Huntington Beach Chrysler Dodge Jeep RAM

My name is Carlos R. from Garden Grove. I want to begin by saying that this dealership was extraordinary and would recommend them hands down!! Here is what I went through and what the final outcome of my e by saying that this dealership was extraordinary and would recommend them hands down!! Here is what I went through and what the final outcome of my experience with this dealer from beginning to end. I was in the market for purchasing a new car. So in Feb 2013 I went to HB Jeep to look at 2013 Challenger R/T's. Right from the start a friendly salesperson came to assist me with any questions i had. I managed to look at a few cars, test drove them and discussed features, specs and options. I was sold on this black Challenger R/T. Came in the office to discuss numbers. I told them where I needed to be as far payments and asked what I needed to do in order to get there. All said and done, we closed the deal that same day. I was a happy customer. They agreed to take care of some minor chips and scratches and set up an appointment. I brought the car in to have it taken care of which took about 3 days. Here's where it takes a wrong turn for the worst. I started to notice that the paint job had some blemishes. I discussed this with the body shop rep and was asked to bring it in. They made the full effort on their end to have this taken care of. After 5-6 times of me bringing the car in to correct this paint defect, they gave up. They decided to have Chrystler Corp informed of the situation. Chrystler opened up a case number and had a representative come down to personally inspect the car. After doing an inspection and consulting with higher management at Chrstler Corp, they decided to buy back my car. Not only did they buy back my car, but also reimburse me for a tint job i had done to it, aftermarket headlight (HID) installed and Mopar sequential tail lights. On top of that, they got me into a brand new 2013 Challenger R/T as a replacement. They transferred my downpayment that originally was used for the first purchase and gave me the same warranty, APR and monthly payments as the original paperwork. All this happened in a period of 2 months and they managed to make it a priority to make the customer happy. I can honestly say that I am a happy customer and happy to have made a great choice to purchase my first brand new car from this reputable dealership. Once again, I would strongly recommend this dealer if you want to buy a new car and to have in mind that if something minor or major, like in my case happens, that they will come through and take care of you. Special Thanks to Ross Helman, Richard Ambrose, Matt Esparza, Tony and Ken from Surf City Collision More

Unbelievable deal! Howard Whitmore was honest and worked us a great deal...and fast! We were in and out within an hour with our new Jeep. I highly recommend this dealership and Howard. us a great deal...and fast! We were in and out within an hour with our new Jeep. I highly recommend this dealership and Howard. More

One of the best buying experiences I have had. Tessa and Daryl were very helpful and great to deal with. I will continue to buy personal and business vechicles here! Daryl were very helpful and great to deal with. I will continue to buy personal and business vechicles here! More

I had a great buying experience. I got a great car on a low budget. I am recommending to my friends and family. Thanks a bunch. low budget. I am recommending to my friends and family. Thanks a bunch. More

If I could say excellent, 25 different ways, I would just type that out. Since that would probably not be very descriptive, I guess, I will elaborate. We worked with Jerry Fontaine for a few days, in a row, type that out. Since that would probably not be very descriptive, I guess, I will elaborate. We worked with Jerry Fontaine for a few days, in a row, over the phone. It was always very friendly and professional without avoiding being human. Most often a salesman reveals his true intentions within the first phone call, but Jerry never made me question his true intention of getting us a great deal and a great vehicle. Unfortunately, Jerry took to a personal issue on the day we were to make our 70 mile trip. I completely understood what he had to make adjustments for, and so he set us up with Chris Piasecki. Chris was just as friendly and personable as Jerry had been. He held our, proverbial, hands through the day, getting us into a car at the stipulated expectations of what was placed upon Jerry's shoulders. Chris never disappointed and even got us into a better finance situation than we had been expecting. Now we know it is not the salesperson who controls those sort of situations, but really those guys are the face of what people, sitting for hours on end, think of when they retrace the experience at any given dealership. By the end of the day we had met several great people, and had been treated just the same as the guy who was buying the 150,000 dollar car. The finance guys we spoke with Johnny and Samir were great and always made sure we understood that everything we had discussed was at our discretion and not a requirement to finalize the deal. We were treated as human beings with a need and we felt very lucky to have chanced upon their advertisement on Autotrader.com. Truly, I would recommend this dealership to any person who is in the market for a vehicle. As we looked around the lot, there were so many great deals we were surprised people were not fighting for vehicles. Then we realized that they were not doing so because their were so many deals that were great, that no one had to fight for their car. I would give Jerry, Chris and Huntington Beach Jeep a 100% without reservation if I had to give it a percent. I literally just got home and went right to the computer so I could pass along their great service asap if anyone just happens to be looking as I type. More

I found the listing of the Jeep Grand Cherokee that I wanted and gave them a call at 8 am. The office wasn't supposed to be open until 8:30, but within 5 minutes I got a call from back from Dan Powers. wanted and gave them a call at 8 am. The office wasn't supposed to be open until 8:30, but within 5 minutes I got a call from back from Dan Powers. We scheduled an appointment for 10am. When I arrived, Dan was a very pleasant person to talk to. He took me out on a test drive and explained about all the features. I can tell that he was very knowledgeable about the vehicle. After the test drive, we made a deal. It was a great deal on the car. They gave me a fair price on the trade. And everything was quick. I got in and out with my new Jeep in under 2 hours. Overall, it was a great buying experience. Thank you, Dan!! More

Came in with my 2010 Camaro V6 hoping to get a little more for my trade in but left extremely satisfied with the deal I got. I bought a 2013 Jeep patriot from Alan Goodall and it was a great experience. more for my trade in but left extremely satisfied with the deal I got. I bought a 2013 Jeep patriot from Alan Goodall and it was a great experience. He's one of those sales people that would honestly rather see you walk out the door then go home unsatisfied or with the feeling you made a mistake. He spent my entire visit making sure that I was getting what I wanted for a price that suits both of us. It was actually pretty cool, I shook his manager's hand with a price set and he came back after to tell me that it was no good.. and told me they made me a cheaper deal. Overall I would have to say that this was by far my best experience EVER buying a car. -Great Deals- -Great Service- -Friendly Sales People- -10/10- More

I have been a longtime customer of Huntington Beach Dodge. I have had some exceptional service and have always been treated well. Chris (Sales person) was helpful and did all he could to make buying Dodge. I have had some exceptional service and have always been treated well. Chris (Sales person) was helpful and did all he could to make buying a new jeep pleasent. More

I went into this dealership three times to look around and speak with Oscar and a few other employers, looking for a 2013 Jeep Patriot, the people working there were very helpful and honest. I went to a f and speak with Oscar and a few other employers, looking for a 2013 Jeep Patriot, the people working there were very helpful and honest. I went to a few other ones and either did not like the people working there or couldn't find the price I was looking for. Overall great experience. More

Price and selection are great. Period. Here in the Los Angeles/Orange County basin, there are many Jeep Dealers to choose from. You can easily shop any number of Jeep Dealers and have a few of any given m Angeles/Orange County basin, there are many Jeep Dealers to choose from. You can easily shop any number of Jeep Dealers and have a few of any given model to look at. At the time I purchased my Compass from HB Jeep there were over 17 to choose from, many of which were in my price range. This is the third Jeep we have purchased from this dealer because we are always satisfied with the selection and price. More