Huntington Beach Chrysler Dodge Jeep RAM

After getting in an accident, my car was totaled and I needed to get a new one ASAP so I could get to work. After doing research online, I decided that I wanted a Jeep and that Huntington Beach had the be needed to get a new one ASAP so I could get to work. After doing research online, I decided that I wanted a Jeep and that Huntington Beach had the best deals. I went down to the dealership and test drove the car I saw online and fell in love. We went into the sales office, crunched some numbers and (due to my credit being way lower than I thought it was) found that the monthly payments for the car I wanted were about $100 more than I could afford to pay. After extensive checks and rechecks they couldn't get it to a number I was comfortable with so I was forced to walk away. However, I barely got out of my seat when the manager said he would make it work for $5 less a month then I had told him I would pay. I shook his hand and the deal was made. I never once felt any pressure or like I was being forced to buy anything. Every time I said "no", Richard went back to financing to "see what he could do" until he finally brought the manager over to get me the best deal possible. It was a fantastic experience and I'm LOVING my new Jeep! More

This dealership focuses on the customer experience. They have analyzed what the customer wants and they deliver it. In my case, I saw an ad for a Jeep Patriot. I exchanged written communications with Sami have analyzed what the customer wants and they deliver it. In my case, I saw an ad for a Jeep Patriot. I exchanged written communications with Samir on line and then gave him a call. He agreed to hold the car for me. Later in the afternoon, my family drove to the dealership. The entire staff was very friendly. The first person we met led us to Samir. Samir brought out the car and we did a test drive. Samir was very helpful and answered all of our questions. When we got back, we started the paperwork. Samir invited us to wait in a living room area where we could watch the NCAA tournament. He offered us refreshments. Mike did the paperwork. He was also very friendly and helpful. Everything was upfront. There were no surprises. When we finished, Samir took us to our new car. Even though it was a very rainy day, he had cleaned it up from the test drive and walked us through some of the electronic features, including setting up the navigation system so it would lead us back home and pairing my wife's cell phone to the car (something we would have taken hours to do on our own). The entire purchase experience was wonderful. Even more important, the Jeep Patriot is a great car. We love it already! I would strongly recommend this dealership to anyone. We drove about 100 miles each way and it was worth it! More

This is the second time that I purchase a Jeep Liberty from this location (Huntington Beach Chrysler) and both times they never disappointed me. I'm always leaving with a big smile on my face and getting from this location (Huntington Beach Chrysler) and both times they never disappointed me. I'm always leaving with a big smile on my face and getting what I want. Great Price, Great Service, Great Overall Experience and the sale consultant that worked with us was really really great! He made everything easy. ( Overall Rate : 100% Greatness!!! ) More

That was the easiest, fastest, greatest deal I have ever got. Samir did an outstanding job. not only he got me the car I wanted, but also he knew every single feature in it. and saving the best for the last got. Samir did an outstanding job. not only he got me the car I wanted, but also he knew every single feature in it. and saving the best for the last he did great job to work the numbers according to my budget. So friendly, knowledgeable, and really finished the deal in no time. I think this is the best dealership and the best sales man i've ever witnessed. I'm so happy that there is a way to share this experience because they are really outstanding. More

Jesse Robles was the service advisor that coordinated our service request. He was very polite and professional. When we mentioned that we needed the car back at a specific time he indicated that he could mee service request. He was very polite and professional. When we mentioned that we needed the car back at a specific time he indicated that he could meet the request. He actually called us two hours prior to our deadline and informed us that the car was ready. When we came in to pick up the car, Jesse processed our payment expeditiously and we were done. This was our best experience with your service department in quite some time. John White More

I had a great experience dealing with Samir. I found the car on Autotrader.com and chatted with him online, then through e-mail. He quoted me a very good price and when I went down there all I had to do wa car on Autotrader.com and chatted with him online, then through e-mail. He quoted me a very good price and when I went down there all I had to do was test drive the car, fill out the paperwork, sign a check, and wait for the car to get cleaned. I had to drive a long distance but it was worth it. He was very friendly and knowledgeable. He even helped me setup my bluetooth and navigation when he didn't have to. More

I focused on this dealership because it was close to home and the website was excellent. It actually had information online about the vehicles (photos, rebate info, invoices and stickers). I first stopped by and the website was excellent. It actually had information online about the vehicles (photos, rebate info, invoices and stickers). I first stopped by the dealership a month before I purchased my Jeep at this dealership. Erick was very personable and friendly. I didn't feel like he was pressuring me to make a purchase. He was the reason I ended up going back and started getting serious about a new vehicle. After that first visit I did call back to the dealership and ended up speaking with someone else, first name of Chris. That interaction left a bad taste with me. I would have gone to a different dealership if I had to continue the deal with that person. The interaction with the dealership at first was touch and go. I showed interest and wanted to trade in my vehicle. Edmunds.com showed a vehicle of the year I owned and in the condition with the low miles and options should be around $5600 trade in (not resale value). The first offer from the dealership was at $3500. After I called back, the same day the next offer was $4000. I felt like I was paying for this "internet discount" that the website had by them lowering the value of my trade in. When I was able to finally make a deal I was happy with, the dealer ship came up on the trade in to $5000. I felt this was fair and I was comfortable with the deal. If it hadn't been for Erick being friendly and helpful I don't think I would have continued with the process. I would have just kept the car another year. It's been a month after the sale and I love my Jeep and I'm glad I made the purchase. More

I was in the market for a 2012 Jeep Wrangler Unlimited Sahara. After checking all of the local dealership's websites, HB Jeep had the lowest sale price. I called to confirm the price and inventory to make Sahara. After checking all of the local dealership's websites, HB Jeep had the lowest sale price. I called to confirm the price and inventory to make sure it wasn't a bait & switch. One of the discounts being applied to the sales price was for military only, of which I'm not, so that got added back to the price. However, even after adding back that discount, they still had the best price in South Orange County. I never felt that my salesperson, Semir, was being pushy or applying any pressure. It was more like he was just showing off stuff he had; if I liked it great; if not, no worries. Before I select which one I wanted, they had already made me an offer on my trade in, which was KBB full value for the condition my old car was in. After picking the Jeep I wanted, I then dealt with Mike in their financing department. Mike was very easy going; probably because Jeep was offering 0% APR for 36 months, so there wasn't much to figure out. He did his usual of offering a few up-sells, pricing them in both cost and payment. I picked what I wanted and spent about 20 minutes on paperwork. When that was done, I went to pick up my new baby, and they had a guy from their shop (didn't catch his name) spend another 30 minutes or so walking me through every button and feature. I thought that was a great touch! All told, I was in and out in less than 3 hours, got a fair price for my trade in, and a great price for a new Jeep. I was thoroughly pleased. As a postscript, when I got home, I realized that I forgot to remove my personalize plate cover from my trade in. I called them and they said they would find it and mail it to my house. How cool is that? I would definitely recommend them to anyone. More

We were directed to this dealership by a third party. Mr. Roufaeil was very attentive and followed up on a regular basis. The transaction was smooth. Mr. Roufaeil was experienced and competent. Mr. Roufaeil was very attentive and followed up on a regular basis. The transaction was smooth. Mr. Roufaeil was experienced and competent. More

Ron and Chris were both great to deal with,and very informative about the new vehicle I was purchasing. I talked to Chris on the phone before I came to the dealership, just to confirm the great price t informative about the new vehicle I was purchasing. I talked to Chris on the phone before I came to the dealership, just to confirm the great price they had advertized on the internet. The price was real, so I went down there. Chris was busy with another customer when I got there, so he had Ron show me the new Liberty I had talked to him about. Ron took me for the test drive, and showed me all the features. He was very informative, and obviously knew the vehicle inside and out. The third person I had to deal with was not as fun. They sent another person to set up the deal we me (trade-in, payments, etc.). In short, after three hours of negotiating (which I thought was totally un-needed), we agreed on the trade value of my vehicle, which was within a stones throw of Keley Blue Book, maybe even a bit better than I was hoping, since you never really get what KBB's value is. It would have been much easier if they would have made a realistic offer from the start. I guess that's where they try to make up for those low prices they offer. All ended well, and I am a happy customer. My only suggestion is if you do go there with a trade, print out your KBB value, and if possible, get a written quote from Carmax, it may save you alot of time. The prices they list on the internet are real, and they never tried to "adjust" them at any point in the deal, great prices. I would deal with Chris or Ron again without question, they are good people. More