Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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My husband and I was looking for a car for our son. My husband and I was looking for a car for our son. Prashant helped us out. We had a great experience. We will definitely refer him to our friends a My husband and I was looking for a car for our son. Prashant helped us out. We had a great experience. We will definitely refer him to our friends and family. More
I purchased a vehicle this weekend and had a terrific experience. Taylor made the buying process easy without any stress. I will definitely be returning when I come to purchase my next vehicle! experience. Taylor made the buying process easy without any stress. I will definitely be returning when I come to purchase my next vehicle! More
I usually don’t like walking into dealerships because of the pushy salespeople but Juan Gomez made my car shopping experience feel like a breeze. He answered all of my questions and I never felt like he was the pushy salespeople but Juan Gomez made my car shopping experience feel like a breeze. He answered all of my questions and I never felt like he was trying to up-sell me on different packages. Overall it was a great experience working with Juan Gomez and the staff at Huntington Beach Jeep. More
Asad Chris, and Jason Helped me so much with my all Asad Chris, and Jason Helped me so much with my all online transaction tobe a disaster 😞 they overcharge me for extended warranty $4000 an Asad Chris, and Jason Helped me so much with my all online transaction tobe a disaster 😞 they overcharge me for extended warranty $4000 and another almost $4000 for a all package included a gps failure system that is garbage 🗑 wich I was not agree to and they insisted if you don't buy it we can't sale you the car thats BS , and the worst is that they act like they care about the customer but in reality they aren't, also was promise a set of mats and they just give the bear 🐻 look specially (ASAD) , if you go there make sure they don't overcharge you for sure never will buy again from that dealer wich the only good thing its the name Jeep 😡 More
I had called the dealership regarding the car I liked and when I went in to look at the car the sales representative told me a different price altogether with a $5000 ad on for $12000 car. This felt like a s when I went in to look at the car the sales representative told me a different price altogether with a $5000 ad on for $12000 car. This felt like a shear dishonesty.While the negotiation for the car the sales manager also got extremely loud and made fun of my budget. I felt extremely embarrassed and shaken at the same time. There might be better experiences for other individuals but for me this was nothing less than a nightmare. More
By far the worse experience I've had buying a vehicle at a dealership! Brian Lara over at the fleet sales department sold me a 2021 City van which I paid a deposit on. I came back a week later and was bate/ a dealership! Brian Lara over at the fleet sales department sold me a 2021 City van which I paid a deposit on. I came back a week later and was bate/switched with another van. Nonetheless, I took it anyway because it had rear parking sensors. On the day I was making my payment and going through paperwork and credit and all that stuff, it took three hours to get through everything. Towards the end, he argued and fought with me about not downing a stupid app on my phone that is part of Chrysler / dodge's marketing scheme. I told him I don't want to do it and why is it a requirement? He told me he was being forced by management or he would get fired. I told him that's not my problem, there is no law that states I am supposed to download an app. But anyway, I downloaded the stupid app but then he tries to force me into signing into the app so he can take a screenshot of it and show it to his boss for proof... what??? Are you kidding me? I am NOT doing that! long story short, he begins to threaten me that he will reverse the transaction if I didn't do it. I told him that you already have my signatures and ran my credit and took my deposit and I already wasted 3 hours of my life in your xxxx office and that I will lawyer up if he does it. He comes back after talking to his boss and tells me I will receive NO support from dodge if I don't do it and I said I don't need it. As we walked out to get the car, he starts yelling at me for not allowing me to do his job. What job? I gave you a deposit, you ran my credit and I am approved to take the car. You did your job. Now you're forcing me to download a stupid app and prove to you that I am signed up with it. In which law or rule book does it say I HAVE to do that? Brian Lara NEEDS to be FIRED! Don't bother with this dealership.. avoid at all costs!! More