Huntington Beach Chrysler Dodge Jeep RAM
Huntington Beach, CA
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My wife and I were looking to buy a Jeep for my daughter and went to HB Jeep to check out the inventory. We meet T Wayne there and he was very helpful showing us the different models. We found one we like and went to HB Jeep to check out the inventory. We meet T Wayne there and he was very helpful showing us the different models. We found one we liked and I figured it was going to be a stretch to get this SUV. I let T Wayne know we had a trade in, and what I could afford for the new car... within minutes he made it happen. This was the best car buying experience that I have had in 35 years. I would definitely return HB Jeep to buy another car. More
Another "Jerry is stellar" review. I negotiated with multiple other dealerships and none would even match the price HB Jeep had on their website. One place went so far as to warn me abo negotiated with multiple other dealerships and none would even match the price HB Jeep had on their website. One place went so far as to warn me about HB Jeep. Saying they wouldn't hold an agreed price if I didn't agree to purchase back end products (warranty, gap, alarm, paint protection, etc). None of that was true. In fact, it was quite the opposite. Our price remained the same even though we didn't finance with the dealership or purchase any back end options. All around great experience and our next vehicle purchase will be from HB Jeep. More
Overall great experience. Only complaint is the swirls that were in the paint fallowing its wash. But Tess was great. She went out of her way to get me a bow for my wife's gift. that were in the paint fallowing its wash. But Tess was great. She went out of her way to get me a bow for my wife's gift. More
My experience with this dealership was the absolute best I have ever had!! With previous dealerships, I always felt they were just trying to sell me a car and never felt as though they really cared about wh I have ever had!! With previous dealerships, I always felt they were just trying to sell me a car and never felt as though they really cared about what was the right decision for me. I'm a single woman that was looking to lower my car payment in order to save more money to purchase a home. I had called the dealership and spoke to Jerry Fontaine about a used car they had. Jerry answered all of my questions and offered me many different options. He was never pushy and that's what I loved!! He was also great with follow up! I ended up talking to him about a new 2013 Chrysler 200. When I went into the dealership for a test drive, I felt very comfortable and ended up purchasing that vehicle. I will definitely recommend Jerry to my family and friends!! More
We are from out of state and had been looking for a car on the internet. We found one at this dealership. We contacted Nick Priebe on a Saturday, flew in on Sunday morning, got to the dealer at 11:00 am, on the internet. We found one at this dealership. We contacted Nick Priebe on a Saturday, flew in on Sunday morning, got to the dealer at 11:00 am, and were driving back home in our new car by 1:00 pm. It was quick, easy and painless--how car shopping should be! More
I had a great experience at HB Jeep. I've been there a few times to test drive and everyone is always so friendly. I really appreciate the help from Chris and Paul in regards to getting me the best deal a few times to test drive and everyone is always so friendly. I really appreciate the help from Chris and Paul in regards to getting me the best deal and securing my partial loan. I liked the fact that I could always pick up the phone to call Chris with any questions I had. I test drove a few different cars and he was great at finding the perfect car for me. Im very happy with my car. He was honest, friendly, very knowledgeable and always available for me to call. He guided me through everything in the car and helped set everything up for me before I drove away. I would definitely recommend both Chris and Greg and will go back there again if I ever want to buy another a new car. More
I got a great deal from the dealership Michael was very professional and know his business and on the top of that he really delivers what he promised. In my 24 years car purchasing history this was the bes professional and know his business and on the top of that he really delivers what he promised. In my 24 years car purchasing history this was the best dealership I visited. I will recommend every body to go there and get good deals. More
My name is Carlos R. from Garden Grove. I want to begin by saying that this dealership was extraordinary and would recommend them hands down!! Here is what I went through and what the final outcome of my e by saying that this dealership was extraordinary and would recommend them hands down!! Here is what I went through and what the final outcome of my experience with this dealer from beginning to end. I was in the market for purchasing a new car. So in Feb 2013 I went to HB Jeep to look at 2013 Challenger R/T's. Right from the start a friendly salesperson came to assist me with any questions i had. I managed to look at a few cars, test drove them and discussed features, specs and options. I was sold on this black Challenger R/T. Came in the office to discuss numbers. I told them where I needed to be as far payments and asked what I needed to do in order to get there. All said and done, we closed the deal that same day. I was a happy customer. They agreed to take care of some minor chips and scratches and set up an appointment. I brought the car in to have it taken care of which took about 3 days. Here's where it takes a wrong turn for the worst. I started to notice that the paint job had some blemishes. I discussed this with the body shop rep and was asked to bring it in. They made the full effort on their end to have this taken care of. After 5-6 times of me bringing the car in to correct this paint defect, they gave up. They decided to have Chrystler Corp informed of the situation. Chrystler opened up a case number and had a representative come down to personally inspect the car. After doing an inspection and consulting with higher management at Chrstler Corp, they decided to buy back my car. Not only did they buy back my car, but also reimburse me for a tint job i had done to it, aftermarket headlight (HID) installed and Mopar sequential tail lights. On top of that, they got me into a brand new 2013 Challenger R/T as a replacement. They transferred my downpayment that originally was used for the first purchase and gave me the same warranty, APR and monthly payments as the original paperwork. All this happened in a period of 2 months and they managed to make it a priority to make the customer happy. I can honestly say that I am a happy customer and happy to have made a great choice to purchase my first brand new car from this reputable dealership. Once again, I would strongly recommend this dealer if you want to buy a new car and to have in mind that if something minor or major, like in my case happens, that they will come through and take care of you. Special Thanks to Ross Helman, Richard Ambrose, Matt Esparza, Tony and Ken from Surf City Collision More
Unbelievable deal! Howard Whitmore was honest and worked us a great deal...and fast! We were in and out within an hour with our new Jeep. I highly recommend this dealership and Howard. us a great deal...and fast! We were in and out within an hour with our new Jeep. I highly recommend this dealership and Howard. More