Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
Filter Reviews by Keyword
By Type
Showing 1,334 reviews
What a great car buying experience. Paul King our salesman, was the most knowledgeable car sales person that I have met. NO PRESSURE TO BUY. He ask what we were looking for, he looked it up on the salesman, was the most knowledgeable car sales person that I have met. NO PRESSURE TO BUY. He ask what we were looking for, he looked it up on the internet, he took us on back lot, found the vin number. What a gorgeous Grand Cherokee. We took it for a test drive. We told him that we would like to buy it. We went into the office and...no pressure. The price of the car was the internet price. Plus tax and license of course. No pressure to buy anything else. We got a smoking hot deal. Out the door $4000 LESS than the other dealer 12 miles away. I can't say enough good things about Paul King our salesperson and Huntington Beach Jeep. More
Sep 28 2012, we purchased a 2013 Jeep Wrangler 2 door Rubicon, About $35,K. Test drove it and it seemed ok. Left dealer went to gas station to gas up and a loud whistle was now very present that you can Rubicon, About $35,K. Test drove it and it seemed ok. Left dealer went to gas station to gas up and a loud whistle was now very present that you can hear from 12 feet away or more. Talked to dealer the next morning..."No problem-we will take care of you" well a few days later I did take our jeep in with about 126 miles and the service manager did hear it very clearly and of course our salesman said "I dont hear anything"and walked away. WOW is that how they that take care of you? We have purchased 3 new jeeps from this sales guy in 2 years! A 2011 Rubi Unlimited, A 2013 Rubi Unlimited and this 2013 Rubi 2 door. CRAP!!! that is over $100,000. dollars in 2 years. Well anyways, 2 days after dropping off the jeep then the service manager calls and said " THAT IS NORMAL".. are you serious! If the jeep was making that sound when we test drove it NO WAY we would have bought it. So the dealer has turned their backs on us! WOW! over $100,000. we spent there and this is how they ""NO Problem- We will take care of you"" Please buy from another dealer - no car is made perfect, but this is how they treat a GOOD returning customer. Salesmen- Rob Trachman. and Service Manager is Rick B. I mean these guys really looked me in the eye and said that they would take care of me..........right. Also Rob stated that "your wife will get over it", WOW what a jerk! Sure....they are your buddies' until a problem pop's up and ONLY then you will find out how helpful they really are. More
Great car buying experience. Chris was awesome!!! I would gladly refer any one of my friends of family members to this dealership. Thank you Hb Didge!! gladly refer any one of my friends of family members to this dealership. Thank you Hb Didge!! More
Oscar the sales was extremely helpful. He answered all of our questions about the car and of all the paperwork. He was very firndly. I am very happy with the purchase I made here. I love my car! our questions about the car and of all the paperwork. He was very firndly. I am very happy with the purchase I made here. I love my car! More
Michael Sorenson was professional and honest. He made this truck purchase simple and was straight up with me on the price. Michael in finance was great as well. I would definetely consider purchasing ano this truck purchase simple and was straight up with me on the price. Michael in finance was great as well. I would definetely consider purchasing another car from this dealership based upon my first experience. Thank you, Chris Huber More
I had a great experience working with Dale. There was no pressure! I found a Jeep Cherokee on their Internet site and was able to take it for a test drive. I was able to drive the car off the lot after work pressure! I found a Jeep Cherokee on their Internet site and was able to take it for a test drive. I was able to drive the car off the lot after working out a great deal! I love my car! Thank you! Kim More
I went to Hunington Beach because they sold me my first challenger in 2010. Decided to return to trade in and upgrade to a newer model. Was greeted by in my opinion is the best car sales person ive ever me challenger in 2010. Decided to return to trade in and upgrade to a newer model. Was greeted by in my opinion is the best car sales person ive ever met. Tess! she was friendly, knew what she was talking about when I comes to cars and understood that I didn't want anything but the best. She found me a 2013 Challenger RT that was one of kind. No one else on the road with the bad boy I got. In fact I shopped around as far as San Bernardino and couldn't find a car or the service that she provided. I am super pleased with my purchase and I will be returning in the summer to purchase a second challenger and for commuting and this recent purchase will be my show ride. If you are gonna shop at HB TESS IS THE BEST. More
Dan was helpful and friendly, helping me first on the phone then in person. Dan also took care of my family while I was finishing paperwork help to make the purchase a great experience. phone then in person. Dan also took care of my family while I was finishing paperwork help to make the purchase a great experience. More
when you arrive at the dealership you must get the attention of an associate an she was nice but her top seemed to be falling off witch my wife noticed right away when we were trying to find a vehicle attention of an associate an she was nice but her top seemed to be falling off witch my wife noticed right away when we were trying to find a vehicle she started to get frustrated but we settled on a vehicle and it was exactly what we wanted after all the paperwork we were to drive off i noticed it did not have a full tank of gas i went back in to tell them and was told that is all i am getting i let them know i have had several new vehicles but this is the first time i recieved a half tank of gas they said this is how they do things (giving a little attitude) any ways it was late and i needed to get home (several hours away bakersfield) when two days later i am trying to get the vehicle insured i find out that the vehicle is only a v6 when i was told it was a v8 and i was not happy about this so i go back to the dealer tessa said she was not sure what she could do but another salesmen was quick to say that i was carless and should have read the vehicle detail in detail I had told her that it was not my mistake that i had asked them several times if that vehicle was a v8 and that was one of three things i wanted in the vehicle(repeated it several times) I was told it was right up to the point i left the dealership i tried to see if i could get into the right vehicle but was told that i have to pay this that and the other thing I said in return that it is reasonable to charge for the difference in price but not these random things you are coming up with . I am sorry that i didn't read every thing in detail but I believe in a small amount of trust between us should be there so we could have a good relationship and they have shown that clearly they do not wish to proceed honestly I DO NOT CARE THAT THE VEHICLE HAS A V6 I am fine with it I do care however when i am told throughout that I have something that I do not. this is what happened to me and i feel cheated. My name is Baljit Gill 661-331-3558 lobodragon@live.com More
Great car buying experience! Fred was our sales representative and he was informative, friendly, and very helpful. He literally ran all over the back lot, sifting through inventory, to find us the representative and he was informative, friendly, and very helpful. He literally ran all over the back lot, sifting through inventory, to find us the perfect 2013 Jeep Grand Cherokee Laredo 4X4 we were looking for. He answered all of our questions and guided my wife and I, snag free, through the buying process. Everyone at the dealership was friendly and helpful. Zero pressure and stellar prices. Go with confidence! More