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Huntington Beach Chrysler Dodge Jeep RAM

Huntington Beach, CA

4.6
1,333 Reviews

16701 Beach Boulevard

Huntington Beach, CA

92647

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Showing 1,333 reviews

October 13, 2021

Was a little nervous until i met Art, he was super cool and laid back, he made buying a car easy. More

by Joe Stroak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
Oct 14, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Joe, it's wonderful to hear that Art made you feel at ease during your purchasing experience. Congrats on making a great decision, and thanks for giving Art a shoutout! --The Huntington Beach Chrysler Dodge Jeep RAM Team

October 12, 2021

Price not as advertised, time, gas and miles wasted. Wanted to push a payment without even running credit More

by Freddy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Shaver, Kevin Corning
Oct 12, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Freddy, I'm sorry to hear that you left us frustrated. I wish that we had left a better impression, and I apologize that we let you down. We strive to deliver fair and competitive pricing, so it's disappointing that we let you down in this regard. If you have any lingering questions or if there's anything we can do to be clearer next time, please let me know. Best, Mike Harrington - General Manager - 714-594-5350

October 12, 2021

My husband and I was looking for a car for our son. My husband and I was looking for a car for our son. Prashant helped us out. We had a great experience. We will definitely refer him to our friends a More

by Kanchan Dhakal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prashant Rana
Oct 12, 2021 -

Kanchan Dhakal responded

My husband and I was looking for a car for our son. Prashant helped us out. We had a great experience. We will definitely refer him to our friends and family.

Oct 13, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

It is wonderful to hear Prashant was able to assist you and your husband so well, Kanchan! Thank you for choosing Huntington Beach Chrysler Dodge Jeep RAM and we wish you all the best in your new ride. Take care!

October 07, 2021

HB Jeep has the best selection of vehicles and great customer service. Don't waste time at other dealerships just head towards HB Jeep! More

by marktibi54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Hensley
Oct 07, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback, Mark! - the Huntington Beach Chrysler Dodge Jeep RAM team

October 05, 2021

I purchased a vehicle this weekend and had a terrific experience. Taylor made the buying process easy without any stress. I will definitely be returning when I come to purchase my next vehicle! More

by Maryluedtke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Hensley
Oct 05, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Congratulations on your purchase! We are so happy that Taylor and the team could deliver an easy, pressure-free experience for you. Thank you for coming to Huntington Beach Chrysler Dodge Jeep RAM!

September 29, 2021

Tommy and John were both very helpful, Got a great deal and will be back again. More

by Jack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ernandes,John Orozco
Sep 29, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Jack, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Tommy and John. Drive safely, and we hope to see you back again at Huntington Beach Chrysler Dodge Jeep RAM!

September 29, 2021

I usually don’t like walking into dealerships because of the pushy salespeople but Juan Gomez made my car shopping experience feel like a breeze. He answered all of my questions and I never felt like he was More

by SKG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Gomez
Sep 30, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Juan. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Huntington Beach Chrysler Dodge Jeep RAM!

September 20, 2021

Asad Chris, and Jason Helped me so much with my all Asad Chris, and Jason Helped me so much with my all online transaction tobe a disaster 😞 they overcharge me for extended warranty $4000 an More

by Mr. Alfy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
asad, jason, chris
Sep 21, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

I am sorry to hear that you did not have a better purchase experience working with us. We strive to make the process go smoothly for our guests, and it is disappointing that my team missed the mark. I apologize for any mistakes made on our end and would appreciate another chance to speak with you to see how I can help clear things up. If you are willing to discuss this, please give me a call at your earliest convenience. Thank you, Mike Harrington - General Manager - 714-594-5350

September 18, 2021

I had called the dealership regarding the car I liked and when I went in to look at the car the sales representative told me a different price altogether with a $5000 ad on for $12000 car. This felt like a s More

by naqiab
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I forgot the name of the individual.
Sep 20, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

We're sincerely sorry your recent experience left you feeling this way, and we can assure you this is never the outcome we want for our valued guests. I will share this feedback internally so we can evaluate our practices and ensure we're communicating costs as clearly and consistently as possible moving forward, but if you'd like to discuss this directly, I also welcome you to give me a call. I would appreciate the opportunity to address your concerns and see how I can help make this right. Best, Mike Harrington - General Manager - 714-594-5350

September 16, 2021

By far the worse experience I've had buying a vehicle at a dealership! Brian Lara over at the fleet sales department sold me a 2021 City van which I paid a deposit on. I came back a week later and was bate/ More

by willwillwill718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Lara
Sep 16, 2021 -

Huntington Beach Chrysler Dodge Jeep RAM responded

Will, I am sorry to read this review. We strive to make the purchasing process go smoothly, and it is very concerning that this was not better reflected in your experience. I apologize for the way you were treated during your visit and assure you that we do not run our business to inconvenience our guests. I would appreciate the chance to speak with you so I can better understand this feedback and see what I can do to help clear things up. If you are willing to discuss this further, please give me a call at your earliest convenience. Thank you, Mike Harrington - General Manager - 714-594-5350

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