Huntington Beach Chrysler Dodge Jeep RAM

We went to 5+ dealerships before coming, from San Diego, to Huntington Beach dealership and they were the BEST. We were greeted as soon as we got out of our vehicle by Patrick Sammons. We had a fantastic ex to Huntington Beach dealership and they were the BEST. We were greeted as soon as we got out of our vehicle by Patrick Sammons. We had a fantastic experience with him from showing us the vehicle we were interested in, test driving and getting us at a place money wise we were very satisfied with. He made this simple! Explained thoroughly what everything meant, answered every question we had and was very up front once we got into the "numbers". They are a very busy dealership, however, we felt very attended to and taken care of from beginning to end. One of the great and rare things about HB dealership is that their sales associates do not work on commission!! All their associates are on salary. While they are motivated to get you into a vehicle, if they sell a car to you for $25,000 vs $15,000 it does not effect what they earn. To me, that is fantastic! That means that now we are both equally motivated to get us into our dream vehicle at a price we are comfortable with. Again, Patrick, can't thank you enough for a fantastic car buying experience with you!! Once into the finance office we worked with Samir Roufaeil. We love Samir. I wont get into the very long story that lead up to us driving home in our new 2014 Jeep Cherokee, however, thanks to Samir we did just that. He went above and beyond to make sure we were 100% taken care of!! He gave us his direct phone number to call him with anything we might need. We have already called once and he took care of what we needed immediately. Samir is the best financial manager we have ever worked with!! Have to mention Chris Piasecki, Dan and Nick that work in the parts department as well!! I'm not kidding every department that we went through had THE best customer service!! You don't get that at your typical dealership!! These guys took ample time to make sure our vehicle was pristine and that we knew every possible feature that it came equipped with. We felt like their number one priority while I'm confident they were very busy. If you are in the market for buying a car, we would HIGHLY recommend giving this dealership your time before making a decision!!! We looked online at Edmunds and Cars.com's reviews to see where to go and we are so grateful for the raving reviews because it motivated us to check them out which lead to our finding and purchasing the exact car we were looking for!! FIVE STARS!!! More

I am a long time service customer at Jeep HB , for general upkeep on my previous Jeep. So when I decided to trade up I considered other vehicles but eventually selected Jeep , I figured stick with w general upkeep on my previous Jeep. So when I decided to trade up I considered other vehicles but eventually selected Jeep , I figured stick with what's good and what I already know about . Patrick was very., very helpful through his email correspondence and when we arrived in person . I feel he is , and will continue to be , a valuable employee to the Jeep/Chrysler family . I hope he remains valued member of your sales team for many years to come , or at least as long as he feels the need to be there :)...! I gave a good rating to my ' overall ' experience due to Like many other customers I really dislike car buying .. It can be such a tedious long process. AGAIN!! Thank you . Thank you , Thank you ... Patrick ,!!! More

From the beginning to end this transaction was simple and straight forward, exactly how it should be. I found the vehicle online after searching the Chrysler/Ram website because my local dealer had said he d straight forward, exactly how it should be. I found the vehicle online after searching the Chrysler/Ram website because my local dealer had said he didn't have what I wanted and he couldn't find one after a 20 minute search, then wanted me to look at something else! The truly great part about this was that Michael and I were able to talk through the process over the phone, come to a tentative agreement where I was comfortable driving the 65 miles to view my trade in and come to a final agreement. Once I arrived at the dealership Michael and Travis quickly worked their magic and actually gave me $500 more than my own estimated trade in value.... All that was left to do was the paperwork, all went very well.... Everyone at the dealership from Michael & Travis in sales to Finance, to prep and even the guy that explained the features were both friendly and professional. Thank you everyone More

After looking online for two weeks and all of Presidents Day weekend at car dealers in Los Angeles, for a used SUV. With little to no customer service, I was ready to give up. I came across Huntington Beach Day weekend at car dealers in Los Angeles, for a used SUV. With little to no customer service, I was ready to give up. I came across Huntington Beach Chrysler Dodge Jeep Ram, on Auto Trader. Over the phone Travis Sorensen ( Internet Manager ) made me feel confident and secure to make the drive to HB. Not only did Travis get me into the SUV I've been wanting, he got me into a NEW SUV at the price of most used cars I had perviously viewed. He was the most friendliest and least pushy of all Sales People I encounter while buying this car, and out of all the other eleven car purchases I have made in the past. Overall the staff at HB was great! From the receptionist at the door to Sam Massuro " Delivery Specialist " Showing me how all the controls worked inside my new Jeep Compass. I will be recommending Travis and his team to my friends, family and co workers. I am definitely buying my next car from Travis. This is how buying a new car should be. Thanks again Travis and everyone down at Huntington Beach Chrysler Dodge Jeep Ram. I truly appreciate you all. Tony Olivas of Los Angeles More

Gary Jones provided excellent service, had extensive knowledge of vehicle and made the purchasing process very easy. I had visited other dealers and the experience was completely opposite, hard to deal knowledge of vehicle and made the purchasing process very easy. I had visited other dealers and the experience was completely opposite, hard to deal with. However, Gary was very pleasant, the pricing was already established based on what is already published through the internet and this made it as painless as possible. Also, there was no hard press must buy all the optional services. Some optional services were offered and when declined, no problem. More

I found the car that I wanted on the internet. Gary Jones contacted me immediately to set up an appt. I picked up the car the next day! Everything went smooth as can be! contacted me immediately to set up an appt. I picked up the car the next day! Everything went smooth as can be! More

The best car buying service I've ever experienced. Me and my family love our brand new 2014 Dodge Durango. I turn a lot of heads in my new SUV and get a lot of attention I even have people wanting to go and my family love our brand new 2014 Dodge Durango. I turn a lot of heads in my new SUV and get a lot of attention I even have people wanting to go and purchase a new Vehicle From Huntington Beach Chrysler Dodge Jeep and Ram thank so much. More

#1 Jeep dealership in CA for 2013 is correctly awarded with the largest inventory and a great experience at each touch point. Be sure to ask for Bobby Webb. He'll take good care of you and keeps the stres with the largest inventory and a great experience at each touch point. Be sure to ask for Bobby Webb. He'll take good care of you and keeps the stress out of new car shopping. Will trade in and buy from this dealership again. More

Travis Sorenson was awesome. He was friendly, helpful, knowledgeable and was so easy to deal with. He along with Samir in the Finance Department gave A+++ customer service. The process in purchasing a veh knowledgeable and was so easy to deal with. He along with Samir in the Finance Department gave A+++ customer service. The process in purchasing a vehicle was surprisingly stress free. With smiles, great personalities and no B.S. sales tactics I was impressed. I can't say enough to describe my car shopping and purchasing experience but to say Wow. I have fbecome a lifetime Huntington Beach Jeep, Dodge and Chrysler customer. Many years of car shopping under my belt I can say they are the best. Way to go and thanks again for the best, fastest, stress free experience. No pressure and great customer service, Thanks again and A+++ Experience. Travis Sorenson (Sales Person), Eddie (Sales Manager) and Samir Roufaeil ( Finance ). What a team. I will refer all my clients to your dealership from now on. Samir made sure I was taken care of with financing even though my scores were not that good and told me all my extra options with care for my future financial security. Great rates, low price, fast process and awesome customer service. Thanks to the management for picking out great staff and not encouraging them not to take from customers, but give the best customer service I have ever had. Base pay was the best choice. It encourages employees to care about the customer and not think about just surviving financially. I wish this way of doing business would catch on in other dealerships. Exceptional job to all Huntington Beach Jeep, Dodge, Chrysler Staff. Thanks, L. G. - Monrovia, California 1/30/2013 - Red 2014 Jeep Compass Sport Altitude. More

Jose Rodriguez is completely amazing! No BS, this man got the job done. He told me from the get go that he would be any other dealers price and he certainly did...by a longshot. I went to the dealer, m got the job done. He told me from the get go that he would be any other dealers price and he certainly did...by a longshot. I went to the dealer, met Jose and he showed me the vehicle that I was interested in. We went for a test drive and then into the negotiations. He did a good job for me. Sold the vehicle at a great price, got me a good trade in value for the vehicle that was paid off and the entire process was pretty fair and smooth. I highly recommend going to see Jose Rodriguez at HB Dodge if you are in the market for a Dodge, Chrystler, Jeep or Ram. Go see him. He is awesome and doesn't play games. More