Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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Outstanding customer service. The Jeep Sahara that we picked out online was waiting for us at the dealer the next day, at the negotiated price, with no contingencies. One of the easiest car sales transa picked out online was waiting for us at the dealer the next day, at the negotiated price, with no contingencies. One of the easiest car sales transactions we have ever done. Chris P. was extremely knowledgeable and enthusiastic about the entire Jeep line, and he gave us a full tutorial on all of the features, including synching both of our iPhones to the NAV system, before we drove off. Highly recommended. More
Bobby was the ultimate professional. What we discussed, he delivered. His skills in dealing with people were unsurpassed. He knew when to engage and when to step back to allow for an extremely comfortable he delivered. His skills in dealing with people were unsurpassed. He knew when to engage and when to step back to allow for an extremely comfortable shopping and decision making experience. Also, we had a few laughs. Appreciate him turning what's normally a grueling process (car buying) ibto a walk in the park! More
I was in need of a new car & thanks to Chris I got a better trade in price than I was expecting & I am now a happy, pleased owner of a brand new 2012 Jeep Patriot. I am referring my family & friends to better trade in price than I was expecting & I am now a happy, pleased owner of a brand new 2012 Jeep Patriot. I am referring my family & friends to shop here first before looking anywhere else. More
They had the car we wanted and were willing to work with us on the price range we were looking for. Clint helped us with our purchase and he was very easygoing about the process and knowledgable of the car us on the price range we were looking for. Clint helped us with our purchase and he was very easygoing about the process and knowledgable of the car we chose. Would definitely come here again. More
My husband and I responded to a new car listing on the dealer website that listed an almost unbelieveable price for a vehicle we really wanted. We scheduled a test drive and were taken care of as soon as dealer website that listed an almost unbelieveable price for a vehicle we really wanted. We scheduled a test drive and were taken care of as soon as we stepped foot in the dealer. Howard was able to locate the vehicle quickly, which is suprising considering the HUGE inventory at this dealer. We took it for a test drive and went inside to make a deal. Howard confirmed right away that the price on the internet was the actual price on the vehicle. We applied for financing and were able to get a payment in our price range immediately. We didn't have to haggle over a few dollars here or there, which was refreshing! The entire process lasted about 2 hours. This is by far the smoothest, easiet new car purchase I have ever completed. I would highly recommend this dealer, not only for their low prices and large selection, but for the swift service, and the genuine desire to have you leave 100% satisfied with the experience. More
My new 2012 Dodge Ram 2500 blew an oil cooler, I live in San Diego and was up in this area picking up a shipment- they were very accomadating and friendly even knowing I'm not a regular customer or may neve San Diego and was up in this area picking up a shipment- they were very accomadating and friendly even knowing I'm not a regular customer or may never be because of my San Diego residence. More
When I took my 2005 PT Cruiser into HB Chrysler/Jeep I expected the worst. You know, any time one has to go to a dealer they expect to come home in a barrel. My battery light was on so I assumed it was go expected the worst. You know, any time one has to go to a dealer they expect to come home in a barrel. My battery light was on so I assumed it was going to be an expensive trip. It turns out that it was rather expensive but not for what was done. My 'B' wiring loom had gone bad. Rick Berry was my service man and when I got the bill it was $140 less than the original estimate. Rick told me the repair technician was able to repair a part and thus did not need to order a new one. Both of the service people I spoke with were more than helpful. I would recommend anyone to visit the HB Chrysler/Jeep service dept. for anyone looking to have their vehicle serviced or repaired. This is not my 1st visit as I've been here to buy parts for my Cruiser. Parts department is great too. But I couldn't speak more highly of my service man, Rick Berry. Wow, what customer service!!! I couldn't be happier wit my experience, Pat McBride More
An AMAZING story!!!! A week ago my family bought a An AMAZING story!!!! A week ago my family bought a Chrysler Town and Country. It was a great van and great experience. We bought the van for th An AMAZING story!!!! A week ago my family bought a Chrysler Town and Country. It was a great van and great experience. We bought the van for the purpose of converting it to accommodate my son who is in a wheelchair. Two days after buying the van, tragically my Son passed away. So here we were with a van that was too big for our now very small family with payments that would not be affordable. We called the dealer a day later to see what they would be able to do. (If anything) We talked to Ross Helman, the Executive Sales Manager. He was amazing. Extremely compassionate and sensitive to our situation. He offered to unwind the deal and return all the cash that we had paid with no obligation to buy another vehicle from them. Incredible! Well I still needed a car, just one more affordable. They let me look around by myself and pick something else that I was interested in. I came back, they applied all the same financing and discounts I had negotiated for on the last car. Ross helped me get to a manageable payment. Erick, from sales helped the paperwork go easily and quickly, no pressure for anything treating things as sensitively as possible and Samir, one of the finance guys got things finished off without trying to push any of those things that finance guys usually do. They were all extremely compassionate and sensitive to the situation. I dreaded the thought, the day before my Son's funeral services, having to walk in and negotiate for another vehicle. They made things so easy. The bottom line is that the Dealership stepped up and did the right thing. So hard to find these days in the crazy world of business, especially the car business. They could have made me keep the van and it would have been at no fault of their own. They didn't and really helped me out. For that I can see why I will be loyal to them for a long time to come. Thanks Russ for really helping us out. Amazing!!!! More
Best priced jeep/dodge/Chrysler cars in the state great staff too. They worked hard to get me in with a payment I was comfortable with. I will definetly being going back in the future! staff too. They worked hard to get me in with a payment I was comfortable with. I will definetly being going back in the future! More
So easy at this place. Went in without an appointment but asking for Chris, who had been praised in reviews I read online. We looked at cars while waiting a very short while for Chris. He was great, an but asking for Chris, who had been praised in reviews I read online. We looked at cars while waiting a very short while for Chris. He was great, answered all questions, recomended things, was very personable and very pleasant. Our purchase of a used car was quick, the price was right and we were not pressured to buy anything else. More