Huntington Beach Chrysler Dodge Jeep RAM

Deceptive Advertising at Huntington Beach Jeep We drove round trip 100 miles and four hours to Huntington Beach Jeep, to find out that the ad for the price of the Jeep was deceptive. They basically We drove round trip 100 miles and four hours to Huntington Beach Jeep, to find out that the ad for the price of the Jeep was deceptive. They basically tried to force us to pay $2500 dollars for Nitrogen in the tires and GPS. It is extremely deceptive, if not fraud. More

First Car Buyer I just wanted to say that I had a great experience with my sales person Holly Fausz she was very patient with me and she really understood what I was I just wanted to say that I had a great experience with my sales person Holly Fausz she was very patient with me and she really understood what I was looking for. More

Bought Jeep here. Service use to be great... not any more. They always say 2 hours ...never happens, See lots of people walking around but sure is milage they accumulat Service use to be great... not any more. They always say 2 hours ...never happens, See lots of people walking around but sure is milage they accumulate. More

Salesman was nice but.. The salesman Victor was a really nice, honest guy. I honestly felt bad leaving the dealership because he did everything he had to do. It wasn't until The salesman Victor was a really nice, honest guy. I honestly felt bad leaving the dealership because he did everything he had to do. It wasn't until his manager stepped in with my "deal" when things went south. First off, they are telling me the price of the wrangler I want to purchase is $32.5K then this dingo walks in and tells me my monthly payment is going to be $797 over 72 terms, they clearly werent looking to sell a car. They add in their $4k dealer accessories kit which is smoke and mirrors, and tell you that you must finance the vehicle through the dealership for atleast 3 months at 7% APR, then you can refinance with any lender. As someone with very good credit, I've never seen modern cars selling with 7% APR. I managed to shave $2K off their dealer accessories and took out the other xxxxxxxx warranties they tried baiting in as well, so for those that say its non negotiable, it is but they wont take it all off. The final straw for me was the insult of an offer for my trade in, they were a good 30% under its fair trade in value, I have other offers from dealerships and carmax to back up my "fair value" assesment. I walked, too much smoke and mirrors, hidden fees, etc. I will be buying a wrangler but certainly not from them. They'll also reply to this and likely say something along the lines of we sell 10,000 cars a year all at our advertised prices 100% of the time, but if you read all the reviews here you'll quickly understand that is total poppycock. More

Be prepared to walk Their price is acceptable yet they added this unnecessary package (see other ppl reviews) Lease and purchase prices promotion are different...be sure Their price is acceptable yet they added this unnecessary package (see other ppl reviews) Lease and purchase prices promotion are different...be sure to know what number you're working with. They will ask you what you want to pay but they don't tell you what price they ate working off. Don't go after 6pm or eat dinner b4 u go. It's better if you walk so they will negotiate price with you...do your homework. I didn't have much choice because I need a car and they were the one had inventory. More

Bait and Switch They offer "great deals" on their advertisements and online. However, you have to add back on the dealer options which are only negotiable. So the p They offer "great deals" on their advertisements and online. However, you have to add back on the dealer options which are only negotiable. So the price goes back up. More

Worst dealership ever to get your car serviced Not only did I have to rent two rental cars because the first one the back hatch was broken. But they hit my car into separate areas took 45 minutes t Not only did I have to rent two rental cars because the first one the back hatch was broken. But they hit my car into separate areas took 45 minutes to find my car and when I got in my car it’s smelt like a cigar. Which means it was being driven around while I was waiting for it I’m assuming. My gearshift is not as smooth as it used to be it is sticking and they never call you back! Also my alignment seems off and wondering if it’s from the guy that was joy riding in my car while smoking his cigars! I find this place very unprofessional. There where 3 other clients and they’re complaining about servicing of thier cars while I was waiting for my car for 45 minutes for them to find! More

Do they even want to sell cars? We called the dealer about one SPECIFIC vehicle (2019 Dodge Durango RT AWD). We told them we were driving from out of town and would be there in rough We called the dealer about one SPECIFIC vehicle (2019 Dodge Durango RT AWD). We told them we were driving from out of town and would be there in roughly 2-2 1/2 hours. We specifically asked if they could have the car ready for us to drive. They agreed. We called 15 minutes before we arrived only to find out they didn’t actually know where the vehicle was. They have multiple different lots and in the 2 1/2 hours we gave them to find the vehicle, they did no such thing. We got there and the vehicle was not there, however they tried to pressure us into starting paperwork to buy a vehicle we have not even seen?? We waited an hour and nobody even knew what lot the vehicle was even on. We talked to 5 different people and nobody was actually knowledgeable enough to help us. Everybody promised they would find out right away, only to never see them again. We then got a call 2 hours after we left the dealership incredibly upset, only for them to ask where we were because they had our WRANGLER ready for us to look at. THEY DIDNT EVEN REMEMBER WHAT CAR WE WANTED. Needless to say, you couldn’t pay me enough to step foot back onto that lot. More

Illegal bait-and-switch for all cars in inventory -------BUYER BEWARE-------.... ALL PRICES YOU SEE ADVERTISED ONLINE ARE """NEVER""" THE PRICE YOU WILL PAY, according to Mario the salesman who told m -------BUYER BEWARE-------.... ALL PRICES YOU SEE ADVERTISED ONLINE ARE """NEVER""" THE PRICE YOU WILL PAY, according to Mario the salesman who told me this dirty secret that this dealer recently changed their policy. EVERY THOUSAND OF VEHICLES IN-STOCK (NEW AND USED) NOW REQUIRE A MINIMIUM OF $4,000 MARKUP PRICE ($1,500 more for RAM trucks) FOR THE JUNK DEALER AFTERMARKET ACCESSORIES INSTALLED before they will sell the cars to you, AND IT IS """NON-NEGOTIABLE..."""" Their markup price may be possible to negotiate on very-rare case basis, but only good for few hundred dollars off max. If you are a guy, FORGET IT, you are required to pay the full $4,000 markup price. Only ladies can negotiate the $4,000 markup aftermarket price for few hundred dollars less. They are very-PREJUDICED and BIASED on who will get the discount or not, and I saw all these events on my face personally overhearing from other customers nearby. Not every people will get the same price, opportunity, and discount. PLEASE SAVE YOUR TROUBLE AND LOOK ELSEWHERE...Run, RuN, RUN AWAY... (PS: This 1-star review wouldn't be posted if dealer didn't screw up with the wrong stock number of vehicle we originally worked on for 24 hours straight, but sold it to different customer instead despite my bill of sale contract was already created and signed. I lost my patience and anger, their stupidity, and stormed out. I would be happy to keep this bait-and-switch dealer a secret and give them 5 stars today (and not post this review) if they didn't screw up on me. Huntington Beach Chrysler Dodge Jeep dealer is the lowest, lowEST, and LOWEST of the worst you can find in this whole United States country.) -------YOU'VE BEEN WARNED!!!.......-------- More

Purchase new vieacle Very bad experience, not recommend, had deposit 10000,tried to get more financial options, they just give only 6 years,they were very disrespectful an Very bad experience, not recommend, had deposit 10000,tried to get more financial options, they just give only 6 years,they were very disrespectful and impolite More