Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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Simply Awesome I traveled 400 miles to buy a new Dodge Challenger from Brody Braun at Huntington Beach Chrysler Dodge Jeep Ram because they had the exact model I wan I traveled 400 miles to buy a new Dodge Challenger from Brody Braun at Huntington Beach Chrysler Dodge Jeep Ram because they had the exact model I wanted. I flew down, made the purchase and drove the car back. They knew I had no way home if I did not make the purchase and could have played games with me, but they delivered on every verbal promise during our discussions on the phone and they REALLY treated me like a king! I have already referred my sister who is looking for a car and I may be buying a Jeep soon. If I do, it very well may be from Brody despite the 400 mile trip. Bob from Oakland. More
Awesome choice Dan Powers provided Excellent customer service from start to finish. All the staff were friendly and welcoming. And the prices were very competitive. Dan Powers provided Excellent customer service from start to finish. All the staff were friendly and welcoming. And the prices were very competitive. Thank you. More
Excellent experience! Highly recommend. Don't waste your time at any other Chrysler dealership. Excellent customer service-couldn't be more satisfied. Went to Lake Elsinore Highly recommend. Don't waste your time at any other Chrysler dealership. Excellent customer service-couldn't be more satisfied. Went to Lake Elsinore Chrysler to test drive a Chrysler Town and Country. We knew they had the exact same year and model at H.B. Chrysler for less. After the test drive the Lake Elsinore Salesman and Manager tried to convince me that H.B. would not honor their asking price once I drove there. I called H.B. from Lake Elsinore Chrysler and talked to Chris Amato, Executive Sales Manager. Chris explained they do not play games like that at H.B. and he would even put the price in writing before I made the commute. He immediately e-mailed me the price and the out-the-door price. Once we arrived at H.B. Chrysler, Chris Amato made the buying process easy. He honored everything he said he would. It was easy to get financing, no games-just a great experience. More
Great experience My co worker recommended this dealer and said they had great customer service and prices. She was definitely right. Before we made it to the door Eric My co worker recommended this dealer and said they had great customer service and prices. She was definitely right. Before we made it to the door Eric Rodriguez greeted us on the lot. He was very helpful and kind through the whole process. I was a first time buyer and was kind of nervous but he was very knowledgeable and made us feel comfortable right away. I drove away with a Jeep Grand Cherokee that I love. I would definitely recommend this dealership. More
Buying cars in getting easier I went to edmunds.com to get car offers after we knew what we wanted. This dealership offered us $7,000.00 off a new car, others offered us $3-$4,000. I went to edmunds.com to get car offers after we knew what we wanted. This dealership offered us $7,000.00 off a new car, others offered us $3-$4,000.00. This dealership has lots of inventory. Brody Braun was extremely helpful. A few bumps because not all the inventory is on that lot. But we got the car we wanted, saved big bucks, were treated well and were even given a free t-shirt. Thank you Huntington Beach Chrysler Jeep. Mike and Sally More
Amazing first-time car buying experience Dan Powers and all of the fellow associates at Huntington Beach Chrysler Dodge Jeep RAM made my first-time car buying experience wonderful and somethi Dan Powers and all of the fellow associates at Huntington Beach Chrysler Dodge Jeep RAM made my first-time car buying experience wonderful and something I will always be thankful for. The 2016 Jeep Patriot I had test driven one day prior, with all of the bells and whistles on my list, had sold just as I was getting off the freeway to come buy it and I was devastated! Dan searched and searched through their inventory until we found a Patriot with all of the same features, while remaining relatively the same price, with just a different exterior color and I fell in absolute love with it. He even stood with me outside while I just sat staring at the vehicle until I was absolutely sure it was the right choice for me. I never once felt pressured into making a decision, and he treated me like one of his own children in terms of helping me find a safe, and dependable vehicle. The finance process went smoothly and quickly and the overall customer service I received from this dealership was excellent and I will be sure to recommend anyone I can to them! Thanks again so much Dan, my new Jeep Patriot is the car of my dreams and it was all made possible with your help! More
Excellent Buying Experience I would highly recommend anyone in the market for a new Jeep to work with Patrick Bankemper and Tony Cruz. They were both extremely helpful and knowle I would highly recommend anyone in the market for a new Jeep to work with Patrick Bankemper and Tony Cruz. They were both extremely helpful and knowledgeable while making the buying experience painless. I left feeling like I had the vehicle I wanted and my business was important to them. In addition, they were extremely conscious of my time and pushed to make sure the process took as little time as possible...but still made sure they covered all of the necessary items and all of my questions were answered. More
Negative first impression immediately rectified I went to the dealer with a purchase imminent- had done my research and knew the exact car I wanted was on the lot. The first salesman I encountered I went to the dealer with a purchase imminent- had done my research and knew the exact car I wanted was on the lot. The first salesman I encountered was incredibly arrogant, condescending and dismissive- I don't think he understood that cars are a commodity and therefore negotiable in price ( unless you're selling the new Bentley SUV) , and it's very easy to drive a few miles in any direction and find someone else selling the same thing, so your customer service skills are indicative of your success so you don't lose a sale to another dealership. Fortunately, Nader the sales manager noticed the situation, swooped in and took over and and introduced me to some super friendly, personable and gracious sales staff. I was about to take my business elsewhere after that initial experience at the dealership that gave credibility to its negative Yelp reviews- but because of the great customer service afforded by Nader Heidary and Chris Moody and Pat Bankemper, I purchased a new 2016 Wrangler Unlimited from HB Jeep. The transaction was efficient, courteous, hassle-free and easy. If you populate the sales staff with people who are friendly, charming, consummate professionals and appreciate their customers like Nader and Chris and Pat, those negative Yelp reviews will be a thing of the past. Good save. More
Cruise'n in my 2016 Jeep Wrangler Unlimited After researching the best location to purchase my Jeep I scheduled an appointment with Chris Moody. When I showed up for our appointment I was notifi After researching the best location to purchase my Jeep I scheduled an appointment with Chris Moody. When I showed up for our appointment I was notified that he was not in that day, in that moment I was very disappointment that he wouldn't have called or emailed me to inform me that he wouldn't be in. So as I looked around the lot for my perfect car I was greeted in the lot by Pat, off top very nice and pleasant guy. He explained that Christ days were switched and he would be assisting me (which I couldn't have asked for a better sales guy). I described my perfect Jeep to Pat and he said he had exactly what I was looking for. He tried locating the car that he looked up but had a hard time finding it in their other lot. He took me for a drive to the other lot to help locate it, and when we found it I was instantly in love!! We took it for a test drive and I was ready to go home lol. We went back to the dealership and started going over numbers, I was excited that I knew my car was right outside the door. Once we negotiated the price and they worked with me with what I could afford. I was ready to sign the paperwork which took another 45mins. All in all Pat is the man, great attitude, honest and trustworthy man. Want a new car call on Pat!!! More
The dealership I bought from Dealers are like Dentists to me but HB did a really good job of helping me find what I was looking for. Jim Beltran took the time to go to the "off s Dealers are like Dentists to me but HB did a really good job of helping me find what I was looking for. Jim Beltran took the time to go to the "off site lot" and walk through the trucks till I found what I was looking for. No pushing or heavy handed sales, just real helpful. More