gimmicks." Luis Angel Alvarez was an amazing sales person, having only been there a few weeks, hedid not pressure me into a sale as a first time buyer, and he wo Luis Angel Alvarez was an amazing sales person, having only been there a few weeks, hedid not pressure me into a sale as a first time buyer, and he worked hard to get me the price I wanted for the car I was interested, they pulled it off giving me a great deal on the car I wanted for the price I wanted, Luis Angel Alvarez litterly made this the best buying experice ever, he gave me a chance, when no other dealers would, and got me the deal of a life time on my new 2012 sonic that I love so much, Thank You Angel Alvarez For being a fantastic and personable salesman, ill be coming back for many year ls to come. More
Jeep Wrangler Rubicon This a great place to buy from. I got a very well loaded Rubicon at a great price. Fred is was very helpful and was never pushy at all. This a great place to buy from. I got a very well loaded Rubicon at a great price. Fred is was very helpful and was never pushy at all. More
Exceptional service The salesmanship we received from Dan Powers was exceptional! His service was outstanding as he listened to what are needs were and guided us through The salesmanship we received from Dan Powers was exceptional! His service was outstanding as he listened to what are needs were and guided us through this process efficiently. I am very pleased with our experience and happy that I would gladly refer my friends and family to ask for Dan Powers. Thank you. More
Get it Together! I bought a used FIAT 500 last week. The advertised price was $11,598 (add $500 if you pay cash). I had cash, $12,500, every last penny I could put in I bought a used FIAT 500 last week. The advertised price was $11,598 (add $500 if you pay cash). I had cash, $12,500, every last penny I could put into the deal. The salesman kept asking what I could afford, I said, $11,598, he really wanted me to give him a payment I was comfortable with so that they could figure out their profit. My plan was cash, I knew my budget and I worked with the salesman for hours and he finally got the manager to agree to $12,799, out the door price with taxes, and title work. I had to borrow the extra $300 from family.... I got to the finance department and prepared myself for the threat of gloom and doom that awaited me and how if I purchased an extended warranty that all my worries would go away. The car had 13K miles on it and a factory warranty of 3/36, 5/50 so I did not need to pay for the extra warranty. They place the documents for signing on a table top screen so you can't really "see" all of the contract, which is probably not a good idea and also how they got the next item by me. The finance person said, "You will have 'free' Nitro refills on your tires for life." He said it something like, get Nitro fills for life.... Not so free, there was a fee of $179.00 in the contract that I did not see while we were signing. There was a "3 day return" option added in without the customer asking for it. That little gem is a fee of $250.00 I refused and he kind of huffed and puffed a tiny bit about having to print out a form stating I refused that fee. A total of $448.00 in "hidden" fees. I looked up their "Yelp" ratings and found several other customers complained about the same thing only to be responded with a warning to read the contract. That is sad, but I guess they really need that $448 per car, they don't have a customer waiting area to speak of and the vending machines are outside in the repair department. The last complaint I have was regarding a phone call a few days later asking me for $972 to pay the vehicle taxes. I was taken a back on this one. The price was negotiated, the deal was made, the money was paid and now they said that a slight paperwork error was made and I owed the taxes. It would be impossible for a customer to renegotiate a contract after the sale and get back any money, so why would this dealer believe they could renegotiate with their customer after the fact? I let the finance person know that I would need to consult legal advice as to my position on this request for ADDITIONAL funds. I have found no where that the dealer can ask for more money legally, and have not heard from him again. Don't buy here unless you are very careful, make sure the salesman knows you can use a calculator to determine the actual cost of the vehicle you wish to purchase. Know the taxes for the county you are purchasing from, and get an idea of the vehicle tag costs too. The price was reasonable and that is the reason I am giving it a 3 star. The salesman was really nice, personable, and I would buy a car from him again..... but he had no leverage, it was all up the the sales manager on duty that night which really prolonged the process. More
So happy we stopped here! My experience here was great! It was my first time buying a car and I had been saving up for more than a year. The salesman, Rick Strong helped me and My experience here was great! It was my first time buying a car and I had been saving up for more than a year. The salesman, Rick Strong helped me and my parents with the process so much. He wasn't like other salesmen we had talked to at other dealerships. He genuinely cared about my purchase and knew what he was talking about in every car we test drove. I love my 2012 Nissan Sentra and I am very grateful we stopped here! More
amazing price and serve too! I saw an amazingly low website price on a new Ram 1500. Went to the dealership and actually bought it for that same amount. No games or gimmicks! I saw an amazingly low website price on a new Ram 1500. Went to the dealership and actually bought it for that same amount. No games or gimmicks! They have an extensive selection of accessories that you can add to the financing of the vehicle. The finance department has the latest in technology. Super fast! More
First new car buying experience in 12 yrs. Being a Jeep and Chrysler owner for over 25 years this was the first new car buying experience in 12 years. It was such a new and easy experience. O Being a Jeep and Chrysler owner for over 25 years this was the first new car buying experience in 12 years. It was such a new and easy experience. Our sales person Jim Beltran was very helpful throughout the process and found the car that was right for us! More