Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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Great, painless, straight forward, no B.S. experience buying a new 2012 Dodge Challenger SRT 392. My salesman was Bill Saylor, and he was great in following up with phone calls to questions, and communic buying a new 2012 Dodge Challenger SRT 392. My salesman was Bill Saylor, and he was great in following up with phone calls to questions, and communication. I found the best price in SoCal for this car which was fully loaded with all options on their website. I thought the price was too good to be true, and I live 50 miles away, the last thing i wanted after driving an hour and a half with traffic is to find out the price was a bait and switch, or they didn't have the car they advertised. This was NOT the case. From my first call to Bill to inquire about the car, he confirmed the price advertised was what the car was to be sold as. No haggling, ZERO pressure to buy. As I said the price was too good to be true, 7K less than every other dealer in my area, so I was waiting for deal to get "upsold" or have hidden fees like VIN etching, or dealer prep fees.. But nothing like that ever happened, every thing was very transparent in the deal, and all questions where answered, with out any pressure to upgrade to other features like extended warrantees. They did offer, but you only have to say your not interested once, and it never came up again. The whole team was very relaxed, and professional including the finance lady (forgot her name, but she was great too). Thanks again Bill Saylor, and Huntington Beach Chrysler for making this a great, stress free car purchase! More
Richard Ambrose 'SALESMAN OF THE YEAR', My brother almost died in car crash. The JEEP he put him in saved his life. Thanks to JEEP & Richard. God bless. died in car crash. The JEEP he put him in saved his life. Thanks to JEEP & Richard. God bless. More
i was very pleased with the overall service provided to me by Dean and the dealersship. i enjoyed working with Dean in finding my new vehicle. The process was unlike my experiences in the past. i like the me by Dean and the dealersship. i enjoyed working with Dean in finding my new vehicle. The process was unlike my experiences in the past. i like the "no haggle" approach. the price of the vehicle was exceptional! More
Erick was great, very kind and helpful. The assistant closer was rude and poorly presented himself. He left us with a bad taste in our mouth. He smelt like smoke, was wearing unprofessional clothing, and closer was rude and poorly presented himself. He left us with a bad taste in our mouth. He smelt like smoke, was wearing unprofessional clothing, and told us he didn't even like cars. I'm not normally hard on people, but if I didn't feel like I got a good deal on my car I would have left the dealership because of this worker. More
Let me just start by saying: Dan is awesome! After a Let me just start by saying: Dan is awesome! After a less than satisfactory visit to another dealer in Long Beach we were a bit discouraged but af Let me just start by saying: Dan is awesome! After a less than satisfactory visit to another dealer in Long Beach we were a bit discouraged but after some thought decided to give just one more place a try. We searched the internet and found the Dodge Charger we were looking for at a really great price at HB Dodge Chrysler Jeep Dealer. We arrived at this dealership and Dan Powers greeted us right away and hurried along to find us the exact car we were looking for. We had already had a test drive at the dealership so we went right into his office to work out a deal to trade our car in for. The team or "cast" (as Dan calls them) worked very efficiently to get us a great deal in the price range we were looking for. Dan was so nice and engaged us in good conversation the whole time. Of course (as anyone who buys a car knows) buying a car takes a bit of time to work out but Dan and staff made time fly. Dan was very thorough and made sure we knew about all the cool features of our new car. They also made no fuss over our two young children getting restless & running havoc. We felt super comfortable. Overall we would give this place a 5+ star rating. More if we could. We loved Dan, I wanted him to take him home but the dealership wouldnt let me! Haha=) We look forward to working with Dan and his awesome hat again in the future! More
Richard and Jim were awesome! They were super nice and personable guys! Really let me take my time with such a major purchase. I never felt pressured or annoyed like I usually do with other sales guys. I personable guys! Really let me take my time with such a major purchase. I never felt pressured or annoyed like I usually do with other sales guys. I have bought 3 cars from HB chrysler/jeep/dodge and recommend them all the time! More
Great service, Chris responded with honest and direct answers to my questions. I am so tired of the ridiculous artificial fees that some dealers add to the "sale" sales price. Would recommend this deal answers to my questions. I am so tired of the ridiculous artificial fees that some dealers add to the "sale" sales price. Would recommend this dealership to anyone. More
I went to HB Jeep with my fiancee to purchase a Jeep Grand Cherokee 2012. The customer service was fantastic. Our sales representative Dean Meltzer. He was very knowledgeable about the Jeep engine, a Grand Cherokee 2012. The customer service was fantastic. Our sales representative Dean Meltzer. He was very knowledgeable about the Jeep engine, and was also very friendly. There was little to no pressure to buy. The sales staff was extremely calm, clear, and informative. The price that we paid was probably, in our opinion, the lowest price that we could pay for the vehicle, when compared to other dealerships. Our business manager Richard Lee was also very personable, candid, and informed. He answered all of our questions in the most professional manner. Overall, Huntington Beach Jeep is the best dealership I have ever interacted with. More
My thanks to Rich Ambrose and the whole staff at HB Jeep for a very pleasurable car buying experience. I love the laidback/no pressure, yet professional atmosphere and treatment I received. The whole proc for a very pleasurable car buying experience. I love the laidback/no pressure, yet professional atmosphere and treatment I received. The whole process was (relatively) quick and pain-free! I did a lot of research and shopping around and the selection & Internet Pricing was the best I found. Thanks again Rich for all your help and patience. You really taught me a lot about my new Grand Cherokee. There are lots of gadgets on this thing I would have no clue how to use had you not taken the time to run through it all for me. Your kind of customer service can't be beat! Take care brother! Mike H More
Dealt with everything over the phone as I live 1 1/2 hours away. They beat any local deal by $1000+. Instead of looking at deal local dealers dismissed it as impossible. Made the drive. I told them I ha hours away. They beat any local deal by $1000+. Instead of looking at deal local dealers dismissed it as impossible. Made the drive. I told them I had to bring 2yr old so I didnt have time to mess around, new T&C was washed and waiting,didn't try and up-sell anything, went through deal exactly as discussed. Paperwork complete, drove home in my ne car 45 mins later. A refreshing ly simple and straight forward experience. If they treat all their customers the same way I absolutely recommend shopping there. More