Huntington Beach Chrysler Dodge Jeep RAM

Something Special Here at Huntington Beach Chrysler, they really put there trust in you and give you the opportunity to get what you came for. My sales rep name was Jea Here at Huntington Beach Chrysler, they really put there trust in you and give you the opportunity to get what you came for. My sales rep name was Jeania Ortega and she was a sweetheart. Although I came in for a RT manual Challenger, I left with a SXT automatic however they put in a good word for me with the bank and helped out big time with my down payment. Not to mention I was -$8k with my trade in. Thank you guys and I look forward to doing business with you guys in the future. More

Miracle workers ! Monica Porras was my sales person. She was so nice and attentive, and so sweet to my 3 year old hyper son who was all over the place. Very polite and Monica Porras was my sales person. She was so nice and attentive, and so sweet to my 3 year old hyper son who was all over the place. Very polite and to the point, I liked that she listened to my requests and went the extra mile to get us an amazing jeep! We left very satisfied and grateful. Thank you so much for helping us get our new car you guys are the best!! More

Richard Conley was patient & personable, not like the rest! Everyone coming here should know that this is a very busy dealership and if it was not for this reason you would not get such great prices. Be patient Everyone coming here should know that this is a very busy dealership and if it was not for this reason you would not get such great prices. Be patient and it will be worth your wait. Richard Conley was great, he helped us get a GREAT deal on our 2016 Dodge Journey. He definitely stood out from all of the other employees that looked stressed and in a hurry (again this is for a reason). He was very patient, did not mind bringing several cars from their separate lot (they have a huge inventory just on a separate lot about a block away) Save your time in the dealership and look at what they have available online ahead of time so you have a direction immediately on what cars for them to bring over for you to look at. We came at a great sales time and also got a great warranty service package. Thanks again Richard and Andy! More

Buy Here! I was looking for a Charger for a few months. I met a guy how bought his Charger from Huntington Beach Chrysler Dodge Jeep Ram (CDJR). I checked out I was looking for a Charger for a few months. I met a guy how bought his Charger from Huntington Beach Chrysler Dodge Jeep Ram (CDJR). I checked out their selection and found the Charger I wanted. I contacted HB CDJR. Eric Rodriguez called me back. He invited me down. Went down and Eric worked with me and we made a deal. Great Salesman! I drove from Oxnard, CA to buy my Charger! That alone says everything. More

Justin and Jeff are amazing! If you want the best customer service, see Justin Hill and Jeff the sales manager. Because of them we walked out with a great deal on a 2016 Ram!! Th If you want the best customer service, see Justin Hill and Jeff the sales manager. Because of them we walked out with a great deal on a 2016 Ram!! Thanks guys for helping us out and making everything great! -M More

Deceptive, Dishonorable, Disappointing – DO NOT TRUST THEM! Huntington Beach Chrysler Dodge Jeep Ram -- Deceptive, Dishonorable, Disappointing – DO NOT TRUST THEM! Having purchased vehicles from HB Jeep befor Huntington Beach Chrysler Dodge Jeep Ram -- Deceptive, Dishonorable, Disappointing – DO NOT TRUST THEM! Having purchased vehicles from HB Jeep before, and having recommended them to many of my 940 clients over the years; I was EXTREMELY disappointed today in their lack of integrity – even after admitting they screwed up! I saw them add for 2 vehicles I was looking for, contacted their sales person and made arrangements to purchase before the 1 ½ drive each way and verified the pricing! Within 10 minutes of arrival, I noticed that the MSRP on the vehicle’s window sticker was significantly LOWER than what they said in them adds; making their discount less than advertised. I pointed this out to the salesman, who said – “I’ve never seen this happen before. My apologies. I’m sure my manager will honor the error.” I mentioned that maybe the other vehicle was correct; sad to say, it too had the same deceptive error. What are the odds! If you’ve ever bought from them, you were probably quietly screwed too. 1 ½ hours later, after having most all the work completed to purchase the vehicle; the manager admitted the error; but, said that “in small print, it says if a mistake is made, we don’t honor them”. I’m an employer, if my employee makes an error – I will do my best to honor it and serve the client. They admitted the error but was unwilling to make even a ONE-dollar adjustment towards the $1,000 error. Thus, they went from being a vendor I would recommend to a deceptive, dishonorable dealer. I would suggest that you avoid them. HONOR DOESN’T MATTER IN POLITICS; but, it should matter in business! More

Best inventory best pricing We found the Cherokee we wanted and negotiated a great deal with Kruger. We are very happy the new vehicle and thank you hb jeep. We found the Cherokee we wanted and negotiated a great deal with Kruger. We are very happy the new vehicle and thank you hb jeep. More

Bought new car Salesman was dedicated. Justin hill. He answered all of our questions and was very respectfull and polite. This is our second car we bought from HB ke Salesman was dedicated. Justin hill. He answered all of our questions and was very respectfull and polite. This is our second car we bought from HB keep dealership. They have lots of inventory to choose from and the best prices in so. Cal. Sincerely recommend checking out here for autos. More

Very Disappointing Experience EXTREMELY DISAPPOINTED in how this dealership handled customer service. After TWO WEEKS, our brand new Jeep that we bought at this dealership would n EXTREMELY DISAPPOINTED in how this dealership handled customer service. After TWO WEEKS, our brand new Jeep that we bought at this dealership would not start. This was disappointing in itself, but my review is based on how inadequate the situation was handled. When the car did not start on a Saturday night, I tried to contact the dealership but found that not many people were there, which was understandable. I left a message with Tom Cruz, the sales manager, and I left two messages with Jacob Jacobo, the man that helped us buy the car. I also left a general voicemail with the receptionist that night for ANYONE to get back to me. I received no calls back the next day, so I left a separate message with each of the men above another message with a different sales manager, and another message with the receptionist again for anyone to get back to me. I had to have the car towed TWICE from one dealership that was the closest to me, then to Huntington Beach. This was covered under warranty, but essentially our day was gone while we waited four hours to get the car to the dealer. My husband and I work in San Diego, and we needed to get into a rental or something to get back and thankfully, the service department helped us with that, which is why this review is in my opinion worth one star (even if there is no option for zero stars). Although our car was not in the dealership's possession, they put us into a rental, but this would bite us in the butt later since we didn't get paperwork for the mileage coming in. We still did not receive any correspondence back, after FOUR days, and after leaving voicemails every day with the receptionist, it was finally ridiculous and I sent an email to Tom and Jacob. Then Tom emailed me back right then and there and told me that him, and his whole team were out, and this was why no one had contacted us. I find that extremely hard to believe because the day before the receptionist let me know that Jacob had been in, but left early. After telling Tom this via email, I hadn't heard back from him, and still haven't. My Jeep was ready after almost two weeks of being in the service department, and while I appreciated that our car was worked on, when we got our car back there was almost 200 extra miles on the car. Now we did not have the paperwork as I mentioned with our situation of the car not being in when we received the rental. But the service department gave us the invoice letting us know the car came in at 1420 miles, which it did not, had been driven 5 miles to check if it worked, and it says that we received the car back with 1426 miles on it. However, we have pictures that our car came out at 1423 miles. Something wasn't right, and this whole situation was just wrong in the first place. I would caution everyone about coming here. It was not only disappointing, but just upsetting and a huge hassle that no one should have to deal with when buying a new car. More

Dawn kinney Dawn was amazing not pushy at all. Knew her stuff we were very happy. Am 64 have bought many new cars and used and have never had such a pleasant expe Dawn was amazing not pushy at all. Knew her stuff we were very happy. Am 64 have bought many new cars and used and have never had such a pleasant experience. Thank you for hiring such competent people as Dawn Kinney. A tribute to ur dealership More